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Epic Activation Support Jobs (NOW HIRING)

ClinDCast LLC

Epic Radiant/Cupid Analyst

Albany, NY · On-site

... planning, activation support, and post-implementation stabilization activities. * Partner with ... Epic Radiant Certification. * Experience supporting Epic Radiant application workflows and system ...

Computer Task Group, Inc

Epic Orders Analyst

San Mateo, CA · On-site

$75 - $80/hr

CTG is seeking an experienced Epic Orders Analyst . Location: Remote - 3 days travel every month to ... Support go-live planning, activation, and stabilization efforts. * Troubleshoot order routing ...

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How much do epic activation support jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for epic activation support in the United States is $23.51, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $24.76 per hour, depending on experience, location, and employer.

What is the role of an epic support specialist?

An Epic Support Specialist provides technical assistance and troubleshooting for Epic electronic health record systems. They assist healthcare organizations with system setup, issue resolution, and user support, often using tools like Epic's MyChart and reporting modules. Strong communication skills and knowledge of healthcare IT are essential for this role.

What are the key skills and qualifications needed to thrive in the Epic Activation Support position, and why are they important?

To thrive as an Epic Activation Support specialist, you need strong troubleshooting abilities, familiarity with healthcare workflows, and a background in health IT or related fields. Experience with the Epic electronic health record (EHR) system and certifications such as Epic Credentialed Trainer or Epic Support Analyst are highly valued. Excellent communication, customer service orientation, and the ability to stay calm under pressure are standout soft skills in this position. These competencies are essential for resolving user issues efficiently and supporting successful Epic go-lives in healthcare settings.

Do Epic trainers work from home?

Epic trainers typically work on-site to provide hands-on training and support for Epic software implementations. Some roles may offer remote or hybrid options depending on the organization and current policies, but in general, in-person presence is common for effective training delivery.

Can you work for Epic remotely?

Epic Activation Support roles can often be performed remotely, depending on the company's policies and the specific position. Candidates typically need strong communication skills, technical knowledge, and may require access to secure systems or VPNs to perform their duties from home.

What is an Epic Activation Support job?

An Epic Activation Support job involves assisting healthcare providers and staff during the go-live phase of implementing Epic Systems, a widely used electronic health record (EHR) software. Support personnel help end-users navigate the system, troubleshoot issues, and ensure a smooth transition with minimal disruption to patient care. This role requires strong communication skills, familiarity with Epic software, and the ability to provide hands-on training and guidance.

What are some common challenges faced by Epic Activation Support professionals during a hospital's go-live period?

Epic Activation Support professionals often encounter challenges such as managing large volumes of end-user questions, troubleshooting system access issues, and providing on-the-spot training for clinical or administrative staff during go-live events. The fast-paced nature of a go-live requires quick thinking, a calm demeanor, and effective communication skills to address problems as they arise. Working collaboratively with Epic analysts, IT teams, and hospital staff is crucial to ensure seamless adoption and minimal disruption to patient care. Adapting to different user experience levels and staying organized under pressure are key to succeeding in this dynamic environment.

How much do Epic Super users make?

Epic Super users typically earn between $60,000 and $90,000 annually, depending on experience, location, and the complexity of the Epic modules they support. They often have specialized knowledge of Epic systems and may hold certifications that can influence salary levels.
What are the most commonly searched types of Epic Activation Support jobs? The most popular types of Epic Activation Support jobs are:
What job categories do people searching Epic Activation Support jobs look for? The top searched job categories for Epic Activation Support jobs are:
Epic Activation Support jobs near you
Infographic showing various Epic Activation Support job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 9% Part Time, 3% Contract, and 2% Summer. Highlights an 83% Physical, 4% Hybrid, and 13% Remote job distribution, with an average salary of $48,897 per year, or $23.5 per hour.
Epic Activation Lead, FT, Days, - Remote

Epic Activation Lead, FT, Days, - Remote

Prisma Health

Greenville, SC • On-site, Remote

Full-time

Posted 7 days ago

Prisma Health rating

7.1

Company rating: 7.1 out of 10

Based on 347 frontline employees who took The Breakroom Quiz

374th of 890 rated healthcare providers

Job description

Inspire health. Serve with compassion. Be the difference.
Job Summary
Responsible for the activation and deployment of the Epic electronic health record (EHR) system to end users. Works closely with the Epic Training Manager, Systems Team Manager, Epic Applications Managers, Testing Leads, Project Managers, and Application Team Leads to monitor system readiness. Role involves planning and implementing the deployment activities necessary for a successful Epic go-live.
Essential Functions
  • All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.
  • Develops detailed plans, schedules, project estimates, resource plans, budget estimates, and status reports for assigned responsibilities.
  • Develops risk/issue mitigation strategies, identifies and resolves deployment issues and risk in support of quality and risk management processes.
  • Develops and validates the deployment approach for a technology solution, including plans for adoption, project sites, training, and communication.
  • Develops and delivers deployment materials to support the successful deployment of EPIC for various audience types, which includes communications, project tracking, maintaining checklists, quick reference guides, short videos, and change management materials.
  • Maintains a detailed understanding of deployment activity across multiple projects, to include status and release dates, issues/risks, readiness and impact, and user adoption status.
  • Performs other duties as assigned.

Supervisory/Management Responsibilities
  • This is a non-management job that will report to a supervisor, manager, director or executive.

Minimum Requirements
  • Education - Bachelor's degree in Computer Science, Business Management, Healthcare Management, Project Management or related field of study.
  • Experience - Five (5) years in clinical or technical services. Proven experience with leading large scale Information Technology systems deployments preferred

In Lieu Of
  • In lieu of the educational and experience requirements noted above, an equivalent combination of work/academic experience may be considered.

Required Certifications, Registrations, Licenses
  • N/A

Knowledge, Skills and Abilities
  • Communication skills.
  • Ability to multitask.
  • Ability to communicate across the organizational levels with many diverse end users.
  • Ability to work effectively with cross- functional teams on deployment approach, strategies, and plans.
  • Ability to promotes team engagement across team members working on the project.
  • Ability to recommend and take action to direct the analyst with solutions to problems that arise during an Epic upgrade or Epic downtime from a go-live readiness standpoint.
  • Ability to manage and execute in areas of project workplans related to delivery of materials for Epic upgrades, Implementations, and new hospital deployments.
  • Ability to manages and complete multiple concurrent assignments, according to standards and templates.
  • Ability to delivers project scope and requirements, using defined processes, templates, and guidelines for team members.
  • Knowledge of the Epic applications and its modules preferred.

Work Shift
Day (United States of America)
Location
Independence Pointe
Facility
7001 Corporate
Department
70019421 ITS Ambulatory EMR Support
Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

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