Support Team Leader
Seattle, WA · On-site
The Support Team Leader is responsible for overseeing a team of service desk agents and analysts, ensuring that high-quality support is provided to our customers. They are be responsible for managing ...
Seattle, WA · On-site
The Support Team Leader is responsible for overseeing a team of service desk agents and analysts, ensuring that high-quality support is provided to our customers. They are be responsible for managing ...
Seattle, WA · On-site
The Support Team Leader is responsible for overseeing a team of service desk agents and analysts, ensuring that high-quality support is provided to our customers. They are be responsible for managing ...
Tacoma, WA · On-site +1
We actively support candidates at all career stages, from entry-level transitioning service members ... Data Science & Analytics * Network & Systems Administration * IT Support & Help Desk * Database ...
Tacoma, WA · On-site +1
We actively support candidates at all career stages, from entry-level transitioning service members ... Data Science & Analytics * Network & Systems Administration * IT Support & Help Desk * Database ...
Tacoma, WA · On-site
$18/hr
We actively support candidates at all career stages, from entry-level transitioning service members ... Data Science & Analytics * Network & Systems Administration * IT Support & Help Desk * Database ...
Tacoma, WA · On-site
$18/hr
We actively support candidates at all career stages, from entry-level transitioning service members ... Data Science & Analytics * Network & Systems Administration * IT Support & Help Desk * Database ...
Port Orchard, WA · On-site
$17.75/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Port Orchard, WA · On-site
$17.75/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
$20.30/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
$20.30/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Seattle, WA · On-site
$21.50/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Seattle, WA · On-site
$21.50/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
$19/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
$19/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Bremerton, WA · On-site
$17.75/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Bremerton, WA · On-site
$17.75/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
$17.25/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
$17.25/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Edmonds, WA · On-site
$18.50/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Edmonds, WA · On-site
$18.50/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
$17.75/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
$17.75/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Port Orchard, WA · On-site
$17.25/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Port Orchard, WA · On-site
$17.25/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
$21.50/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
$21.50/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Edmonds, WA · On-site
$18.50/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Edmonds, WA · On-site
$18.50/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Port Orchard, WA · On-site
$17.75/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
Port Orchard, WA · On-site
$17.75/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
$17.75/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
$17.75/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
$17.25/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
$17.25/hr
Growth Opportunities: over 90% of our management team started as an entry level team member ... Positive attitude and willingness to help others; * Ability to maintain composure in difficult ...
$16.22 - $18.41
3% of jobs
$18.41 - $20.60
8% of jobs
$22.24 is the 25th percentile. Wages below this are outliers.
$20.60 - $22.79
18% of jobs
$22.79 - $24.97
18% of jobs
The median wage is $25.39 / hr.
$24.97 - $27.16
14% of jobs
$29.23 is the 75th percentile. Wages above this are outliers.
$27.16 - $29.35
15% of jobs
$29.35 - $31.54
9% of jobs
$31.54 - $33.72
6% of jobs
$33.72 - $35.91
3% of jobs
$35.91 - $38.10
3% of jobs
$38.10 - $40.29
2% of jobs
$16
$27
$40
| Aspect | Entrylevel Help Desk Analyst | Help Desk Technician |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some certifications like CompTIA A+ beneficial | High school diploma or equivalent; often holds certifications like CompTIA A+ |
| Work Environment | Support teams in corporate or IT service settings, providing remote or on-site assistance | IT support centers, corporate offices, or client sites, handling technical issues |
| Employer & Industry Usage | Common in various industries including healthcare, finance, and tech | Primarily in IT service providers and internal corporate IT departments |
Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The main difference lies in job titles used by employers; 'Help Desk Technician' may imply a more technical focus, while 'Help Desk Analyst' often emphasizes communication and problem-solving skills. Both roles serve as entry points into IT support careers.
Other
Posted yesterday
Job Description
The Support Team Leader is responsible for overseeing a team of service desk agents and analysts, ensuring that high-quality support is provided to our customers. They are be responsible for managing the team's workload, setting priorities, and ensuring that service levels are met.
Responsibilities
The Support Team Leader plays a critical role in delivering a flawless customer experience by monitoring the duties of the service desk team members and securing prompt attendence to client inquires.
Responsibilities:
Qualifications
Key qualifications required to succeed as the team leader of a service desk.
If you meet these requirements and are interested in this exciting opportunity, please submit your application with your resume and cover letter.
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10,000+ Employees
Austin, TX, US
1977