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Entrylevel Help Desk Analyst Jobs in Allen, TX (NOW HIRING)

Infojini Inc

Help Desk Support

Dallas, TX

$19.75 - $26.75/hr

Answer Service Desk/Help Desk calls Working service tickets Other Technical duties as assigned ... Strong at honest analysis, and finding hidden answers to problems. Strong customer service ...

She Recruits LLC

Service Desk/Help Desk - Hybrid

Frisco, TX · On-site

$19.25 - $26.25/hr

Service Desk/Help Desk Position The Service Desk/Help Desk is a junior-level role responsible for the design and implementation of LAN/WAN, server and cloud services technology. Jr. PEs are required ...

Elite Systems, Inc

Be Seen First

Help Desk Technician

Dallas, TX · On-site

$19.75 - $26.75/hr

  • PTO

Serve as the first point of contact for help desk requests via phone, email, or ticketing system ... Network or Security Analyst * IT Project Coordinator We provide the training, certifications, and ...

Trigyn Technologies

Help Desk Technician

Dallas, TX · On-site

$19.75 - $26.75/hr

Trigyn's direct client is looking for Help Desk Support Technician for contract assignment in ... Creating and maintaining accurate trouble tickets which entail recording problem/symptom, analysis ...

Trigyn Technologies

Help Desk Technician

Dallas, TX · On-site

$19.75 - $26.75/hr

Trigyn's direct client is looking for Help Desk Support Technician for contract assignment in ... analysis performed resolution, and other information relevant to resolving the problem.

Netrio

Service Desk Analyst 1

Mckinney, TX · Hybrid

$48K - $55K/yr

JOB SUMMARY The Service Desk Analyst 1 role will model the Netrio mission, vision, and values each ... Provide phone support for helpdesk calls. * Efficiently triage and resolve service requests ...

Netrio

Service Desk Analyst II (Weekends)

Mckinney, TX · On-site

$55K - $65K/yr

The Service Desk Analyst 2 will model the Netrio mission, vision, and values each day, functioning as a guide for daily accountabilities and responsibilities. This role is accountable for creating ...

Netrio

Service Desk Analyst 1

Mckinney, TX · Hybrid

$48K - $55K/yr

JOB SUMMARY The Service Desk Analyst 1 role will model the Netrio mission, vision, and values each ... Provide phone support for helpdesk calls. * Efficiently triage and resolve service requests ...

Netrio

Service Desk Analyst 1

Mckinney, TX · On-site

$19 - $26/hr

About the role The Service Desk Analyst 1 position will model the Netrio mission, vision, and values each day, functioning as a guide for daily accountability and responsibilities. This position will ...

Lennar

Service Desk Analyst

Irving, TX

$19.75 - $27/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Help manage internal client relationships by carrying out standard requests. * Follow best practice support documentation in resolving outstanding tickets. * Provide basic incident resolution and ...

Collabera

Help Desk Support

Carrollton, TX · On-site

$19.25 - $26/hr

As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the ... Helpdesk Support Duration: 4-5 Months (May Extend) Client: Large Multimedia Firm (Fortune 500 ...

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All JobsEntrylevel Help Desk Analyst JobsEntrylevel Help Desk Analyst Jobs in Allen, TX

Entrylevel Help Desk Analyst information

See Allen, TX salary details

$13

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How much do entrylevel help desk analyst jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for entrylevel help desk analyst in Allen, TX is $22.41, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $25.05 per hour, depending on experience, location, and employer.

What is the difference between Entrylevel Help Desk Analyst vs Help Desk Technician?

AspectEntrylevel Help Desk AnalystHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialHigh school diploma or equivalent; often holds certifications like CompTIA A+
Work EnvironmentSupport teams in corporate or IT service settings, providing remote or on-site assistanceIT support centers, corporate offices, or client sites, handling technical issues
Employer & Industry UsageCommon in various industries including healthcare, finance, and techPrimarily in IT service providers and internal corporate IT departments

Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The main difference lies in job titles used by employers; 'Help Desk Technician' may imply a more technical focus, while 'Help Desk Analyst' often emphasizes communication and problem-solving skills. Both roles serve as entry points into IT support careers.

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For Entrylevel Help Desk Analyst jobs in Allen, TX, the most frequently searched job titles are:

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Entrylevel Help Desk Analyst jobs near you

Help Desk Support

Infojini Inc

Dallas, TX

$19.75 - $26.75/hr

Contractor

Re-posted 16 days ago

Job description

Job Description

Service performance and availability monitoring
Active Directory account creation
Data backup and
Desktop software installs
Emergency notifications and escalations
Troubleshoots end-user hardware and software related issues
Provides superior customer service
Remote Desktop Support.
Answer Service Desk/Help Desk calls
Working service tickets
Other Technical duties as assigned

Qualifications

Skills/Experience:
Demonstrated Problem-Solving and solution development skills and the ability to explain problems and propose solutions with rationale to management
Strong electro-mechanical aptitude
Experience using logic and methods to solve difficult problems with effective solutions
Experience finding hidden problems
A+
MCP or MCAS or MOS certification
Strong at honest analysis, and finding hidden answers to problems.
Strong customer service communication skills
Preferences:
ITIL

Additional Information

All your information will be kept confidential according to EEO guidelines.

Infojini logo

About Infojini

Sourced by ZipRecruiter

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Columbia, MD, US

Year founded

2006

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