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Technical Support Coordinator Jobs in Arizona (NOW HIRING)

Heights Church

Systems Support Coordinator

Prescott, AZ · On-site

Systems Support Coordinator Position Summary The Systems Support Coordinator (SSC) serves as a key ... Coordinate with outside vendors and platform support teams when issues require additional technical ...

Heights Church

Systems Support Coordinator

Prescott, AZ · On-site

Systems Support Coordinator Position Summary The Systems Support Coordinator (SSC) serves as a key ... Coordinate with outside vendors and platform support teams when issues require additional technical ...

HME

Technical Support Supervisor

Phoenix, AZ · On-site +1

$72K - $86K/yr

TSR Staff Supervision and Coordination * Develops and implements procedures to maintain high quality, efficient operations for the Technical support staff. * Reviews daily service status reports to ...

RevSpring, Inc.

Technical Support Analyst

Phoenix, AZ · On-site

Technical Support Analyst Job Summary: The Account Specialist is an integral member of the Client ... and coordinating with cross-functional teams to meet customer needs and priorities. RevSpring ...

RevSpring Inc

Technical Support Analyst

Phoenix, AZ · On-site

Technical Support Analyst Job Summary: The Account Specialist is an integral member of the Client ... and coordinating with cross-functional teams to meet customer needs and priorities. RevSpring ...

RXinsider LTD.

Technical Support Analyst

Phoenix, AZ · On-site

$55 - $75/hr

Technical Support Analyst The Account Specialist is an integral member of the Client Services team ... and coordinating with cross-functional teams to meet customer needs and priorities. RevSpring ...

LifeTree Inc.

Be Seen First

Client Support Coordinator

Scottsdale, AZ · On-site

$24 - $25/hr

... savvy Client Support Coordinator to help manage and troubleshoot provider-related data and ... Troubleshoot and resolve basic technical issues related to EVV software * Train and assist new ...

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How much do technical support coordinator jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for technical support coordinator in Arizona is $22.28, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $27.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support coordinator?

To thrive as a Technical Support Coordinator, you need strong troubleshooting abilities, a solid understanding of IT systems, and typically a degree in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or ITIL are often required. Excellent communication, patience, and multitasking skills help in effectively assisting users and coordinating support teams. These competencies are crucial to ensure timely problem resolution, high user satisfaction, and efficient support operations.

What are some common challenges faced by technical support coordinators, and how can they be managed effectively?

Technical Support Coordinators often face the challenge of juggling multiple priorities, such as managing support tickets, coordinating with technical teams, and ensuring timely responses to customer inquiries. Balancing urgent requests with ongoing projects requires strong organizational skills and effective communication. Proactive time management, utilizing help desk software, and maintaining clear documentation can help manage these challenges. Additionally, building strong relationships with both customers and internal teams fosters smoother collaboration and faster issue resolution.

What is the difference between Technical Support Coordinator vs Technical Support Specialist?

AspectTechnical Support CoordinatorTechnical Support Specialist
CredentialsTypically requires an associate's or bachelor's degree in IT or related fieldSimilar educational requirements, often with certifications like CompTIA A+ or Network+
Work EnvironmentOffice and remote support, coordinating support activitiesCustomer-facing support, troubleshooting technical issues
Employer & Industry UsageUsed in IT departments across various industriesCommon in tech companies, service providers, and IT support firms
Search & Comparison IntentOften compared for coordination and administrative roles in supportCompared for direct technical troubleshooting roles

The main difference is that a Technical Support Coordinator focuses on organizing and managing support processes, while a Technical Support Specialist primarily handles direct technical troubleshooting. Both roles require similar credentials and work environments, but their core responsibilities differ in scope and focus.

What does a technical support coordinator do?

A technical support coordinator manages and oversees technical support teams, ensuring customer issues are resolved efficiently. They coordinate troubleshooting, communicate with clients, and may use tools like ticketing systems or remote support software to facilitate service delivery.

What are the most commonly searched types of Technical Support jobs in Arizona?

The most popular types of Technical Support jobs in Arizona are:

What cities in Arizona are hiring for Technical Support Coordinator jobs?

Cities in Arizona with the most Technical Support Coordinator job openings:

Technical Support Coordinator jobs near you

Technical Support and Facilities Coordinator (Part-time)

Global University Systems (GUS)

Goodyear, AZ • On-site

Part-time

Re-posted 18 days ago

Job description

Role type: Part-time, non-exempt
Location: Goodyear, Arizona
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter and more sustainable future for all. Our institutions offer the broadest range of industry-relevant skills through inclusive, accessible and digital-first learning. We offer a choice of career-enhancing certificates, degrees and post-graduate level qualifications, equipping our thriving multi-national community of students for lifelong success. Our world-leading network and state-of-the-art institutions power the upskilling of our students worldwide.
GUS Education Arizona is a proud part of GUS. In collaboration with US partners, we are committed to delivering transformational educational opportunities in the USA.
Summary of role:
The Technical Support and Facilities Coordinator is a member of the AUA IT and Facilities Team, responsible for maintaining high availability of network resources, computer workstations, and a safe, welcoming campus environment for staff, students, and faculty. The incumbent provides direct Tier 1 support for hardware and software, manages the Help Desk ticketing environment, and coordinates daily facility operations, including routine maintenance, space planning, and vendor oversight. This dual-focus role ensures that both technical resources and physical campus spaces are fully optimized to support staff performance and student success.
Technical Support:
  • Frontline customer support focused on resolving technical issues end-users encounter efficiently and in a timely manner.
  • Configure and maintain the campus computing infrastructure including computers, peripherals, printers, software, and computer imaging.
  • Diagnose and repair problems efficiently and in a timely manner.
  • Assure software and cable management meet company standards.
  • Ensure the integrity of the network is maintained by ensuring physical and electronic hardware and software security is maintained.
  • Install all software on campus computers and ensure software licenses are valid.
  • Maintain an inventory of hardware and software for insurance purposes as well as Head Office use.
  • Set up new computer hardware and assist the departments in decisions based on the needs of the campus.
  • Assign printer access and manage the queue set-up.
  • Provide guidance for new staff, faculty, and students on the campus on network-related issues.
  • Monitor the helpdesk systems; accept, troubleshoot, and resolve tickets.
  • Liaise with other departments as necessary to provide technical and administrative support to students and staff members.
  • Manage the maintenance of the internal computer equipment.

Facilities:
  • Oversee the day-to-day maintenance, cleanliness, and overall upkeep of campus classrooms, offices, and common areas, ensuring a safe and welcoming environment.
  • Conduct routine inspections of campus premises, identify deficiencies, and coordinate timely repairs.
  • Coordinate and supervise external vendors and contractors for building services such as HVAC, electrical, plumbing, janitorial, and general maintenance.
  • Manage facilities-related work orders and tickets through to resolution.
  • Administer building access control, security systems, keys, and access cards.
  • Ensure campus compliance with health, safety, fire, and applicable regulatory standards, and support emergency preparedness and response procedures.
  • Support the setup of classrooms, meeting rooms, and campus events, including furniture arrangement and audio-visual equipment.
  • Liaise with building management/landlord on shared services, repairs, and facility issues.
  • Maintain an inventory of facilities supplies, equipment, and assets, and reorder as needed.
  • Assist with space planning, office moves, and reconfigurations to meet campus needs.
  • Other duties as assigned.

Position Requirements
  • Post-secondary education in computers/LAN Administration.
  • 1-2 years of working experience in a similar environment.
  • Working knowledge of Windows Operating systems.
  • Experience in supporting desktop applications, Servers, Audio Visual equipment is an asset.
  • Basic understanding of building systems and general maintenance (HVAC, electrical, plumbing) is an asset.
  • Familiarity with health, safety, and fire regulations and best practices.
  • Experience coordinating vendors, contractors, and service providers.
  • Strong organizational and time-management skills, with the ability to prioritize competing IT and facilities demands.
  • Ability to lift and move equipment and furniture as required, and to be physically present on campus.

If you feel this is the role you are looking for, please click below to apply for the role!
We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search.
GUS Education Arizona is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive, welcoming environment for all employees and students. All employment decisions are based on qualifications, merit, and campus needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.
Our data privacy policy can be viewed here.
Division Global University Systems Department Operations & Support Locations Goodyear Remote status Hybrid Employment type Part-time Job type Casual (zero hour contract) The brand this role will support: GUS North America

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