Be Seen First
Houston, TX · Remote
$50K - $85K/yr
We're hiring a full-time remote support technician to own day-to-day M365 administration and ... What we're looking for Required : * 2+ years providing technical support in an IT services, help ...
Quick apply
Be Seen First
Houston, TX · Remote
$50K - $85K/yr
We're hiring a full-time remote support technician to own day-to-day M365 administration and ... What we're looking for Required : * 2+ years providing technical support in an IT services, help ...
Houston, TX · On-site +1
$35K - $47K/yr
Work independently while supported by a team What We're Looking For * No experience needed - just a ... Entry-Level Remote, Weekly Pay, Flexible Schedule, Remote Career, Virtual Job, Apply Now, Start ...
Houston, TX · On-site +1
$35K - $47K/yr
Work independently while supported by a team What We're Looking For * No experience needed - just a ... Entry-Level Remote, Weekly Pay, Flexible Schedule, Remote Career, Virtual Job, Apply Now, Start ...
Houston, TX · Remote
$1.5K - $5.3K/wk
About this role We are hiring entry-level Financial Sales Consultants to join our remote team. In ... We provide full training and licensing support. Why recent grads choose this over a traditional job ...
Quick apply
Houston, TX · Remote
$1.5K - $5.3K/wk
About this role We are hiring entry-level Financial Sales Consultants to join our remote team. In ... We provide full training and licensing support. Why recent grads choose this over a traditional job ...
... delivers technical support both before and after operations. As a CWI Remote Operations ... Have an analytical approach to problem solving and be motivated and focused on results. * Have IT ...
... delivers technical support both before and after operations. As a CWI Remote Operations ... Have an analytical approach to problem solving and be motivated and focused on results. * Have IT ...
... delivers technical support both before and after operations. As a CWI Remote Operations ... Have an analytical approach to problem solving and be motivated and focused on results. * Have IT ...
... delivers technical support both before and after operations. As a CWI Remote Operations ... Have an analytical approach to problem solving and be motivated and focused on results. * Have IT ...
... delivers technical support both before and after operations. As a CWI Remote Operations ... Have an analytical approach to problem solving and be motivated and focused on results. * Have IT ...
... delivers technical support both before and after operations. As a CWI Remote Operations ... Have an analytical approach to problem solving and be motivated and focused on results. * Have IT ...
... delivers technical support both before and after operations. As a CWI Remote Operations ... Have an analytical approach to problem solving and be motivated and focused on results. * Have IT ...
... delivers technical support both before and after operations. As a CWI Remote Operations ... Have an analytical approach to problem solving and be motivated and focused on results. * Have IT ...
Support rebate disbursement activities, including payment processing, manual payments, payment analysis, journal entries, and research for payments requiring additional review * Run RxMax jobs ...
Support rebate disbursement activities, including payment processing, manual payments, payment analysis, journal entries, and research for payments requiring additional review * Run RxMax jobs ...
Houston, TX · On-site +1
Remote within Texas only Why Us. The EHR Systems Analyst role offers the opportunity to directly ... Epic technical support Liaison, Networking Skills & Business Knowledge Collect information on ...
Houston, TX · On-site +1
Remote within Texas only Why Us. The EHR Systems Analyst role offers the opportunity to directly ... Epic technical support Liaison, Networking Skills & Business Knowledge Collect information on ...
Houston, TX · On-site +1
Remote within Texas only Why Us? The EHR Systems Analyst role offers the opportunity to directly ... support and downtime procedures • Develop technical and workflow knowledge of assigned ...
Houston, TX · On-site +1
Remote within Texas only Why Us? The EHR Systems Analyst role offers the opportunity to directly ... support and downtime procedures • Develop technical and workflow knowledge of assigned ...
Houston, TX · On-site +1
... customer support and resolve technical and workflow issues Respond to requests promptly while ... Yes #LI-Remote Apply
Houston, TX · On-site +1
... customer support and resolve technical and workflow issues Respond to requests promptly while ... Yes #LI-Remote Apply
Houston, TX · On-site +1
$88K/mo
Remote within Texas only Why Us? The EHR Systems Analyst role offers the opportunity to directly ... support and downtime procedures • Develop technical and workflow knowledge of assigned ...
Houston, TX · On-site +1
$88K/mo
Remote within Texas only Why Us? The EHR Systems Analyst role offers the opportunity to directly ... support and downtime procedures • Develop technical and workflow knowledge of assigned ...
Houston, TX · On-site +1
... support and resolve technical and workflow issues • Respond to requests promptly while ... Yes #LI-Remote
Houston, TX · On-site +1
... support and resolve technical and workflow issues • Respond to requests promptly while ... Yes #LI-Remote
Houston, TX · On-site +1
$88K/mo
... support and resolve technical and workflow issues • Respond to requests promptly while ... Yes #LI-Remote
Houston, TX · On-site +1
$88K/mo
... support and resolve technical and workflow issues • Respond to requests promptly while ... Yes #LI-Remote
Houston, TX · Remote
$100K - $120K/yr
Provide technical support during implant of the remede System. * Provide training to hospital staff ... Provide remote technical support during scheduled on-call duties. * Support the certification ...
Houston, TX · Remote
$100K - $120K/yr
Provide technical support during implant of the remede System. * Provide training to hospital staff ... Provide remote technical support during scheduled on-call duties. * Support the certification ...
Houston, TX · On-site +1
$100K - $120K/yr
Provide technical support during implant of the remedē System. * Provide training to hospital ... Provide remote technical support during scheduled on-call duties. * Support the certification ...
Houston, TX · On-site +1
$100K - $120K/yr
Provide technical support during implant of the remedē System. * Provide training to hospital ... Provide remote technical support during scheduled on-call duties. * Support the certification ...
Houston, TX · On-site +1
$35K - $47K/yr
As a Remote Entry-Level Associate, you will assist with basic online administrative tasks, support daily operations, and collaborate with team members through digital tools. This role is ideal for ...
Houston, TX · On-site +1
$35K - $47K/yr
As a Remote Entry-Level Associate, you will assist with basic online administrative tasks, support daily operations, and collaborate with team members through digital tools. This role is ideal for ...
Houston, TX · On-site +1
As a Remote Entry-Level Associate, you will support daily operations, assist with simple administrative tasks, and collaborate with team members using digital tools. If you are organized, reliable ...
Houston, TX · On-site +1
As a Remote Entry-Level Associate, you will support daily operations, assist with simple administrative tasks, and collaborate with team members using digital tools. If you are organized, reliable ...
Houston, TX · On-site +1
$16.25 - $21/hr
As a Remote Entry-Level Associate , you'll support our team with simple online tasks that keep operations running smoothly. You'll gain valuable skills while enjoying the flexibility of working f ...
Houston, TX · On-site +1
$16.25 - $21/hr
As a Remote Entry-Level Associate , you'll support our team with simple online tasks that keep operations running smoothly. You'll gain valuable skills while enjoying the flexibility of working f ...
Houston, TX · Remote
... on-site or remote), provide support for any in-scope technical requirements, and assist in ... analysis from the client and assessing viability of use for other Cority clients. EDUCATION: A ...
Houston, TX · Remote
... on-site or remote), provide support for any in-scope technical requirements, and assist in ... analysis from the client and assessing viability of use for other Cority clients. EDUCATION: A ...
$14.69 - $17.13
9% of jobs
$17.13 - $19.58
12% of jobs
$20.27 is the 25th percentile. Wages below this are outliers.
$19.58 - $22.02
16% of jobs
The median wage is $23.81 / hr.
$22.02 - $24.46
18% of jobs
$24.46 - $26.90
12% of jobs
$28.79 is the 75th percentile. Wages above this are outliers.
$26.90 - $29.34
11% of jobs
$29.34 - $31.78
10% of jobs
$31.78 - $34.23
6% of jobs
$34.23 - $36.67
3% of jobs
$36.67 - $39.11
1% of jobs
$39.11 - $41.55
2% of jobs
$14
$26
$41
| Aspect | Entry Level Technical Support Analyst Remote | Help Desk Technician |
|---|---|---|
| Certifications | Basic certifications like CompTIA A+ often preferred | Similar certifications, often the same |
| Work Environment | Remote, home-based support for technical issues | Typically on-site or remote, assisting end-users |
| Industry Usage | Common in IT, tech companies, and support services | Widespread across various industries including healthcare, education, and corporate |
| Job Focus | Diagnosing and resolving technical problems remotely | Providing technical assistance and troubleshooting |
Both roles involve technical troubleshooting and may require similar certifications. The main difference is that Entry Level Technical Support Analysts often work remotely and focus on diagnosing issues remotely, while Help Desk Technicians may work on-site or remotely, providing direct support to end-users. Understanding these distinctions can help job seekers target the right position based on their skills and preferences.
$50K - $85K/yr
Full-time
Posted 7 days ago
Our clients run their businesses on Microsoft 365, and they need someone who can keep it running well.
We’re hiring a full-time remote support technician to own day-to-day M365 administration and frontline customer support — someone who knows the admin centers cold, communicates clearly with nontechnical users, and works our processes the same way every time.
About Texas Technology Group
TTG is a managed IT services provider supporting small and mid-sized businesses. We handle their Microsoft 365 environments, endpoints, and day-to-day IT support so they can focus on their work. Our clients count on us to be responsive, professional, and consistent — and that standard starts with the people on our support team.
About the role
Twelve months in, you’ll be the go-to person for everything Microsoft 365 across our client base: managing tenants, resolving user issues on the first touch, keeping documentation current, and helping clients get more value out of the tools they already pay for. You’ll work tickets end-to-end, follow our documented procedures and checklists closely, and communicate proactively so clients never wonder where things stand.
What you’ll do
• Administer client Microsoft 365 tenants — user and license management, Exchange Online, SharePoint, OneDrive, Teams, and security settings in Entra ID.
• Serve as the first point of contact for client support requests via phone, email, and remote tools, providing Tier 1/2 troubleshooting for M365, Windows 10/11, and common business applications.
• Use NinjaOne (our RMM platform) for endpoint monitoring, patching, and remote support.
• Manage support tickets from first contact through resolution, with clear documentation at every step and escalation when appropriate.
• Follow established procedures, runbooks, and checklists precisely — and flag gaps so we can improve them.
• Communicate with clients in plain, patient, professional language, keeping them informed until the issue is fully resolved.
What we’re looking for
Required:
• 2+ years providing technical support in an IT services, help desk, or managed services (MSP) environment.
• Hands-on experience administering Microsoft 365 — admin center, Exchange Online, and user/license management (not just using Office apps).
• Strong Windows 10/11 troubleshooting skills.
• Excellent written and verbal communication with non-technical users.
• A process-driven working style: you follow instructions and documented procedures carefully, document your work thoroughly, and ask questions rather than guess.
• Self-managed and dependable in a fully remote role, with reliable high-speed internet and a quiet workspace.
Nice to have:
• Microsoft certifications (MS-900, MS-102, MD-102) or CompTIA A+ / Network+.
• Experience with NinjaOne or another RMM platform (ConnectWise Automate, Datto, N-able).
• Experience with Intune / endpoint management and basic networking (DNS, DHCP, VPN, Wi-Fi).
• Prior MSP experience supporting multiple client environments.
