IT Support Technician
Longview, WA · On-site
$20 - $25/hr
Document incidents, requests, and resolutions within the ticketing system. * Escalate complex ... Technical training, vocational education, military training, or entry-level IT experience.
IT Support Technician
Longview, WA · On-site
$20 - $25/hr
Document incidents, requests, and resolutions within the ticketing system. * Escalate complex ... Technical training, vocational education, military training, or entry-level IT experience.
IT Support Technician
Florence, OR · On-site
$20 - $25/hr
Document incidents, requests, and resolutions within the ticketing system. * Escalate complex ... Technical training, vocational education, military training, or entry-level IT experience.
Quick apply
IT Support Technician
Florence, OR · On-site
$20 - $25/hr
Document incidents, requests, and resolutions within the ticketing system. * Escalate complex ... Technical training, vocational education, military training, or entry-level IT experience.
IT Support Technician
Bellingham, WA · On-site
$20 - $25/hr
Document incidents, requests, and resolutions within the ticketing system. * Escalate complex ... Technical training, vocational education, military training, or entry-level IT experience.
Quick apply
IT Support Technician
Bellingham, WA · On-site
$20 - $25/hr
Document incidents, requests, and resolutions within the ticketing system. * Escalate complex ... Technical training, vocational education, military training, or entry-level IT experience.
IT Support Technician
Bellingham, WA · On-site
$20 - $25/hr
Document incidents, requests, and resolutions within the ticketing system. * Escalate complex ... Technical training, vocational education, military training, or entry-level IT experience.
Quick apply
IT Support Technician
Bellingham, WA · On-site
$20 - $25/hr
Document incidents, requests, and resolutions within the ticketing system. * Escalate complex ... Technical training, vocational education, military training, or entry-level IT experience.
IT Support Technician
Longview, WA · On-site
$20 - $25/hr
Document incidents, requests, and resolutions within the ticketing system. * Escalate complex ... Technical training, vocational education, military training, or entry-level IT experience.
Quick apply
IT Support Technician
Longview, WA · On-site
$20 - $25/hr
Document incidents, requests, and resolutions within the ticketing system. * Escalate complex ... Technical training, vocational education, military training, or entry-level IT experience.
IT Support Technician
Bellingham, WA · On-site
$20 - $25/hr
Document incidents, requests, and resolutions within the ticketing system. * Escalate complex ... Technical training, vocational education, military training, or entry-level IT experience.
IT Support Technician
Bellingham, WA · On-site
$20 - $25/hr
Document incidents, requests, and resolutions within the ticketing system. * Escalate complex ... Technical training, vocational education, military training, or entry-level IT experience.
IT Support Technician
Vancouver, WA · On-site
$20 - $25/hr
Document incidents, requests, and resolutions within the ticketing system. * Escalate complex ... Technical training, vocational education, military training, or entry-level IT experience.
IT Support Technician
Vancouver, WA · On-site
$20 - $25/hr
Document incidents, requests, and resolutions within the ticketing system. * Escalate complex ... Technical training, vocational education, military training, or entry-level IT experience.
IT Support Technician
Burlington, WA · On-site
$20 - $25/hr
Document incidents, requests, and resolutions within the ticketing system. * Escalate complex ... Technical training, vocational education, military training, or entry-level IT experience.
IT Support Technician
Burlington, WA · On-site
$20 - $25/hr
Document incidents, requests, and resolutions within the ticketing system. * Escalate complex ... Technical training, vocational education, military training, or entry-level IT experience.
IT Support Technician
Ketchikan, AK · On-site
$20 - $25/hr
Document incidents, requests, and resolutions within the ticketing system. * Escalate complex ... Technical training, vocational education, military training, or entry-level IT experience.
IT Support Technician
Ketchikan, AK · On-site
$20 - $25/hr
Document incidents, requests, and resolutions within the ticketing system. * Escalate complex ... Technical training, vocational education, military training, or entry-level IT experience.
IT Support Technician
Cottage Grove, OR · On-site
$20 - $25/hr
Document incidents, requests, and resolutions within the ticketing system. * Escalate complex ... Technical training, vocational education, military training, or entry-level IT experience.
Quick apply
IT Support Technician
Cottage Grove, OR · On-site
$20 - $25/hr
Document incidents, requests, and resolutions within the ticketing system. * Escalate complex ... Technical training, vocational education, military training, or entry-level IT experience.
IT Support Technician
Longview, WA · On-site
$20 - $25/hr
Document incidents, requests, and resolutions within the ticketing system. * Escalate complex ... Technical training, vocational education, military training, or entry-level IT experience.
IT Support Technician
Longview, WA · On-site
$20 - $25/hr
Document incidents, requests, and resolutions within the ticketing system. * Escalate complex ... Technical training, vocational education, military training, or entry-level IT experience.
IT Support Technician
Florence, OR · On-site
$20 - $25/hr
Document incidents, requests, and resolutions within the ticketing system. * Escalate complex ... Technical training, vocational education, military training, or entry-level IT experience.
IT Support Technician
Florence, OR · On-site
$20 - $25/hr
Document incidents, requests, and resolutions within the ticketing system. * Escalate complex ... Technical training, vocational education, military training, or entry-level IT experience.
IT Support Technician
Eugene, OR · On-site
$20 - $25/hr
Document incidents, requests, and resolutions within the ticketing system. * Escalate complex ... Technical training, vocational education, military training, or entry-level IT experience.
IT Support Technician
Eugene, OR · On-site
$20 - $25/hr
Document incidents, requests, and resolutions within the ticketing system. * Escalate complex ... Technical training, vocational education, military training, or entry-level IT experience.
IT Support Technician
Cottage Grove, OR · On-site
$20 - $25/hr
Document incidents, requests, and resolutions within the ticketing system. * Escalate complex ... Technical training, vocational education, military training, or entry-level IT experience.
Quick apply
IT Support Technician
Cottage Grove, OR · On-site
$20 - $25/hr
Document incidents, requests, and resolutions within the ticketing system. * Escalate complex ... Technical training, vocational education, military training, or entry-level IT experience.
IT Support Technician
Vancouver, WA · On-site
$20 - $25/hr
Document incidents, requests, and resolutions within the ticketing system. * Escalate complex ... Technical training, vocational education, military training, or entry-level IT experience.
Quick apply
IT Support Technician
Vancouver, WA · On-site
$20 - $25/hr
Document incidents, requests, and resolutions within the ticketing system. * Escalate complex ... Technical training, vocational education, military training, or entry-level IT experience.
IT Support Technician
Eugene, OR · On-site
$20 - $25/hr
Document incidents, requests, and resolutions within the ticketing system. * Escalate complex ... Technical training, vocational education, military training, or entry-level IT experience.
IT Support Technician
Eugene, OR · On-site
$20 - $25/hr
Document incidents, requests, and resolutions within the ticketing system. * Escalate complex ... Technical training, vocational education, military training, or entry-level IT experience.
IT Support Technician
Bellingham, WA · On-site
$20 - $25/hr
Document incidents, requests, and resolutions within the ticketing system. * Escalate complex ... Technical training, vocational education, military training, or entry-level IT experience.
IT Support Technician
Bellingham, WA · On-site
$20 - $25/hr
Document incidents, requests, and resolutions within the ticketing system. * Escalate complex ... Technical training, vocational education, military training, or entry-level IT experience.
IT Support Technician
Eugene, OR · On-site
$20 - $25/hr
Document incidents, requests, and resolutions within the ticketing system. * Escalate complex ... Technical training, vocational education, military training, or entry-level IT experience.
Quick apply
IT Support Technician
Eugene, OR · On-site
$20 - $25/hr
Document incidents, requests, and resolutions within the ticketing system. * Escalate complex ... Technical training, vocational education, military training, or entry-level IT experience.
IT Support Technician
Ketchikan, AK · On-site
$20 - $25/hr
Document incidents, requests, and resolutions within the ticketing system. * Escalate complex ... Technical training, vocational education, military training, or entry-level IT experience.
Quick apply
IT Support Technician
Ketchikan, AK · On-site
$20 - $25/hr
Document incidents, requests, and resolutions within the ticketing system. * Escalate complex ... Technical training, vocational education, military training, or entry-level IT experience.
IT Support Technician
Cottage Grove, OR · On-site
$20 - $25/hr
Document incidents, requests, and resolutions within the ticketing system. * Escalate complex ... Technical training, vocational education, military training, or entry-level IT experience.
IT Support Technician
Cottage Grove, OR · On-site
$20 - $25/hr
Document incidents, requests, and resolutions within the ticketing system. * Escalate complex ... Technical training, vocational education, military training, or entry-level IT experience.
Entry Level Ticketing Systems information
See salary details
$12.26 - $13.11
1% of jobs
$13.11 - $13.96
3% of jobs
$13.96 - $14.82
6% of jobs
$14.82 - $15.67
12% of jobs
$15.88 is the 25th percentile. Wages below this are outliers.
$15.67 - $16.52
11% of jobs
The median wage is $17.32 / hr.
$16.52 - $17.37
18% of jobs
$17.37 - $18.23
14% of jobs
$18.80 is the 75th percentile. Wages above this are outliers.
$18.23 - $19.08
15% of jobs
$19.08 - $19.93
10% of jobs
$19.93 - $20.78
7% of jobs
$20.78 - $21.63
3% of jobs
$12
$17
$21
How much do entry level ticketing systems jobs pay per hour?
As of Aug 22, 2026, the average hourly pay for entry level ticketing systems in the United States is $17.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.99 per hour, depending on experience, location, and employer.
What is an entry level ticketing systems job?
Entry level ticketing systems jobs involve assisting with the management and resolution of customer support requests using specialized software known as ticketing systems. In these roles, employees typically handle incoming tickets, categorize and prioritize issues, communicate with customers, and escalate problems to higher-level support when necessary. These positions are ideal for individuals starting their careers in IT support, customer service, or help desk operations, and require good communication skills, attention to detail, and basic technical knowledge.
What are the key skills and qualifications needed to thrive as an entry level ticketing systems specialist, and why are they important?
To thrive as an Entry Level Ticketing Systems Specialist, you need basic computer literacy, attention to detail, and a high school diploma or equivalent. Familiarity with ticketing platforms such as Zendesk, Freshdesk, or ServiceNow, along with basic troubleshooting and data entry skills, is often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in assisting users and resolving issues efficiently. These skills and qualities are essential for ensuring timely support, accurate record-keeping, and positive customer experiences.
What are some common challenges faced by entry level professionals working with ticketing systems, and how can they effectively address them?
Entry-level professionals in ticketing systems often encounter challenges such as learning the intricacies of the software, managing a high volume of requests, and prioritizing tickets efficiently. To overcome these, it’s important to become familiar with the ticketing platform through hands-on practice and available training resources. Developing strong organizational skills and clear communication with both team members and customers helps ensure tickets are resolved accurately and promptly. Seeking guidance from experienced colleagues and proactively asking questions can also accelerate your learning curve and performance.
What is the difference between Entry Level Ticketing Systems vs Customer Service Representatives?
| Aspect | Entry Level Ticketing Systems | Customer Service Representatives |
|---|---|---|
| Credentials | Basic technical knowledge, sometimes certifications in ticketing software | High school diploma, excellent communication skills |
| Work Environment | Support centers, IT departments, online ticketing platforms | Call centers, retail, service industries |
| Industry Usage | IT, tech support, event management | Retail, hospitality, telecommunications |
| Job Focus | Managing and resolving technical support tickets | Assisting customers, resolving inquiries |
Entry Level Ticketing Systems roles focus on managing technical support tickets within IT or event industries, requiring basic technical skills. Customer Service Representatives handle customer inquiries across various industries, emphasizing communication skills. While both roles involve assisting users, Ticketing Systems roles are more technical, whereas Customer Service roles are more customer-facing.
What cities are hiring for Entry Level Ticketing Systems jobs?
Cities with the most Entry Level Ticketing Systems job openings:
What are the most commonly searched types of Ticketing Systems jobs?
The most popular types of Ticketing Systems jobs are:
What states have the most Entry Level Ticketing Systems jobs?
States with the most job openings for Entry Level Ticketing Systems jobs include:
Job description
Position Overview
MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users, workstations, printers, peripherals, and common IT systems across hospital and clinic locations.
This is an excellent opportunity for individuals beginning their IT careers. Candidates with formal technical training, vocational education, military experience, or certifications such as CompTIA A+ are encouraged to apply. Professional experience may be substituted with relevant training and demonstrated technical aptitude.
The ideal candidate is customer-focused, dependable, eager to learn, and comfortable working directly with healthcare staff in a fast-paced environment.
Key Responsibilities
MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users, workstations, printers, peripherals, and common IT systems across hospital and clinic locations.
This is an excellent opportunity for individuals beginning their IT careers. Candidates with formal technical training, vocational education, military experience, or certifications such as CompTIA A+ are encouraged to apply. Professional experience may be substituted with relevant training and demonstrated technical aptitude.
The ideal candidate is customer-focused, dependable, eager to learn, and comfortable working directly with healthcare staff in a fast-paced environment.
Key Responsibilities
- Provide onsite technical support for hospital and clinic personnel.
- Troubleshoot and resolve issues related to:
- Windows desktop and laptop systems
- Microsoft Office applications
- Printers and multifunction devices
- Mobile devices and peripherals
- Basic network connectivity
- Install, configure, and deploy computer hardware and software.
- Support workstation moves, adds, and changes.
- Assist with user account support, password resets, and access-related requests.
- Document incidents, requests, and resolutions within the ticketing system.
- Escalate complex issues to senior technical teams when appropriate.
- Support IT equipment inventory and asset management activities.
- Maintain a professional and customer-focused presence in patient care and administrative environments.
- Travel to satellite healthcare facilities as needed to provide onsite support.
- High school diploma or equivalent.
- Technical training, vocational education, military training, or entry-level IT experience.
- Working knowledge of:
- Windows 10 and Windows 11
- Microsoft Office applications
- Computer hardware and peripherals
- Basic networking concepts
- Strong customer service and communication skills.
- Ability to follow documented procedures and troubleshooting processes.
- Valid driver's license and reliable transportation for travel between facilities.
- CompTIA A+ certification or equivalent knowledge.
- Prior help desk, desktop support, field technician, or customer service experience.
- Experience supporting healthcare environments is a plus.
- Familiarity with Active Directory and Microsoft 365 environments.
- Exposure to ticketing systems such as ServiceNow, Jira, Zendesk, or similar.
About MetroSys
Sourced by ZipRecruiter
Company size
1 - 10 Employees
Headquarters location
West Covina, CA, US
Year founded
2006