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Entry Level Wordpress Support Engineer Jobs (NOW HIRING)

Snap-on Inc

Support Engineer

Kenosha, WI · On-site

Overview We are looking for an Entry-Level Support Engineer with 2-3 years of experience to support and troubleshoot modern web applications built on an Azure and SQL-based stack. This role is ideal ...

Snap-on Diagnostics Inc.

Support Engineer

Kenosha, WI · On-site

Overview We are looking for an Entry-Level Support Engineer with 2-3 years of experience to support and troubleshoot modern web applications built on an Azure and SQL-based stack. This role is ideal ...

PRI Global

Word Press Engineer

Arvada, CO · On-site

... support • Configure and troubleshoot WordPress plugins, cron jobs, and email/newsletter ... DevOps • Communicate progress, blockers, and questions clearly and proactively to project ...

Data Innovations

Support Engineer 1

Colchester, VT

$40K - $56K/yr

The Support Engineer 1 is expected to handle entry level customer calls and cases, escalating complex issues to senior staff or Management. Responsibilities: * Develop working knowledge on Data ...

Data Innovations

Support Engineer 1

$40K - $56K/yr

The Support Engineer 1 is expected to handle entry level customer calls and cases, escalating complex issues to senior staff or Management. Responsibilities: * Develop working knowledge on Data ...

ExtraHop

Support Engineer I - Dallas, TX

Dallas, TX

Position Summary We are looking for a Global Support Engineer I who can support a remote-first ... Two years of experience in B2B Technical Support -this is not an entry-level position. * In-depth ...

CrossFire Group

Launch Support Engineer

Toledo, OH

$25 - $27.58/hr

Our client is looking for a Launch Support Engineer - Associate in Toledo, OH! This is a 12-month ... This is an entry level role and recent graduates are encouraged to apply.    * Represent "Voice ...

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Entry Level Wordpress Support Engineer information

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$24K

$104.9K

$189K

How much do entry level wordpress support engineer jobs pay per year?

As of Aug 21, 2026, the average yearly pay for entry level wordpress support engineer in the United States is $104,863.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $120,000.00 per year, depending on experience, location, and employer.

What is the difference between Entry Level Wordpress Support Engineer vs Wordpress Developer?

AspectEntry Level Wordpress Support EngineerWordpress Developer
Required SkillsBasic troubleshooting, customer support, WordPress platform knowledgeWeb development, PHP, HTML, CSS, JavaScript
CertificationsNone required, but WordPress or IT support certifications helpfulWeb development certifications or relevant degrees
Work EnvironmentSupport tickets, client communication, troubleshootingCode development, website customization, plugin/theme creation
Industry UsageCustomer support roles in digital agencies, hosting companiesWeb development agencies, freelance projects, corporate websites

The Entry Level Wordpress Support Engineer primarily focuses on troubleshooting, customer support, and maintaining WordPress sites, requiring basic technical skills. In contrast, a Wordpress Developer is involved in creating and customizing websites through coding and development. While both roles work within the WordPress ecosystem, support engineers handle user issues, whereas developers build and enhance website functionalities.

More about Entry Level Wordpress Support Engineer jobs

What cities are hiring for Entry Level Wordpress Support Engineer jobs?

Cities with the most Entry Level Wordpress Support Engineer job openings:

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The most popular types of Wordpress Support Engineer jobs are:

What states have the most Entry Level Wordpress Support Engineer jobs?

States with the most job openings for Entry Level Wordpress Support Engineer jobs include:

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The top searched job categories for Entry Level Wordpress Support Engineer jobs are:

Entry Level Wordpress Support Engineer jobs near you
Infographic showing various Entry Level Wordpress Support Engineer job openings in the United States as of August 2026, with employment types broken down into 72% Full Time, 14% Part Time, and 14% Contract. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $104,863 per year, or $50.4 per hour.

Support Engineer

Snap-on Inc

Kenosha, WI • On-site

Full-time

Re-posted 4 days ago

Snap-on rating

7.5

Company rating: 7.5 out of 10

Based on 77 frontline employees who took The Breakroom Quiz

270th of 491 rated machine equipment manufacturers

Job description

Overview
We are looking for an Entry-Level Support Engineer with 2-3 years of experience to support and troubleshoot modern web applications built on an Azure and SQL-based stack. This role is ideal for someone who enjoys digging into application issues, working with data, and exploring emerging tools like AI agents to improve support operations.
Responsibilities
  • Troubleshoot and resolve issues across web applications, APIs, and backend services
  • Analyze application behavior using logs, SQL queries, and Azure monitoring tools (e.g., Application Insights, Elastic Log Analytics)
  • Manage and prioritize support queues based on severity, impact, and SLAs
  • Investigate data issues using SQL (joins, filtering, aggregations) to identify root causes
  • Collaborate with product managers, business analysts, and developers to clearly define bugs and expected behavior
  • Document issues and translate findings into well-structured bug reports, user stories, or functional specs
  • Assist in validating bug fixes and supporting release testing
  • Contribute knowledge base articles and support playbooks
  • Explore and assist in implementing AI-driven support workflows (e.g., chatbot triage, auto-classification, or response suggestions)

Qualifications
  • Bachelor's degree in computer science, Information Systems, or related field (or equivalent practical experience)
  • Strong foundational SQL skills (queries, joins, basic performance awareness)
  • Understanding of web application architecture (frontend, backend, APIs)
  • Familiarity with Azure ecosystem (App Services, Azure SQL, monitoring tools)
  • Ability to troubleshoot issues using logs, error messages, and system behavior
  • Strong analytical and problem-solving skills
  • Ability to manage multiple tasks in a queue-driven support environment
  • Clear communication skills for both technical and non-technical audiences

Preferred Qualifications
  • Exposure to JavaScript-based web applications or REST APIs
  • Experience with tools like Azure Application Insights, Log Analytics, or similar observability platforms
  • Familiarity with ticketing systems (Jira)
  • Basic understanding of Agile, product management, or business analysis practices
  • Exposure to AI tools or LLM-based support agents (e.g., chatbot workflows, prompt tuning, or automation tools like n8n)
  • Experience writing bug reports, acceptance criteria, or functional specifications

Key Competencies
  • Structured problem-solving and root cause analysis
  • Ability to translate issues into actionable technical and functional requirements
  • Ownership mindset with attention to detail
  • Curiosity and willingness to experiment with AI-driven support improvements
  • Strong collaboration across engineering, product, and support teams

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