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Entry Level Technical Support Jobs in Arizona (NOW HIRING)

Iron Sky Recruiting

Entry Level: Ironworker

Tucson, AZ

$22 - $28.75/hr

... support structural and fabrication operations. This role is designed for individuals with ... Positive attitude and willingness to learn Technical Skills & Qualifications * Entry-level ...

HUB

CRM Support Technician

Phoenix, AZ · Hybrid

$31/hr

The CRM Support Technician will provide first-level technical support for our Microsoft Dynamics 365 Sales platform and related Power Platform tools. In this entry-level role, you will assist users ...

Wickenburg, Town of (AZ)

IT Technician

Wickenburg, AZ

$26.81 - $31.17/hr

DISTINGUISHING CHARACTERISTICS This is an entry level professional classification in the ... Deliver vital technical support and assistance to employees, addressing technology-related problems ...

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Entry Level Technical Support information

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$14

$22

$45

How much do entry level technical support jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for entry level technical support in Arizona is $22.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $25.53 per hour, depending on experience, location, and employer.

What are some common challenges faced by Entry Level Technical Support professionals, and how can they be overcome?

Entry Level Technical Support professionals often encounter challenges such as handling a high volume of support tickets, dealing with frustrated customers, and troubleshooting unfamiliar technical issues. To overcome these challenges, it's important to develop strong communication skills, remain patient and empathetic, and seek guidance from team members or knowledge bases when encountering new problems. Many organizations also provide training and mentorship to help new hires build confidence and technical expertise, making it easier to handle complex or high-pressure situations over time.

What are the key skills and qualifications needed to thrive as an Entry Level Technical Support professional, and why are they important?

To thrive as an Entry Level Technical Support professional, you need a basic understanding of computer systems, troubleshooting techniques, and a relevant associate’s degree or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and common operating systems (like Windows and macOS) is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills and qualities are crucial for providing timely, accurate support and ensuring user satisfaction in a technical environment.

What is an Entry Level Technical Support job?

An Entry Level Technical Support job involves assisting customers or end-users with troubleshooting and resolving technical issues related to products, software, or hardware. Individuals in this role typically respond to support tickets, phone calls, or emails to help users solve basic technical problems. They may also document issues, escalate complex problems to higher-level support, and provide guidance on using technology effectively. This position is ideal for those starting their careers in IT or customer service and often serves as a stepping stone to more advanced technical roles.
What are the most commonly searched types of Technical Support jobs in Arizona? The most popular types of Technical Support jobs in Arizona are:
What are popular job titles related to Entry Level Technical Support jobs in Arizona? For Entry Level Technical Support jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Entry Level Technical Support jobs in Arizona look for? The top searched job categories for Entry Level Technical Support jobs in Arizona are:
What cities in Arizona are hiring for Entry Level Technical Support jobs? Cities in Arizona with the most Entry Level Technical Support job openings:
Entry Level Technical Support jobs near you

IT Help Desk Intern

Edupoint Educational Systems LLC

Mesa, AZ • On-site

$15 - $20/hr

Full-time, Internship

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Paid internship
HOURS: Eight hour shift M-F within 6:00 am to 11:00 pm MST operating hours. 8a-5p
JOB PURPOSE:
The Information Technology (IT) Help Desk Intern provides hands on support for Edupoint's technology equipment and office workspaces. This role is responsible to assist the IT team with computer deployments, workstation setup, equipment inventory, hardware maintenance, and basic troubleshooting in accordance with its needs and priorities.
JOB SUMMARY:
The IT Help Desk Intern is responsible for preparing and deploying computer equipment, assembling workstations, maintaining inventory records, supporting office technology, and assisting staff with basic hardware and software issues. This position works closely with senior IT staff who hold the responsibility for managing servers, networks, or production systems.
JOB DUTIES:
  • Assemble and deploy staff workstations, including monitors, docking stations, keyboards, and other peripherals
  • Install and move standing desks, office technology equipment, and computer hardware as needed
  • Set up, organize, and manage cabling and wiring for workstations and conference rooms
  • Receive, inventory, label, and track IT equipment and assets
  • Prepare computers for deployment, including operating system updates, software installation, and basic configuration
  • Perform basic hardware diagnostics and troubleshooting under the guidance of senior IT staff
  • Replace or upgrade hardware components such as memory, hard drives, monitors, keyboards, mice, and docking stations
  • Assist with conference room technology setup and testing
  • Coordinate equipment moves for office relocations and staff onboarding/offboarding
  • Assist with maintaining accurate records of hardware inventory and equipment assignments
  • Assist staff with basic technology questions and hardware-related issues
  • Follow established IT procedures and documentation standards
  • Other duties as assigned

JOB REQUIREMENTS-KNOWLEDGE/SKILLS/ABILITIES:
*Knowledge:
  • Basic understanding of computer hardware and peripherals
  • Familiarity with Windows operating systems
  • Understanding of common office productivity software
  • Basic networking concepts
  • General knowledge of computer setup and maintenance

*Skills:
  • Strong customer service and communication skills
  • Ability to follow technical instructions and procedures
  • Basic troubleshooting and problem-solving skills
  • Organization and attention to detail
  • Ability to prioritize tasks and manage multiple assignments

*Abilities:
  • Ability to lift and move computer equipment up to 50 pounds
  • Ability to work independently and as part of a team
  • Ability to learn new technologies quickly
  • Ability to provide professional support to employees at all levels
  • Strong organizational and time-management skills

EDUCATION AND/OR EXPERIENCE:
  • Courses in and/or an Associates Degree in Computer Science, or 1 year of experience; or equivalent combination of experience and education

CERTIFICATES, LICENSES, REGISTRATIONS:
  • CompTIA A+ preferred but not required
  • Other entry-level technical certifications are a plus

BENEFITS:
In addition to paying competitive salaries, we offer a comprehensive, customizable benefits package, including (but not limited to):
  • Medical Insurance w/Prescription Drug Coverage
  • Dental Insurance Vision Insurance
  • Generous Paid Time Off & Holidays
  • Long Term Disability Insurance Life & Accidental Death & Dismemberment
  • Paid Maternity & Paternity Leave
  • Bereavement Leave
  • Professional Development Opportunities
  • Onsite Flu Shots for Staff & Immediate Family
  • Stocked Kitchen w/Healthy Snacks & Drinks
  • TRP Carpool Program
  • Employee Assistance Program
  • Opportunities for Community Involvement
  • Employer and Employee Contributed Health FSA
  • Employee Contributed Dependent Care FSA
  • 401K Plan w/Company Matching & Immediate Vesting
  • Short Term Disability Insurance
  • Health & Wellness Program
  • Company Sponsored Fitness Challenge
  • Pet Insurance
  • Free Parking

TYPICAL PHYSICAL DEMANDS AND WORK ENVIRONMENT:
Work may require sitting for long periods of time; also stopping, bending and stretching for files and supplies, occasionally lifting files, objects or paper weighing up to 50 pounds. Requires manual dexterity sufficient to operate a keyboard, telephone, copier and other office equipment as necessary. Hearing must be in the normal range for telephone and video conferencing contacts. Visual acuity necessary to work extended hours on computer screens. Ability to work in an environment with moderate noise and which can be fast paced and project intensive. Travel in the performance of duties may be required.
Edupoint Educational Systems is an Equal Employment Opportunity Employer. Edupoint provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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