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Entry Level Technical Support Manager Jobs (NOW HIRING)

CenTrak, Inc.

The Manager of Technical Support leads a team of 13 responsible for resolving customer issues across CenTrak's RTLS platform. You'll guide the team's response to inbound inquiries, escalations, and ...

Halma plc

The Manager of Technical Support leads a team of 13 responsible for resolving customer issues across CenTrak's RTLS platform. You'll guide the team's response to inbound inquiries, escalations, and ...

Halma p.l.c

The Manager of Technical Support leads a team of 13 responsible for resolving customer issues across CenTrak's RTLS platform. You'll guide the team's response to inbound inquiries, escalations, and ...

Avior

Software Technical Support Specialist

Irving, TX · On-site

$42K - $52K/yr

We are seeking a motivated and enthusiastic Entry-Level Technical Support Engineer to join our team. In this role, you will work closely with senior developers and other team members to support, test ...

Somfy

Product Technical Support Agent

Dayton, NJ · On-site

Work with Technical Support manager to ensure and find solutions to more complex issues * Perform other duties assigned by the Technical Support Manager Qualifications * Excellent written and ...

Optomi

Entry Level Technical Recruiter

Charlotte, NC · On-site

... management. After completing the program, you will hit the market in our Charlotte office. Think ... Gain a foundation for Optomi's recruiting and sales process to eventually move into a Technical ...

QSIC

Technical Support

Dallas, TX · On-site

Manage your case queue with discipline - maintaining accurate Salesforce records, communicating ... At least 2 years in a technical support role where you regularly resolved issues that required ...

QSIC

Technical Support

Dallas, TX · On-site

On the BAU pod, you own ongoing case resolution for active stores - managing chronic issues ... About You: You must have: • At least 2 years in a technical support role where you regularly ...

Booster

Close out each day with the knowledge that you've made something better What makes you a good fit: * 2+ years of progressive customer support leadership experience, including direct people management ...

Skydio, Inc

Manager, Technical Support

Close out each day with the knowledge that you've made something better What makes you a good fit: * 2+ years of progressive customer support leadership experience, including direct people management ...

QSIC

Technical Support

Dallas, TX

Manage your case queue with discipline -- maintaining accurate Salesforce records, communicating ... At least 2 years in a technical support role where you regularly resolved issues that required ...

BlackCloak, Inc.

$55K - $70K/yr

... as an entry-level Technical Success Specialist. This critical, client-facing role combines ... Manage and record all client interactions within the designated Support platform (or BlackCloak ...

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Entry Level Technical Support Manager information

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$29.5K

$85.9K

$147.5K

How much do entry level technical support manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for entry level technical support manager in the United States is $85,913.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $104,000.00 per year, depending on experience, location, and employer.

What are the most commonly searched types of Technical Support Manager jobs?

The most popular types of Technical Support Manager jobs are:

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For Entry Level Technical Support Manager jobs, the most frequently searched job titles are:

Entry Level Technical Support Manager jobs near you

Technical Support Analyst- Entry Level

Irving, TX

Real Floors
Wholesale • 201 - 500 employees
Learn more about Real Floorsexternal

$19 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Key responsibilities

  • Provides technical support to employees via phone and email to resolve technical problems using a ticketing system.

  • Creates, maintains, and terminates user accounts within various business systems and manages equipment configuration and deployment for users.

  • Supports and troubleshoots hardware and software issues, including network connectivity, system configuration, and equipment support.

Real Floors rating

6.0

Company rating: 6.0 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

JOB TITLE: Technical Support Analyst
REPORTS TO: Director, Information Technology
LOCATION: 11110 Goodnight Lane Suite 100 Dallas, TX 75229 - On site- Required
JOB TYPE: Full-Time | Monday – Friday | 8:00am-5:00pm
COMPANY OVERVIEW:
We are the largest wholesale flooring company in North America and have been named a Top Workplace for 10 years in a row! With amazing benefits and family like culture, our company is now the largest multi-family flooring provider in North America. We value our employees and provide awesome benefits, and a positive work environment!
JOB OVERVIEW:
The Technical Support Analyst will deliver prompt and efficient technical assistance to our nationwide team of over 900 employees. In this role, the Technical Support Analyst will demonstrate commitment to customer service by actively listening to employees' concerns, utilizing a solid technical background to diagnose and resolve issues, and adeptly managing shifting priorities. Proficiency in articulating technical solutions with clarity, patience, and support is crucial for fostering effective collaboration within the team.
RESPONSIBILITIES:
  • Offers technical support to company employees through phone and email systems to solve general technical problems through a ticketing system.
  • Creates, maintains and terminates user accounts within Active Directory, Google Apps, CommandLink, DocStar and other business systems.
  • Troubleshoots and resolves network connectivity issues such as printing/scanning, LAN, WAN, wireless, VPN, and Remote Desktop issues.
  • Configures and ships equipment for new users, or for users due for an upgrade.
  • Terminates users, removes and backs up local data, and ensures that equipment is returned or reassigned.
  • Maintains the IT inventory system.
  • Provides on-site and remote support for the company’s technology equipment, including but not limited to: laptops, desktops, monitors, docking stations, network printers, copiers, scanners, VOIP phones, postage machines and projectors.
  • Supports software applications including, but not limited to: Windows, Google Apps, RFMS, DocStar, Google Chrome, Internet Explorer, Microsoft Office, Adobe, Remote Desktop, internal applications and mobile devices (Apple, Android).
  • Collaborates within the IT team, as well as with company leaders on special projects.
  • Provides emergency support during an on-call schedule covering weekends and weekday evenings.
  • Establishes and maintains positive working relationships with employees across the organization, departments, and locations. Functions as an effective member of the IT team, assisting co- workers as needed and learning from colleagues and supervisors.
  • Supports the goals of the IT department. Participates in special assignments and activities as required or approved; demonstrates initiative in the interest of the organization.
  • Upholds the values and culture of the company. Demonstrates professionalism and integrity and conducts oneself in a manner that reflects favorably on the organization.
  • Maintains confidentiality of company information and follows procedures for any disclosure.
  • Adheres to all applicable state insurance regulation requirements and other applicable laws, regulations, and standards.
  • Other duties as assigned by management.
QUALIFICATIONS:
  • 6+ months of entry-level IT support, customer service, or tech-adjacent experience
  • Experience using ticketing systems and providing end-user support via remote desktop software
  • Basic hands-on familiarity with PC hardware and setup
  • Intermediate knowledge of Google Workspace and Microsoft Office
  • Familiarity with system imaging or software deployment solutions
  • Strong interpersonal and customer service skills
  • Ability to work effectively in a team environment while working independently with minimal supervision
  • Strong troubleshooting and problem-solving skills to diagnose technical issues
  • Preferred (Optional): 2-year technical degree or Microsoft / CompTIA certifications
AMAZING BENEFITS:
⭐ Paid Time Off (PTO)
⭐ Paid Holidays
⭐ FREE Life amp; Disability Insurance
⭐ Health Care Insurance - Company pays most of the cost!
⭐ Dental amp; Vision Care Insurance options
⭐ Retirement 401(k) + GENEROUS company match
⭐ Annual Bonus Potential
⭐ Fitness Membership Reimbursement
⭐ Employee Referral Bonus Program
⭐ More!
Real Floors: We Live “Got-Your-Back-Ability” Every Day!

NOTE: Principals only. Recruiters, staffing agencies and other third parties will not be considered.
Real Floors, Inc. amp; Real Floors Commercial, Inc. provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

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