Rochester, NY · Remote
$25 - $28.85/hr
... Health Homes and over 90 Care Management Agencies in New York State. HHUNY has been at the ... remote workforce, and an Employee Assistance Plan, just to name a few! If you feel this is the ...
Rochester, NY · Remote
$25 - $28.85/hr
... Health Homes and over 90 Care Management Agencies in New York State. HHUNY has been at the ... remote workforce, and an Employee Assistance Plan, just to name a few! If you feel this is the ...
Rochester, NY · Remote
$2.2K - $3.0K/wk
Schedule drivers, manage routes, and confirm delivery appointments * Provide full support to ... Remote work from your home office * Weekly pay: $2,200-$3,000 * Annual income potential: $114,400 ...
Rochester, NY · Remote
$2.2K - $3.0K/wk
Schedule drivers, manage routes, and confirm delivery appointments * Provide full support to ... Remote work from your home office * Weekly pay: $2,200-$3,000 * Annual income potential: $114,400 ...
Rochester, NY · Remote
$69K/yr
... management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer * Remote, work-from-home career * Average first-year ...
Quick apply
Rochester, NY · Remote
$69K/yr
... management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer * Remote, work-from-home career * Average first-year ...
Livonia Center, NY · Remote
$69K/yr
... management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer * Remote, work-from-home career * Average first-year ...
Quick apply
Livonia Center, NY · Remote
$69K/yr
... management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer * Remote, work-from-home career * Average first-year ...
Spencerport, NY · Remote
$69K/yr
... management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer * Remote, work-from-home career * Average first-year ...
Quick apply
Spencerport, NY · Remote
$69K/yr
... management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer * Remote, work-from-home career * Average first-year ...
Walworth, NY · Remote
$69K/yr
... management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer * Remote, work-from-home career * Average first-year ...
Quick apply
Walworth, NY · Remote
$69K/yr
... management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer * Remote, work-from-home career * Average first-year ...
Churchville, NY · Remote
$69K/yr
... management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer * Remote, work-from-home career * Average first-year ...
Quick apply
Churchville, NY · Remote
$69K/yr
... management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer * Remote, work-from-home career * Average first-year ...
Piffard, NY · Remote
$69K/yr
... management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer * Remote, work-from-home career * Average first-year ...
Quick apply
Piffard, NY · Remote
$69K/yr
... management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer * Remote, work-from-home career * Average first-year ...
Rochester, NY · Remote
$69K/yr
... management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer * Remote, work-from-home career * Average first-year ...
Quick apply
Rochester, NY · Remote
$69K/yr
... management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer * Remote, work-from-home career * Average first-year ...
Shortsville, NY · Remote
$69K/yr
... management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer * Remote, work-from-home career * Average first-year ...
Quick apply
Shortsville, NY · Remote
$69K/yr
... management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer * Remote, work-from-home career * Average first-year ...
Hilton, NY · Remote
$69K/yr
... management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer * Remote, work-from-home career * Average first-year ...
Quick apply
Hilton, NY · Remote
$69K/yr
... management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer * Remote, work-from-home career * Average first-year ...
Bloomfield, NY · Remote
$69K/yr
... management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer * Remote, work-from-home career * Average first-year ...
Quick apply
Bloomfield, NY · Remote
$69K/yr
... management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer * Remote, work-from-home career * Average first-year ...
Port Gibson, NY · Remote
$69K/yr
... management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer * Remote, work-from-home career * Average first-year ...
Quick apply
Port Gibson, NY · Remote
$69K/yr
... management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer * Remote, work-from-home career * Average first-year ...
Rochester, NY · On-site +1
$2.2K - $3.0K/wk
Schedule drivers, manage routes, and confirm delivery appointments * Provide full support to ... Remote work from your home office * Weekly pay: $2,200-$3,000 * Annual income potential: $114,400 ...
Rochester, NY · On-site +1
$2.2K - $3.0K/wk
Schedule drivers, manage routes, and confirm delivery appointments * Provide full support to ... Remote work from your home office * Weekly pay: $2,200-$3,000 * Annual income potential: $114,400 ...
Spencerport, NY · Remote
$69K/yr
... management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer * Remote, work-from-home career * Average first-year ...
Quick apply
Spencerport, NY · Remote
$69K/yr
... management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer * Remote, work-from-home career * Average first-year ...
Piffard, NY · Remote
$69K/yr
... management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer * Remote, work-from-home career * Average first-year ...
Quick apply
Piffard, NY · Remote
$69K/yr
... management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer * Remote, work-from-home career * Average first-year ...
Honeoye Falls, NY · Remote
$69K/yr
... management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer * Remote, work-from-home career * Average first-year ...
Quick apply
Honeoye Falls, NY · Remote
$69K/yr
... management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer * Remote, work-from-home career * Average first-year ...
Rochester, NY · Remote
$69K/yr
... management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer * Remote, work-from-home career * Average first-year ...
Quick apply
Rochester, NY · Remote
$69K/yr
... management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer * Remote, work-from-home career * Average first-year ...
Newark, NY · Remote
$69K/yr
... management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer * Remote, work-from-home career * Average first-year ...
Quick apply
Newark, NY · Remote
$69K/yr
... management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer * Remote, work-from-home career * Average first-year ...
Holley, NY · Remote
$69K/yr
... management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer * Remote, work-from-home career * Average first-year ...
Quick apply
Holley, NY · Remote
$69K/yr
... management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer * Remote, work-from-home career * Average first-year ...
$24.7K - $37K
5% of jobs
$46.3K is the 25th percentile. Wages below this are outliers.
$37K - $49.2K
26% of jobs
The median wage is $61.5K / yr.
$49.2K - $61.5K
19% of jobs
$61.5K - $73.8K
11% of jobs
$86.1K is the 75th percentile. Wages above this are outliers.
$73.8K - $86.1K
14% of jobs
$86.1K - $98.4K
10% of jobs
$98.4K - $110.7K
4% of jobs
$110.7K - $123K
7% of jobs
$123K - $135.3K
1% of jobs
$135.3K - $147.6K
1% of jobs
$147.6K - $159.8K
1% of jobs
$24.7K
$75.4K
$159.8K
| Aspect | Entry Level Work From Home Remote Workforce Management | Customer Service Representative |
|---|---|---|
| Credentials | Basic computer skills, communication skills | High school diploma or equivalent, communication skills |
| Work Environment | Home-based, remote management tools | Home-based, phone and computer setup |
| Industry Usage | Used in HR, staffing, and remote team coordination | Used across retail, telecom, and service sectors |
| Job Focus | Overseeing remote teams, scheduling, and communication | Handling customer inquiries, problem-solving |
While both roles are remote and entry-level, Workforce Management focuses on coordinating and managing remote teams, whereas Customer Service Representatives primarily handle customer interactions. Understanding these differences helps job seekers find roles aligned with their skills and career goals.
For Entry Level Work From Home Remote Workforce Management jobs in Rochester, NY, the most frequently searched job titles are:
The top searched job categories for Entry Level Work From Home Remote Workforce Management jobs in Rochester, NY are:
Cities near Rochester, NY with the most Entry Level Work From Home Remote Workforce Management job openings:
$25 - $28.85/hr
Other
Medical, Dental, Vision, Retirement, PTO
Re-posted 4 days ago
Position Description: The Help Desk Support Specialist is assigned to support HHUNY by aiding HHUNY staff, care management agencies and HHUNY providers. The position will provide support for Netsmart CareManager, Okta, Team Dynamix, and other HHUNY applications by HHUNY staff and external Care Management Agency staff, and ensure requestors questions get answered.
Essential Duties & Responsibilities:
Function as Netsmart CareManager internal super-user by understanding all configuration logic and how future changes impact logic, build, reporting, etc.
Provide all application support functions for system end-users.
Serves as the first line of assistance with customers in addressing technical issues. This role requires conveying technical information to users in a way they can easily understand.
Manage credentials for the systems necessary for internal and external users.
Identify trends and training opportunities based on ticket submission with HHUNY Training team.
Manage Team Dynamix incidents to completion.
Manage ticket submissions and follow up with Netsmart help desk.
Continue to optimize use of help desk tools to streamline end user support.
Facilitate ongoing communication and meetings with external vendors.
Provide Tier 1 AWS workspace and configuration support.
Perform other related duties as assigned.
This position requires the employee to be located in upstate New York, preferably within 40 miles of Rochester, NY.
This position is fully remote, however, on limited occasion there may be a requirement to meet in the office per supervisory request, including new employee onboarding.
Minimum Qualifications:
Associates degree in computer science, information technology, or a related field
Bachelors degree in a related field is preferred beyond minimum requirements
HHUNY provides administrative support and governance to five affiliated Health Homes and over 90 Care Management Agencies in New York State. HHUNY has been at the forefront of adopting a person-centered, recovery-focused delivery service model for its Health Home members.
HHUNY offers a competitive benefits package which includes 28 days of paid time off per year immediately upon hire (8.62 hours earned each pay period), 14 paid holidays, comprehensive medical, dental and vision coverage, 401(K) retirement savings plan with 6% employer match, a fully remote workforce, and an Employee Assistance Plan, just to name a few!
If you feel this is the right fit for you, come join our amazing HHUNY team!
$25.00 - $28.85 Hourly
