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Entry Level Wordpress Support Engineer Jobs (NOW HIRING)

Rocket.net

WordPress Support Engineer

Jupiter, FL · Remote

$141.30K/yr

We're looking to hire WordPress Support Engineers to help provide our customers with the industry-leading customer service they've come to expect. We are a very customer-centric company looking for ...

Rocket.net

WordPress Support Engineer

Jupiter, FL · Remote

$134.90K/yr

We're looking to hire WordPress Support Engineers to help provide our customers with the industry-leading customer service they've come to expect. We are a very customer-centric company looking for ...

Rocket.net

WordPress Support Engineer

Jupiter, FL · On-site +1

$134.90K/yr

We're looking to hire WordPress Support Engineers to help provide our customers with the industry-leading customer service they've come to expect. We are a very customer-centric company looking for ...

WP Buffs

WordPress Support Developer

Washington, DC · Remote

$22/hr

WP Buffs is looking for an experienced WordPress developer with good communication and customer service skills. This role will be working with a large number of clients through a support ticket ...

WP Buffs

WordPress Support Developer

Washington, DC · On-site +1

$22/hr

WP Buffs is looking for an experienced WordPress developer with good communication and customer service skills. This role will be working with a large number of clients through a support ticket ...

Webriy

WordPress Developer

New York, NY

$12K - $18K/mo

As a WordPress Developer, you will play a crucial role in creating and maintaining WordPress ... Provide technical support to clients regarding website issues. * Stay up-to-date with the latest ...

Edjuster

Freelance WordPress Developer

Prague, OK · Remote

$100/hr

Our mission is to build the most vibrant WordPress developer services community and to create a ... support each other (and it's a really fun place to hangout)... Our team qualifies clients to help ...

Edjuster

Freelance WordPress Developer

Reno, NV · On-site

$100/hr

Our mission is to build the most vibrant WordPress developer services community and to create a ... support each other (and it's a really fun place to hangout)...Our team qualifies clients to help ...

Edjuster

Freelance WordPress Developer

Meyersdale, PA · On-site

$100/hr

Our mission is to build the most vibrant WordPress developer services community and to create a ... support each other (and it's a really fun place to hangout)... Our team qualifies clients to help ...

Jobgether

We are currently looking for a WordPress and React Developer in Netherlands. This role is an ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

Edjuster

Freelance WordPress Developer

De Forest, WI · Remote

$100/hr

Our mission is to build the most vibrant WordPress developer services community and to create a ... support each other (and it's a really fun place to hangout)... Our team qualifies clients to help ...

Edjuster

Freelance WordPress Developer

Boston, MA · On-site

$100/hr

Our mission is to build the most vibrant WordPress developer services community and to create a ... support each other (and it's a really fun place to hangout)... Our team qualifies clients to help ...

Edjuster

Freelance WordPress Developer

Bristol, VA · Remote

$100/hr

Our mission is to build the most vibrant WordPress developer services community and to create a ... support each other (and it's a really fun place to hangout)... Our team qualifies clients to help ...

Perseus Group

WordPress Web Developer - Contract

$48.88 - $59.74/hr

Support and extend a multilingual website, including adding new languages with proper SEO structure ... Senior or strong intermediate WordPress developer with hands-on experience maintaining production ...

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Entry Level Wordpress Support Engineer information

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$24K

$104.9K

$189K

How much do entry level wordpress support engineer jobs pay per year?

As of May 30, 2026, the average yearly pay for entry level wordpress support engineer in the United States is $104,863.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $120,000.00 per year, depending on experience, location, and employer.

What is the difference between Entry Level Wordpress Support Engineer vs Wordpress Developer?

AspectEntry Level Wordpress Support EngineerWordpress Developer
Required SkillsBasic troubleshooting, customer support, WordPress platform knowledgeWeb development, PHP, HTML, CSS, JavaScript
CertificationsNone required, but WordPress or IT support certifications helpfulWeb development certifications or relevant degrees
Work EnvironmentSupport tickets, client communication, troubleshootingCode development, website customization, plugin/theme creation
Industry UsageCustomer support roles in digital agencies, hosting companiesWeb development agencies, freelance projects, corporate websites

The Entry Level Wordpress Support Engineer primarily focuses on troubleshooting, customer support, and maintaining WordPress sites, requiring basic technical skills. In contrast, a Wordpress Developer is involved in creating and customizing websites through coding and development. While both roles work within the WordPress ecosystem, support engineers handle user issues, whereas developers build and enhance website functionalities.

More about Entry Level Wordpress Support Engineer jobs
What cities are hiring for Entry Level Wordpress Support Engineer jobs? Cities with the most Entry Level Wordpress Support Engineer job openings:
What are the most commonly searched types of Wordpress Support Engineer jobs? The most popular types of Wordpress Support Engineer jobs are:
What states have the most Entry Level Wordpress Support Engineer jobs? States with the most job openings for Entry Level Wordpress Support Engineer jobs include:
What job categories do people searching Entry Level Wordpress Support Engineer jobs look for? The top searched job categories for Entry Level Wordpress Support Engineer jobs are:
Entry Level Wordpress Support Engineer jobs near you
Infographic showing various Entry Level Wordpress Support Engineer job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 93% Full Time, 4% Part Time, 1% Temporary, and 1% Contract. Highlights an 1% Physical, and 99% Remote job distribution, with an average salary of $104,863 per year, or $50.4 per hour.

WordPress Support Engineer

Rocket.net

Jupiter, FL • Remote

$141.30K/yr

Full-time

PTO

Posted 19 days ago

Job description

We’re looking to hire WordPress Support Engineers to help provide our customers with the industry-leading customer service they’ve come to expect. We are a very customer-centric company looking for candidates that share our passion for WordPress and customer satisfaction. The ideal candidate will be fluent in written English and have a strong WordPress technical background. They will clearly communicate with customers and quickly solve their technical problems with a friendly attitude. At Rocket.net, WordPress Support Engineers represent the core front-line support team and are responsible for ensuring our customer experience is unparalleled.

Customer Support and Experience at Rocket.net is not an afterthought; it is part of the Rocket.net Core DNA and culture to provide world-class support to our customers that WOWs them.


Responsibilities

  • Be the first point of contact for our customers whenever they have any issues on their websites. Being the first point of contact, its really important for us that you provide an excellent experience to the customer by taking ownership of any issues reported by our customers and see problems through to their quick and effective resolution.
  • Provide customer support through Live Chat, Tickets and Slack.
  • Ensure all SOPs are followed and proper escalation procedures are initiated for unresolved issues to the appropriate internal teams.
  • Help customers by going beyond the scope, diving deep into their WordPress issues and helping them troubleshoot and fix common WordPress issues.
  • Write KBs and technical articles for our blog to further distribute knowledge within the community.
  • Convert recurring issues into feature requests for the development team and be the customer’s voice in the company to help improve the product.
  • Assist our customers with migrating their WordPress site’s to Rocket.net.
  • Provide critical assistance when it comes to pointing DNS to Rocket.net.
  • Provide customers with a “WOW!” experience.

Requirements

  • 2+ years experience with WordPress.
  • Excellent written and verbal communication skills (English).
  • You have previous experience with Live Chat and/or helpdesk tools.
  • Familiar with common web hosting stacks (cPanel, NGINX, Apache, MySQL, etc).
  • Knowledge with linux command line (SSH) including WP-CLI.
  • Extensive experience with troubleshooting WordPress.
  • Experience with Page Builders and Caching Plugins.
  • Experience with Cloudflare and advanced understanding of DNS.
  • Experience in optimizing WordPress a huge plus.
  • Experience in PHP to write custom plugins for WordPress a huge plus.
  • Knowledge of Redis, CDN, WAF, and page caching will be a huge plus.

Benefits

So what are the advantages of working with a pretty amazing tech company?

  • Ability to work from anywhere in the world. You can travel and work in a new city every month. Work and travel without ever using your vacation time. This is a remote position.
  • Flexible Vacation. Never get denied a vacation request ever again.
  • Paid Education. We care about your career. We will help you gain new skills, and guide you on where you want to go.

Come work with a fun, driven, and amazing team at Rocket.net!

Rocket.net is an equal opportunity employer committed to diversity and inclusion. As a multicultural organization, we encourage individual achievement and recognize the strength of our diverse team.

Rocket.net is committed to providing accommodations for people with disabilities. If you require accommodation, we will work with you to meet your needs. Accommodation may be provided in all parts of the hiring process.

We would like to thank each applicant; however, only qualified candidates will be contacted for an interview.