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Entry Level Ticketing Systems Jobs (NOW HIRING)

Sabert

IT Systems Administrator I

Sayreville, NJ · On-site

... ticketing systems). * Scripting/automation basics and a willingness to learn new tools and ... Bachelor's preferred but not required for entry level. Certifications (preferred): CompTIA A+ or ...

MetroSys

IT Support Technician

Vancouver, WA · On-site

$20 - $25/hr

Document incidents, requests, and resolutions within the ticketing system. * Escalate complex ... Technical training, vocational education, military training, or entry-level IT experience.

MetroSys

IT Support Technician

Burlington, WA · On-site

$20 - $25/hr

Document incidents, requests, and resolutions within the ticketing system. * Escalate complex ... Technical training, vocational education, military training, or entry-level IT experience.

MetroSys

IT Support Technician

Bellingham, WA · On-site

$20 - $25/hr

Document incidents, requests, and resolutions within the ticketing system. * Escalate complex ... Technical training, vocational education, military training, or entry-level IT experience.

MetroSys

IT Support Technician

Florence, OR · On-site

$20 - $25/hr

Document incidents, requests, and resolutions within the ticketing system. * Escalate complex ... Technical training, vocational education, military training, or entry-level IT experience.

MetroSys

IT Support Technician

Eugene, OR · On-site

$20 - $25/hr

Document incidents, requests, and resolutions within the ticketing system. * Escalate complex ... Technical training, vocational education, military training, or entry-level IT experience.

MetroSys

IT Support Technician

Cottage Grove, OR · On-site

$20 - $25/hr

Document incidents, requests, and resolutions within the ticketing system. * Escalate complex ... Technical training, vocational education, military training, or entry-level IT experience.

MetroSys

IT Support Technician

Longview, WA · On-site

$20 - $25/hr

Document incidents, requests, and resolutions within the ticketing system. * Escalate complex ... Technical training, vocational education, military training, or entry-level IT experience.

MetroSys, Inc.

IT Support Technician

Cottage Grove, OR · On-site

$22 - $30/hr

... ticketing system. • Escalate complex issues to senior technical teams when appropriate. • ... training, or entry-level IT experience. • Working knowledge of: Windows 10 and Windows 11 ...

MetroSys

IT Support Technician

Longview, WA · On-site

$20 - $25/hr

Document incidents, requests, and resolutions within the ticketing system. * Escalate complex ... Technical training, vocational education, military training, or entry-level IT experience.

MetroSys

IT Support Technician

Eugene, OR · On-site

$20 - $25/hr

Document incidents, requests, and resolutions within the ticketing system. * Escalate complex ... Technical training, vocational education, military training, or entry-level IT experience.

MetroSys

IT Support Technician

Burlington, WA · On-site

$20 - $25/hr

Document incidents, requests, and resolutions within the ticketing system. * Escalate complex ... Technical training, vocational education, military training, or entry-level IT experience.

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Entry Level Ticketing Systems information

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How much do entry level ticketing systems jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for entry level ticketing systems in the United States is $17.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.99 per hour, depending on experience, location, and employer.

Who pays $30 an hour without a degree?

Entry-level ticketing systems roles, such as ticketing agents or support staff, can pay around $30 an hour without requiring a degree, especially with relevant technical skills or certifications. These positions often involve working with ticketing software, customer service, and problem-solving in environments like transportation, events, or IT support.

What jobs pay $700 a day?

Entry-level ticketing systems roles typically do not pay $700 a day; such high daily rates are more common in specialized or freelance positions like IT consultants, project managers, or technical contractors with in-demand skills. These roles often require experience, certifications, or working on short-term contracts to achieve higher daily earnings.

What are some common challenges faced by entry-level professionals working with ticketing systems, and how can they effectively address them?

Entry-level professionals in ticketing systems often encounter challenges such as learning the intricacies of the software, managing a high volume of requests, and prioritizing tickets efficiently. To overcome these, it’s important to become familiar with the ticketing platform through hands-on practice and available training resources. Developing strong organizational skills and clear communication with both team members and customers helps ensure tickets are resolved accurately and promptly. Seeking guidance from experienced colleagues and proactively asking questions can also accelerate your learning curve and performance.

What is the difference between Entry Level Ticketing Systems vs Customer Service Representatives?

AspectEntry Level Ticketing SystemsCustomer Service Representatives
CredentialsBasic technical knowledge, sometimes certifications in ticketing softwareHigh school diploma, excellent communication skills
Work EnvironmentSupport centers, IT departments, online ticketing platformsCall centers, retail, service industries
Industry UsageIT, tech support, event managementRetail, hospitality, telecommunications
Job FocusManaging and resolving technical support ticketsAssisting customers, resolving inquiries

Entry Level Ticketing Systems roles focus on managing technical support tickets within IT or event industries, requiring basic technical skills. Customer Service Representatives handle customer inquiries across various industries, emphasizing communication skills. While both roles involve assisting users, Ticketing Systems roles are more technical, whereas Customer Service roles are more customer-facing.

What jobs pay 4000 a week without a degree?

Entry-level ticketing systems roles typically do not pay $4,000 per week without significant experience or specialized skills. High-paying jobs in this field usually require technical certifications, extensive training, or experience in related areas such as IT support, network administration, or software management, which can sometimes reach that income level with overtime or bonuses.

What are the key skills and qualifications needed to thrive as an Entry Level Ticketing Systems Specialist, and why are they important?

To thrive as an Entry Level Ticketing Systems Specialist, you need basic computer literacy, attention to detail, and a high school diploma or equivalent. Familiarity with ticketing platforms such as Zendesk, Freshdesk, or ServiceNow, along with basic troubleshooting and data entry skills, is often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in assisting users and resolving issues efficiently. These skills and qualities are essential for ensuring timely support, accurate record-keeping, and positive customer experiences.

What are entry level ticketing systems jobs?

Entry level ticketing systems jobs involve assisting with the management and resolution of customer support requests using specialized software known as ticketing systems. In these roles, employees typically handle incoming tickets, categorize and prioritize issues, communicate with customers, and escalate problems to higher-level support when necessary. These positions are ideal for individuals starting their careers in IT support, customer service, or help desk operations, and require good communication skills, attention to detail, and basic technical knowledge.

What is the easiest job to get into with no experience?

Entry level ticketing systems roles often require minimal experience and focus on customer service, basic computer skills, and familiarity with ticketing software. These positions typically involve on-the-job training and may be suitable for those new to the industry or with limited work history.
What cities are hiring for Entry Level Ticketing Systems jobs? Cities with the most Entry Level Ticketing Systems job openings:
What are the most commonly searched types of Ticketing Systems jobs? The most popular types of Ticketing Systems jobs are:
What states have the most Entry Level Ticketing Systems jobs? States with the most job openings for Entry Level Ticketing Systems jobs include:
Entry Level Ticketing Systems jobs near you
IT Systems Administrator I

IT Systems Administrator I

Sabert Corporation

Sayreville, NJ • On-site

Full-time

Posted 4 days ago

Sabert rating

7.0

Company rating: 7.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

64th of 113 rated packaging manufacturers

Job description

Description
Supports the stability, security, and performance of core on-prem and cloud systems by executing standard operating procedures for monitoring, patching, backups, account administration, and incident response. Resolves common issues independently, documents change and fixes, and escalates complex problems to senior administrators. Partners with the team to keep knowledge articles current and to follow change, security, and documentation standards.
Essential Duties and Responsibilities
  • Install, configure, and maintain routine systems hardware and software following approved procedures and checklists.
  • Monitor system health (alerts, capacity, logs), perform basic troubleshooting, and remediate common issues; escalate per runbooks when needed.
  • Execute patching, updates, and backups on a defined cadence; validate success and remediate failures under guidance.
  • Perform account administration and access management (e.g., Active Directory groups, basic Microsoft 365 tasks) in line with security standards.
  • Provide Tier-1 network support for routine connectivity issues (DNS/DHCP lookups, basic Wi-Fi checks) before escalation.
  • Maintain accurate documentation (KB articles, SOPs, diagrams) and clear ticket notes to ensure traceability and knowledge reuse.
  • Support endpoint and server maintenance activities (antivirus updates, basic peripheral/server tasks) as directed.
  • Assist with virtualization and backup tasks (e.g., VM snapshots, restore tests, backup job status) under senior oversight.
  • Participate in routine changes and deployments (software rollouts, scheduled updates) and in DR/restore tests as assigned.
  • Contribute to continuous improvement by identifying documentation gaps, proposing simple scripting/automation for repetitive tasks, and sharing lessons learned.
  • Provide off-hours support on a rotation or as scheduled for maintenance windows and incident
    response.

Required Knowledge, Skills, and Abilties
  • Foundational system administration: Windows Server basics, file/print services, Active Directory concepts, DNS/DHCP, Microsoft 365 fundamentals.
  • Network fundamentals and troubleshooting basics; follows runbooks and standard procedures.
  • Backup/patching concepts and routine execution; strong attention to detail in verification and documentation.
  • Familiarity with virtualization and common admin toolsets (hypervisor consoles, event/log viewers, ticketing systems).
  • Scripting/automation basics and a willingness to learn new tools and technologies.
  • Clear written and verbal communication; customer service mindset; collaborates well and knows when to escalate.
  • Documentation discipline: keeps SOPs/KBs current and tickets complete and auditable.

Other
  • Work in accordance with all company policies and procedures regarding employment, safety, quality, product safety and legality, security, and regulatory compliance as applicable.

Qualifications
  • Associate degree (or equivalent experience) in IT/Computer Science; Bachelor's preferred but not required for entry level. Certifications (preferred): CompTIA A+ or Network+; exposure to Windows Server/Active Directory, virtualization, and backup platforms is advantageous.
  • Typically; 0-2 years in systems administration or closely related IT operations/support (internships/co-ops count)

What Sabert employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Sabert logo

About Sabert

Sourced by ZipRecruiter

Industry

Plastics packaging film and sheet (including laminated) manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Sayreville, NJ, US

Year founded

1983

Social media

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