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Entry Level Wordpress Support Engineer Jobs (NOW HIRING)

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Entry Level Wordpress Support Engineer information

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$24K

$104.9K

$189K

How much do entry level wordpress support engineer jobs pay per year?

As of Jun 20, 2026, the average yearly pay for entry level wordpress support engineer in the United States is $104,863.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $120,000.00 per year, depending on experience, location, and employer.

What is the difference between Entry Level Wordpress Support Engineer vs Wordpress Developer?

AspectEntry Level Wordpress Support EngineerWordpress Developer
Required SkillsBasic troubleshooting, customer support, WordPress platform knowledgeWeb development, PHP, HTML, CSS, JavaScript
CertificationsNone required, but WordPress or IT support certifications helpfulWeb development certifications or relevant degrees
Work EnvironmentSupport tickets, client communication, troubleshootingCode development, website customization, plugin/theme creation
Industry UsageCustomer support roles in digital agencies, hosting companiesWeb development agencies, freelance projects, corporate websites

The Entry Level Wordpress Support Engineer primarily focuses on troubleshooting, customer support, and maintaining WordPress sites, requiring basic technical skills. In contrast, a Wordpress Developer is involved in creating and customizing websites through coding and development. While both roles work within the WordPress ecosystem, support engineers handle user issues, whereas developers build and enhance website functionalities.

More about Entry Level Wordpress Support Engineer jobs
What cities are hiring for Entry Level Wordpress Support Engineer jobs? Cities with the most Entry Level Wordpress Support Engineer job openings:
What are the most commonly searched types of Wordpress Support Engineer jobs? The most popular types of Wordpress Support Engineer jobs are:
What states have the most Entry Level Wordpress Support Engineer jobs? States with the most job openings for Entry Level Wordpress Support Engineer jobs include:
Infographic showing various Entry Level Wordpress Support Engineer job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 96% Full Time, 1% Temporary, and 1% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $104,863 per year, or $50.4 per hour.

Entry Level - Customer Support Engineer - Greensburg

Live! Casino & Hotel Maryland

Greensburg, PA • On-site

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Job Summary:
Live! Casino & Hotel Maryland is seeking an Entry Level Customer Support Engineer to join their Customer Support Team. This role involves providing world-class customer service and technical support, acting as the first point of contact for internal and external inquiries, and performing troubleshooting and repair tasks for various technology-based products.
Responsibilities:
• Create and/or update SOPs with other Engineers
• Perform basic to occasionally moderately complex troubleshooting and repair activities typically associated in an end-user environment, including but not limited to PCs, desktops, laptops, tablets, mobile phones, kiosks and printers
• Provide support to client identified VIPs
• Respond to management requests including installing new PC equipment, providing end-user desk side support and other related activities
• Perform/Install/Move/Add or Change (IMAC) activities
• Perform all assigned desk-side support activities
• Display outstanding technical and professional services skills at all times
• Meet established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
• Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
• Understand and follow all documented service operations policies and procedures
• Other duties or certifications may be assigned to meet business needs.
Qualifications:
Required:
• This is an on-site position
• Schedule: Tuesday - Saturday 3pm - 11pm
• The Customer Support Engineer I is the first point of contact for all issues reported by both external and internal customers.
• This position requires strong communication skills and both technical and customer service skills to diagnose and resolve the issue.
• Create and/or update SOPs with other Engineers
• Perform basic to occasionally moderately complex troubleshooting and repair activities typically associated in an end-user environment, including but not limited to PCs, desktops, laptops, tablets, mobile phones, kiosks and printers
• Provide support to client identified VIPs
• Respond to management requests including installing new PC equipment, providing end-user desk side support and other related activities
• Perform/Install/Move/Add or Change (IMAC) activities
• Perform all assigned desk-side support activities
• Display outstanding technical and professional services skills at all times
• Meet established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
• Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
• Understand and follow all documented service operations policies and procedures
• Must be able to obtain and maintain a valid gaming license as determined by the State Gaming Agency for the position.
• May require additional customer-specific certifications or training as required
• Must-Haves Qualifications
Preferred:
• A+ certification is preferred
• Experience supporting Microsoft Technologies (Office 365, Desktop Windows 10, Server 2008, Server 2010, Active Directory, SCCM, MDM) or VMWARE server virtualization technologies preferred
• Understanding of ITIL IT support methodologies preferred - especially support for support of processes involving ticket creation/prioritization, documentation of problem resolutions and closing of tickets per SOP and leadership guidance
• Experience with BMC Footprints support ticket management system preferred
• Technical school certification preferred or equivalent of one (1) to three (3) years of relevant IT Help Desk or customer support experience
Company:
The five-time AAA Four Diamond rated Live! Casino & Hotel Maryland opened in 2012 and is one of the largest and most luxurious commercial casinos in the country. Founded in 2012, the company is headquartered in Hanover, USA, with a team of 1001-5000 employees. The company is currently Late Stage.