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Entry Level Ticketing Systems Jobs (NOW HIRING)

Anduril Industries

Deployment Systems Technician

Waltham, MA · On-site

$19.50 - $26/hr

... ticketing systems. • Relevant technical certifications (e.g., CompTIA Server+, CCNA entry-level). Company : Anduril Industries is a defense technology company that specializes in developing ...

Essintial Enterprise Solutions

Cable Technician

Toledo, OH · On-site

$27 - $30/hr

Experience with ticketing systems * Basic understanding of switches, access points, and network equipment. * Certifications such as CompTIA A+, Network+, or entry-level cabling certificates. Required ...

Essintial Enterprise Solutions

Cable Technician

Albany, NY · On-site

$27 - $30/hr

Experience with ticketing systems * Basic understanding of switches, access points, and network equipment. * Certifications such as CompTIA A+, Network+, or entry-level cabling certificates. Required ...

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How much do entry level ticketing systems jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for entry level ticketing systems in the United States is $17.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.99 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry-level professionals working with ticketing systems, and how can they effectively address them?

Entry-level professionals in ticketing systems often encounter challenges such as learning the intricacies of the software, managing a high volume of requests, and prioritizing tickets efficiently. To overcome these, it’s important to become familiar with the ticketing platform through hands-on practice and available training resources. Developing strong organizational skills and clear communication with both team members and customers helps ensure tickets are resolved accurately and promptly. Seeking guidance from experienced colleagues and proactively asking questions can also accelerate your learning curve and performance.

What is the difference between Entry Level Ticketing Systems vs Customer Service Representatives?

AspectEntry Level Ticketing SystemsCustomer Service Representatives
CredentialsBasic technical knowledge, sometimes certifications in ticketing softwareHigh school diploma, excellent communication skills
Work EnvironmentSupport centers, IT departments, online ticketing platformsCall centers, retail, service industries
Industry UsageIT, tech support, event managementRetail, hospitality, telecommunications
Job FocusManaging and resolving technical support ticketsAssisting customers, resolving inquiries

Entry Level Ticketing Systems roles focus on managing technical support tickets within IT or event industries, requiring basic technical skills. Customer Service Representatives handle customer inquiries across various industries, emphasizing communication skills. While both roles involve assisting users, Ticketing Systems roles are more technical, whereas Customer Service roles are more customer-facing.

What are the key skills and qualifications needed to thrive as an Entry Level Ticketing Systems Specialist, and why are they important?

To thrive as an Entry Level Ticketing Systems Specialist, you need basic computer literacy, attention to detail, and a high school diploma or equivalent. Familiarity with ticketing platforms such as Zendesk, Freshdesk, or ServiceNow, along with basic troubleshooting and data entry skills, is often required. Strong communication, problem-solving abilities, and a customer-focused attitude help you excel in assisting users and resolving issues efficiently. These skills and qualities are essential for ensuring timely support, accurate record-keeping, and positive customer experiences.

What are entry level ticketing systems jobs?

Entry level ticketing systems jobs involve assisting with the management and resolution of customer support requests using specialized software known as ticketing systems. In these roles, employees typically handle incoming tickets, categorize and prioritize issues, communicate with customers, and escalate problems to higher-level support when necessary. These positions are ideal for individuals starting their careers in IT support, customer service, or help desk operations, and require good communication skills, attention to detail, and basic technical knowledge.
What cities are hiring for Entry Level Ticketing Systems jobs? Cities with the most Entry Level Ticketing Systems job openings:
What are the most commonly searched types of Ticketing Systems jobs? The most popular types of Ticketing Systems jobs are:
What states have the most Entry Level Ticketing Systems jobs? States with the most job openings for Entry Level Ticketing Systems jobs include:
Entry Level Ticketing Systems jobs near you
Deployment Systems Technician

Deployment Systems Technician

Anduril Industries

Waltham, MA • On-site

$19.50 - $26/hr

Full-time

Posted 3 hours ago

Anduril rating

9.4

Company rating: 9.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Job Summary:
Anduril Industries is a defense technology company committed to transforming U.S. and allied military capabilities with advanced technology. The Deployment Systems Technician is responsible for preparing, configuring, testing, and maintaining deployment environments to ensure successful end-to-end system functionality, working cross-functionally with engineering, TechOps, and logistics teams.
Responsibilities:
• Configure and bring servers online to support deployment environments.
• Perform full end-to-end (E2E) system checkout for deployments, including complete systems and individual components.
• Conduct system administrator–level updates, including BIOS configuration changes (e.g., enabling/disabling Wi-Fi).
• Test infrastructure components such as power and fiber connectivity to ensure deployment readiness.
• Perform server check-in, reimaging, configuration, and validation.
• Manage software upgrades and downgrades on servers as required for deployments.
Qualifications:
Required:
• 2 years of hands-on IT experience, relevant internships, or completion of an IT-related technical program/certification (e.g., CompTIA A+, Network+, IT Fundamentals).
• Basic understanding of computer hardware components (e.g., CPUs, RAM, storage, motherboards) and operating systems (e.g., Windows, basic command-line navigation).
• Familiarity with fundamental networking concepts (e.g., TCP/IP, Ethernet cables, basic connectivity troubleshooting).
• Strong problem-solving skills and a keen attention to detail.
• Eagerness to learn new technologies and processes in a fast-paced, collaborative environment.
• Ability to lift and move up to 50 lbs (e.g., server equipment) as needed for installation and configuration.
• Ability to carry 50 pounds for short periods of time.
• Eligible to obtain and maintain an active U.S. Secret security clearance.
Preferred:
• Exposure to or experience with Linux operating systems (e.g., command line interface, basic administration).
• Familiarity with server hardware, rack-and-stack procedures, and various cabling types.
• Exposure to scripting languages (e.g., Python, Bash) for automation.
• Experience with inventory management or ticketing systems.
• Relevant technical certifications (e.g., CompTIA Server+, CCNA entry-level).
Company:
Anduril Industries is a defense technology company that specializes in developing advanced autonomous systems to enhance national security. Founded in 2017, the company is headquartered in Costa Mesa, USA, with a team of 1001-5000 employees. The company is currently Late Stage.
Anduril Industries logo

About Anduril Industries

Sourced by ZipRecruiter

Anduril Industries is a trailblazer in the technology industry based in Costa Mesa, CA, US. Founded in 2017 by Palmer Luckey, the creator of Oculus VR, the company focuses on developing innovative technology to equip and empower those in the defense sector. Its primary products include cutting-edge autonomous systems and AI software that assist in combating threats to national and global security. The mission of Anduril Industries is to integrate technology and defense by building transformative, scalable solutions that ensure a safer world.

Industry

Guided missile and space vehicle manufacturing

Company size

501 - 1,000 Employees

Headquarters location

Costa Mesa, CA, US

Year founded

2017

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