Entry Level Wordpress Support Engineer Jobs in Boston, MA

Title: Lead Full-Stack WordPress Developer (Pantheon Specialist)
Location: Onsite - Massachusetts
Work authorization: US Citizen
Key Personnel / Core Technical Production
Role Summary
The Lead Developer is responsible for the architectural integrity, performance, security, and deployment reliability of MassArt.edu. This role maintains and evolves the custom WordPress theme, reusable components, integrations, and multienvironment deployment workflows within Pantheon. The developer ensures the site remains secure, accessible, high performing, and aligned with MassArt's long term digital sustainability goals.
Key Responsibilities
• Custom Theme & Component Engineering - Maintain and enhance custom WordPress themes, Gutenberg components, PHP templates, and plugins.
• Pantheon DevOps Management - Oversee Git based branching, multidev environments, automated testing, and rollback procedures.
• Security & Platform Health - Apply core, theme, and plugin updates; perform vulnerability reviews; execute malware scanning.
• Performance Optimization - Manage Redis object caching, Pantheon caching layers, image optimization, code refactoring, and Core Web Vitals improvements.
• Integration Maintenance - Support integrations with Localist, Slate, Mailchimp, analytics tools, and other institutional systems.
• Cross Browser & Cross Device Remediation - Resolve layout conflicts, script regressions, and responsive design issues.
• Multi CMS Support - Provide tactical support for Drupal, Modern Campus, or other platforms when authorized.
Required Qualifications
• Expert level proficiency in PHP, HTML5, CSS3, JavaScript (ES6+), and database querying.
• Extensive experience managing Pantheon hosted WordPress environments, including multidev workflows and caching layers.
• Deep familiarity with Git based deployment, continuous integration, automated testing, and rollback procedures.
• Proven ability to troubleshoot cross browser, cross device, and responsive design issues.
• Experience developing and maintaining custom WordPress themes, plugins, reusable components, and API integrations.
• Demonstrated capabilities in security hardening, performance optimization, technical debt reduction, and Core Web Vitals improvements.
Preferred Qualifications
• Experience supporting higher education digital ecosystems with complex integrations and admissions workflows.
• Familiarity with Localist, Slate, Mailchimp, Modern Campus, or similar platforms.
• Experience with Drupal or other CMS platforms used by academic institutions.
• Background supporting visually driven institutions, especially art and design colleges.
Mission Statement
Softthink Solutions' mission is to drive continuous innovation in IT services by prioritizing product development and implementing trustworthy computing practices. Our focus on secure and reliable product delivery is backed by sound business practices and a commitment to the long-term satisfaction of our clients in every project, regardless of its size or complexity.
Through our innovative solutions and dedicated team of experts, we strive to exceed our clients' expectations and set the standard for excellence in the IT industry.
Vision Statement
At Softthink Solutions, our vision is to be a trusted partner for our clients, empowering them to bring their ideas to life in the most efficient and effective manner possible. We are committed to using established best practices, industry-standard processes, and cutting-edge technology to deliver top-notch solutions that exceed expectations.
Our goal is to be recognized as leaders in the industry for our innovative, reliable, and secure IT services and solutions, and to drive the success of our clients through every project we undertake.
Careers
STSI is an independent US-based Software services and consulting partner with a primary focus on long-term relationships with both clients and team members.
STSI offers team members cutting-edge technology, training, and career guidance to expand and grow their skill sets and bring maximum value to our clients.
STSI is constantly reviewing and expanding its people strength and strives to optimally match client needs to team member talents. We are a people-oriented company seeking the best and brightest to join our team. We work with a variety of employment statuses - from citizens to permanent residents to H1B and EAD immigrants. We have openings for entry level as well as senior positions across a variety of specializations with active in-house and client projects.
In an industry that's constantly reinventing itself, STSI challenges its team members and consultants with engagements that involve specialized services and advanced IT solutions - applying agile development principles, methodical planning, creative thinking, and continuous learning. A dynamic environment keeps our team members ahead of the curve by providing:

• Opportunities to work with leading multinational clients.
• A comprehensive portfolio of solutions that span leading-edge technologies from Enterprise Architecture to Business Intelligence to Quality Assurance
• Established methodologies, processes, and mentoring to maximize efficacy and efficiency.
• A growing R&D division continually exploring and pioneering the latest technological developments in a variety of disciplines.