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Entry Level Work From Home Remote Workforce Management Jobs in Rochester, NY

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In addition to industry-leading online training and working from home, each office conducts real ... This is a remote position and you can be located any place in the state of New York. If you are ...

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Entry Level Work From Home Remote Workforce Management information

See Rochester, NY salary details

$24.7K

$75.4K

$159.8K

How much do entry level work from home remote workforce management jobs pay per year?

As of Jul 1, 2026, the average yearly pay for entry level work from home remote workforce management in Rochester, NY is $75,398.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,900.00 and $90,800.00 per year, depending on experience, location, and employer.

What is the difference between Entry Level Work From Home Remote Workforce Management vs Customer Service Representative?

AspectEntry Level Work From Home Remote Workforce ManagementCustomer Service Representative
CredentialsBasic computer skills, communication skillsHigh school diploma or equivalent, communication skills
Work EnvironmentHome-based, remote management toolsHome-based, phone and computer setup
Industry UsageUsed in HR, staffing, and remote team coordinationUsed across retail, telecom, and service sectors
Job FocusOverseeing remote teams, scheduling, and communicationHandling customer inquiries, problem-solving

While both roles are remote and entry-level, Workforce Management focuses on coordinating and managing remote teams, whereas Customer Service Representatives primarily handle customer interactions. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are popular job titles related to Entry Level Work From Home Remote Workforce Management jobs in Rochester, NY? For Entry Level Work From Home Remote Workforce Management jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Entry Level Work From Home Remote Workforce Management jobs in Rochester, NY look for? The top searched job categories for Entry Level Work From Home Remote Workforce Management jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Entry Level Work From Home Remote Workforce Management jobs? Cities near Rochester, NY with the most Entry Level Work From Home Remote Workforce Management job openings:

Transportation Support Coordinator (Remote) - $865-$1,195 per week

American Logistics Authority

Rochester, NY • On-site, Remote

$1.0K - $1.2K/wk

Full-time

Posted 13 days ago


Job description

Transportation Support Coordinator (Remote) - $865-$1,195 per week
Position Summary
The Transportation Support Coordinator works from home assisting drivers, dispatchers, brokers, and operations to keep freight moving without delays. You organize schedules, communicate updates, verify documents, and help prevent common dispatch issues. This role is perfect for someone who wants to learn the industry from the ground up and eventually transition into becoming an Independent Freight Dispatcher.
Remote Work Setup
• 100% Work-From-Home
• Flexible hours
• Ideal for people who want to move into dispatching later
Weekly Salary Breakdown
  • $865/week at entry experience
  • $1,195/week for experienced support staff
    Equivalent annual range: $45,000-$62,000/year
What You Do
Driver & Dispatch Assistance
  • Provide drivers with updated instructions, addresses, and appointment times
  • Track ETAs, delays, breakdowns, and HOS considerations
  • Help drivers resolve road issues quickly and professionally
Load Coordination
  • Confirm pickup and delivery appointments
  • Track loads and provide real-time updates to brokers/shippers
  • Verify BOLs, PODs, and ensure the freight matches the bill (prevent wrong-load issues)
Time Management
  • Estimate realistic load/unload times
  • Prevent overscheduling and tight back-to-back appointment windows
Documentation
  • Upload all paperwork into the TMS
  • Track detention, layover, and TONU opportunities
  • Keep clean, accurate load notes
Customer & Broker Communication
  • Send check calls and status updates
  • Notify brokers of changes or delays
  • Maintain positive, professional relationships with shippers/brokers
Skills Needed
  • Clear communication
  • Attention to detail
  • Ability to multitask under pressure
  • Strong organizational skills
  • Basic familiarity with load boards / TMS (training available)
Why This Role Is Perfect for Future Dispatchers
This job teaches the exact skills used by:
• Freight Dispatchers
• Load Planners
• Broker Agents
• Fleet Managers
You learn how to:
  • Communicate with drivers
  • Manage freight
  • Work with brokers
  • Solve real logistics problems

All of which set you up to eventually work independently as a freight dispatcher and earn significantly more.