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Entrylevel Help Desk Analyst Jobs in Spokane, WA

Skills Customer service, Service desk, Support, Help desk support, Help desk Top Skills Details ... Experience Level Entry Level Job Type & Location This is a Contract position based out of Spokane ...

Skills Customer service, Service desk, Support, Help desk support, Help desk Top Skills Details ... Experience Level Entry Level Job Type & Location This is a Contract position based out of Spokane ...

Corporate Escrow Analyst

Spokane, WA · On-site

$28.30 - $42.44/hr

The Escrow Analyst will be responsible for the administration of the comprehensive flood procedures ... Flood Desk: • Act as a subject matter expert on flood insurance requirements and provide guidance ...

NEFCO is seeking a motivated and experienced IT Support & Network Analyst to join our IT team. The ... Provide Tier 2 help desk support, serving as an escalation point for the Tier 1 team. * Perform ...

NEFCO is seeking a motivated and experienced IT Support & Network Analyst to join our IT team. The ... Provide Tier 2 help desk support, serving as an escalation point for the Tier 1 team. * Perform ...

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

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Entrylevel Help Desk Analyst information

See Spokane, WA salary details

$14

$24

$36

How much do entrylevel help desk analyst jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for entrylevel help desk analyst in Spokane, WA is $24.36, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $27.21 per hour, depending on experience, location, and employer.

What is the difference between Entrylevel Help Desk Analyst vs Help Desk Technician?

AspectEntrylevel Help Desk AnalystHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialHigh school diploma or equivalent; often holds certifications like CompTIA A+
Work EnvironmentSupport teams in corporate or IT service settings, providing remote or on-site assistanceIT support centers, corporate offices, or client sites, handling technical issues
Employer & Industry UsageCommon in various industries including healthcare, finance, and techPrimarily in IT service providers and internal corporate IT departments

Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The main difference lies in job titles used by employers; 'Help Desk Technician' may imply a more technical focus, while 'Help Desk Analyst' often emphasizes communication and problem-solving skills. Both roles serve as entry points into IT support careers.

What are popular job titles related to Entrylevel Help Desk Analyst jobs in Spokane, WA? For Entrylevel Help Desk Analyst jobs in Spokane, WA, the most frequently searched job titles are:
What job categories do people searching Entrylevel Help Desk Analyst jobs in Spokane, WA look for? The top searched job categories for Entrylevel Help Desk Analyst jobs in Spokane, WA are:
What cities near Spokane, WA are hiring for Entrylevel Help Desk Analyst jobs? Cities near Spokane, WA with the most Entrylevel Help Desk Analyst job openings:
Infographic showing various Entrylevel Help Desk Analyst job openings in Spokane, WA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $50,663 per year, or $24.4 per hour.

Help Desk Specialist I - Clinical Applications

Nuvodia

Spokane Valley, WA • On-site

$17.73 - $28.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago


Job description

Base Pay Range:
$17.73 - $28.50
Job Description:
The Help Desk Specialist I - Clinical Applications position for Nuvodia is a regular, full-time position 40 hours a week, daytime schedule on: Fri(8hrs), Sat(12hrs), Sun(12hrs), Mon(8hrs). This is a fully remote position.
Summary: As the initial phone contact for clients, the help desk employee collects detailed information and prioritizes service requests in order to determine resolution or a method of escalation.
General Description: The Help Desk Specialist I employee must be able to work effectively and efficiently to identify and resolve multiple high priority issues in a fast-paced office environment with constant interruptions and continual deadlines. This position must demonstrate professionalism to the client in order to positively affect customer's impression of our support. This position must have excellent organizational skills, a sense of urgency, the ability to make good decisions, and the skills needed to effectively prioritize tasks.
Essential Duties / Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
Daily Responsibilities
  • Provides remote and on-site technical support in a clinical setting, as necessary.
  • Follow security guidelines determined by the industry and management.
  • Maintains appropriate technical documentation necessary for support, training, and analysis.
  • Proactively identifies areas for solution improvement - including workflow, configuration, or application changes.
  • Enters, prioritizes, and escalates service tickets via the ticket system.
  • Works directly with customers, via the phone, onsite, and online, to provide services and help resolve computing and radiology application problems.
  • Responds promptly to customer needs, escalates appropriately, and solicits customer feedback to improve service.
  • Installs and configures appropriate radiology software packages such as PACS, Voice Recognition and other supporting applications.
  • Resolves general workstation issues, including items related to the operating systems, hardware compatibility, and software interdependencies.
  • Monitors queue e-mail request folders, providing support and/or coverage to meet queue needs based on department needs and team availability.
  • Availability to work the after-hours on call schedule as needed.

General Duties and Responsibilities:
  • Valid state driver's license and proof of insurance.
  • Ability to maintain strict confidentiality within the organization.
  • Honest, pleasant manner, and good personal hygiene. Free of alcohol and drug abuse.
  • Excellent communication and interpersonal skills.
  • Detail oriented, ability to multi-task, organized, and able to work in a fast-paced environment.
  • Demonstrates self-directed learning and participation in continuing education through professional journals, approved seminars, etc.
  • Follows company departmental standards and personnel policies, with professional demeanor in conduct and appearance, by using good teamwork and communication skills to help identify concerns and solutions, assisting where needed to ensure a smooth functioning department.
  • Performs other duties or rotates to other shifts as required by displaying team spirit and self-growth, accepting, and performing other projects and responsibilities, and requesting other projects and responsibilities.

Supervisory Responsibilities:
  • There is no supervisory responsibility in this position

Advocacy:
Treats all clients with dignity and respect, Provides excellent customer service, Conforms to and is an advocate for HIPAA regulations. Leads as an advocate for Nuvodia by knowing, understanding and living the mission, values and goals.
Qualifications:
  • Education: Associate degree in related field or equivalent experience.
  • Experience& Knowledge:
    • Required, One year experience in the following:
      • Technical helpdesk experience
      • Experience with Workstation, Network and Cloud Technology
      • Knowledge of Workstation Hardware & Software support
    • Desired
      • Fundamental knowledge of healthcare or radiology application functionality.
      • Experience supporting RIS, PACS, or Voice Recognition systems
  • Drug Test: Eligible employees must be able to pass a post-offer, pre-employment drug test.

Benefits Include: Employees can enroll in medical and dental insurance and are covered by basic vision and term life insurance. Employees are able to enroll in our company's 401k retirement plan with employer matching opportunities and will receive paid vacation, sick, and personal leave, paid holidays and quarterly profitability bonuses.
Nuvodia/Inland is an EEO employer...