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Entrylevel Help Desk Analyst Jobs in Silver Spring, MD

Tier 1 Help Desk Analyst

Arlington, VA · On-site

$23.50 - $32.25/hr

Tier 1 Help Desk Analyst Location: On-site in Arlington, VA Department: Program Support Reports To: Management FLSA Status: Full Time/Non-exempt Apavo is at the forefront of cybersecurity, providing ...

Tier 1 Help Desk Analyst

Arlington, VA · On-site

$23.50 - $32.25/hr

Tier 1 Help Desk Analyst Location: On-site in Arlington, VA Department: Program Support Reports To: Management FLSA Status: Full Time/Non-exempt Apavo is at the forefront of cybersecurity, providing ...

Tier 1 Help Desk Analyst

Arlington, VA

$23.50 - $32.25/hr

Tier 1 Help Desk Analyst Location: On-site in Arlington, VA Department: Program Support Reports To: Management FLSA Status: Full Time/Non-exempt Apavo is at the forefront of cybersecurity, providing ...

Tier 2 Help Desk Analyst

Arlington, VA · On-site

$23.50 - $32.25/hr

Overview Tier 2 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...

Tier 1 Help Desk Analyst

Arlington, VA · On-site

$23.50 - $32.25/hr

Overview Tier 1 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...

Tier 1 Help Desk Analyst

Arlington, VA

$23.50 - $32.25/hr

Summary Tier 1 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your ... From entry-level employees to senior leaders, we believe there's always room to learn.    We ...

Tier 2 Help Desk Analyst

Arlington, VA · On-site

$23.50 - $32.25/hr

Overview Tier 2 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...

Tier 1 Help Desk Analyst

Arlington, VA · On-site

$23.50 - $32.25/hr

Req ID: 41107 Summary Tier 1 Help Desk Analyst Arlington, VA Are you ready to enhance your skills ... From entry-level employees to senior leaders, we believe theres always room to learn. We offer ...

Tier 1 Help Desk Analyst

Arlington, VA

$23.50 - $32.25/hr

Overview Tier 1 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...

Tier 1 Help Desk Analyst

Arlington, VA

$23.50 - $32.25/hr

Summary Tier 1 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...

Tier 2 Help Desk Analyst

Arlington, VA · On-site

$23.50 - $32.25/hr

Summary Tier 2 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...

Help Desk Analyst

Ashburn, VA

$21 - $28.75/hr

... helpdesk environment. Demonstrated analytical abilities in independently resolving routine problems within technical areas of responsibility. Uses sound judgment in determining priorities and ...

Help Desk Analyst - Tier I

Washington, DC

$23.25 - $31.75/hr

Description As a Help Desk Analyst, the successful candidate will be a member of the Tier 1 support team which serves as the single point of contact for providing responsive, accurate and quality ...

Help Desk Analyst - Tier I

Washington, DC · On-site

$23.25 - $31.75/hr

As a Help Desk Analyst, the successful candidate will be a member of the Tier 1 support team which serves as the single point of contact for providing responsive, accurate and quality customer ...

Tier 1 Help Desk Analyst

Arlington, VA · On-site

$23.50 - $32.25/hr

Chenega Military, Intelligence & Operations Support (MIOS) is seeking a Tier 1 Help Desk Analyst to support large-scale government operations by leveraging cutting-edge technology. The role involves ...

Help Desk Analyst - Tier II

Washington, DC · On-site

$23.25 - $31.75/hr

As a Help Desk Tier 2 Analyst, the successful candidate will be a member of the support team which serves as the single point of contact for providing responsive, accurate and quality customer ...

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Entrylevel Help Desk Analyst information

See Silver Spring, MD salary details

$14

$24

$37

How much do entrylevel help desk analyst jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for entrylevel help desk analyst in Silver Spring, MD is $24.90, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $27.84 per hour, depending on experience, location, and employer.

Is a help desk analyst an entry-level job?

Yes, a help desk analyst is typically an entry-level position that requires basic technical knowledge, good communication skills, and familiarity with common troubleshooting tools. Many employers offer on-the-job training and look for candidates with relevant certifications or a basic understanding of computer systems and networks.

What job makes $10,000 a month without a degree?

An entry-level Help Desk Analyst typically does not earn $10,000 a month without additional experience or certifications. High-paying roles that can reach this level often require specialized skills, certifications, or experience in fields like sales, real estate, or entrepreneurship. Most IT support roles start with lower salaries, but advanced positions or freelance consulting can offer higher income over time.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, but it does not fully replace entry-level help desk analysts. These roles still require human skills like customer service, problem-solving, and technical knowledge to handle complex issues and provide personalized support. AI tools serve as assistants to help desk staff, enhancing efficiency rather than replacing the entire role.

Can you get a helpdesk job with no experience?

Entry-level help desk analyst positions often do not require prior experience, but candidates typically need basic knowledge of computer hardware, software, and troubleshooting skills. Certifications like CompTIA A+ can improve chances, and employers may provide on-the-job training for new hires.

What is the difference between Entrylevel Help Desk Analyst vs Help Desk Technician?

AspectEntrylevel Help Desk AnalystHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialHigh school diploma or equivalent; often holds certifications like CompTIA A+
Work EnvironmentSupport teams in corporate or IT service settings, providing remote or on-site assistanceIT support centers, corporate offices, or client sites, handling technical issues
Employer & Industry UsageCommon in various industries including healthcare, finance, and techPrimarily in IT service providers and internal corporate IT departments

Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The main difference lies in job titles used by employers; 'Help Desk Technician' may imply a more technical focus, while 'Help Desk Analyst' often emphasizes communication and problem-solving skills. Both roles serve as entry points into IT support careers.

What are popular job titles related to Entrylevel Help Desk Analyst jobs in Silver Spring, MD? For Entrylevel Help Desk Analyst jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Entrylevel Help Desk Analyst jobs in Silver Spring, MD look for? The top searched job categories for Entrylevel Help Desk Analyst jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Entrylevel Help Desk Analyst jobs? Cities near Silver Spring, MD with the most Entrylevel Help Desk Analyst job openings:
Help Desk Analyst

Help Desk Analyst

DCCA

Ellicott City, MD

$20.50 - $28/hr

Other

Posted 22 days ago


Job description

Help Desk Analyst
Location Ellicott City, MD
Job Code 2593
# of Openings 1