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Entry Level Technical Support Analyst Remote Jobs in Tyler, TX

... remote-friendly environment. Whether your job is to build, sell, or support Kibo's commerce ... Act as the main technical point of contact for key strategic customers, bridging communication with ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Remote Spanish Bilingual Customer Service

Tyler, TX · Remote

$14.50 - $18.50/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business ...

Develop a deep understanding of the company's products, business model, technical environment, and ... support a high-performing, remote-first workforce. micro1 is an equal opportunity employer. All ...

Technology Transactions Counsel

Tyler, TX · On-site +1

$350K - $410K/hr

Develop a deep understanding of the company's products, business model, technical environment, and ... support a high-performing, remote-first workforce. micro1 is an equal opportunity employer. All ...

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Entry Level Technical Support Analyst Remote information

See Tyler, TX salary details

$14

$25

$41

How much do entry level technical support analyst remote jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for entry level technical support analyst remote in Tyler, TX is $25.95, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $29.47 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Technical Support Analyst Remote vs Help Desk Technician?

AspectEntry Level Technical Support Analyst RemoteHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often the same
Work EnvironmentRemote, home-based support for technical issuesTypically on-site or remote, assisting end-users
Industry UsageCommon in IT, tech companies, and support servicesWidespread across various industries including healthcare, education, and corporate
Job FocusDiagnosing and resolving technical problems remotelyProviding technical assistance and troubleshooting

Both roles involve technical troubleshooting and may require similar certifications. The main difference is that Entry Level Technical Support Analysts often work remotely and focus on diagnosing issues remotely, while Help Desk Technicians may work on-site or remotely, providing direct support to end-users. Understanding these distinctions can help job seekers target the right position based on their skills and preferences.

What are the most commonly searched types of Technical Support Analyst Remote jobs in Tyler, TX?

The most popular types of Technical Support Analyst Remote jobs in Tyler, TX are:

What job categories do people searching Entry Level Technical Support Analyst Remote jobs in Tyler, TX look for?

The top searched job categories for Entry Level Technical Support Analyst Remote jobs in Tyler, TX are:

What cities near Tyler, TX are hiring for Entry Level Technical Support Analyst Remote jobs?

Cities near Tyler, TX with the most Entry Level Technical Support Analyst Remote job openings:

Infographic showing various Entry Level Technical Support Analyst Remote job openings in Tyler, TX as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,974 per year, or $25.9 per hour.

Technical Account Manager

Kibo Commerce

Chandler, TX • Remote

Full-time

Re-posted 16 days ago


Job description

ABOUT THIS ROLE

As a Technical Account Manager at Kibo, you will be the go-to technical expert for customers, guiding them through setup, troubleshooting, and optimization to ensure they get the most out of Kibo’s products. You will bridge the gap between the customer and internal teams, manage technical issues, and provide proactive advice to prevent future problems.

ABOUT KIBO

Kibo Commerce is a composable digital commerce platform for B2C, D2C and B2B organizations who want to simplify the complexity in their businesses and deliver modern customer experiences.  We are the only modular, modern commerce platform that supports experiences spanning eCommerce, Order Management, and Subscriptions.  Merchants like Zwilling, Ace Hardware, and Jelly Belly trust Kibo to bring simplicity and sophistication to commerce operations and deliver experiences that drive value. 

Kibo’s expertise and cutting-edge innovation has been recognized by Forrester, Gartner, Internet Retailer, and TrustRadius, and was cited as a Strong Performer in The Forrester Wave™: Order Management Systems, Q2 2023, and named a leader in The Forrester Wave™: B2C Commerce Solutions, Q2 2022.

By joining Kibo, you will be part of a team of Kibonauts all over the world in a remote-friendly environment. Whether your job is to build, sell, or support Kibo’s commerce solutions, we tackle challenges together with the approach of trust, growth mindset, and customer obsession. If you’re seeking a unique challenge with amazing growth potential, then come work with us!

WHAT YOU’LL DO

  • Act as the main technical point of contact for key strategic customers, bridging communication with internal teams
  • Guide customers on product adoption and use, and troubleshooting to maximize performance
  • Manage critical technical issues by working with engineering, support, and product teams for quick resolution
  • Conduct regular check-ins to assess performance, address risks, and recommend optimizations
  • Build strong product knowledge to advise on best practices and custom configurations
  • Collaborate with Customer Success and Sales to support customer satisfaction, renewals, and growth
  • Develop technical documentation, training, and onboarding resources to support customer understanding
  • Monitor customer usage to proactively identify trends or potential issues
  • Advocate for customer needs and feedback to influence product improvements