The Meditech Technical Support Analyst is responsible for providing technical and operational ... This is a remote position.
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The Meditech Technical Support Analyst is responsible for providing technical and operational ... This is a remote position.
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Entry Level Technical Support Analyst Remote information
See Boston, MA salary details
$16.71 - $19.49
9% of jobs
$19.49 - $22.27
12% of jobs
$23.06 is the 25th percentile. Wages below this are outliers.
$22.27 - $25.05
16% of jobs
The median wage is $27.09 / hr.
$25.05 - $27.82
18% of jobs
$27.82 - $30.60
12% of jobs
$32.76 is the 75th percentile. Wages above this are outliers.
$30.60 - $33.38
11% of jobs
$33.38 - $36.16
10% of jobs
$36.16 - $38.94
6% of jobs
$38.94 - $41.71
3% of jobs
$41.71 - $44.49
1% of jobs
$44.49 - $47.27
2% of jobs
$16
$29
$47
How much do entry level technical support analyst remote jobs pay per hour?
As of Aug 6, 2026, the average hourly pay for entry level technical support analyst remote in Boston, MA is $29.92, according to ZipRecruiter salary data. Most workers in this role earn between $23.51 and $33.94 per hour, depending on experience, location, and employer.
Is there such a thing as an entry level remote technical support analyst job?
Yes, entry-level remote technical support analyst positions are available and typically require basic knowledge of computer systems, troubleshooting skills, and customer service abilities. These roles often involve remote communication tools and may require certifications like CompTIA A+ or similar. They are suitable for candidates starting their careers in IT support.
How to get into entry level technical support analyst remote with no experience?
To start as an entry-level technical support analyst remotely with no experience, focus on developing basic technical skills such as troubleshooting, customer service, and familiarity with common tools like ticketing systems. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge and consider gaining hands-on experience through internships, volunteer work, or online labs to build your resume.
What is the difference between Entry Level Technical Support Analyst Remote vs Help Desk Technician?
| Aspect | Entry Level Technical Support Analyst Remote | Help Desk Technician |
|---|---|---|
| Certifications | Basic certifications like CompTIA A+ often preferred | Similar certifications, often the same |
| Work Environment | Remote, home-based support for technical issues | Typically on-site or remote, assisting end-users |
| Industry Usage | Common in IT, tech companies, and support services | Widespread across various industries including healthcare, education, and corporate |
| Job Focus | Diagnosing and resolving technical problems remotely | Providing technical assistance and troubleshooting |
Both roles involve technical troubleshooting and may require similar certifications. The main difference is that Entry Level Technical Support Analysts often work remotely and focus on diagnosing issues remotely, while Help Desk Technicians may work on-site or remotely, providing direct support to end-users. Understanding these distinctions can help job seekers target the right position based on their skills and preferences.
What are the most commonly searched types of Technical Support Analyst Remote jobs in Boston, MA? The most popular types of Technical Support Analyst Remote jobs in Boston, MA are:
What are popular job titles related to Entry Level Technical Support Analyst Remote jobs in Boston, MA? For Entry Level Technical Support Analyst Remote jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Entry Level Technical Support Analyst Remote jobs in Boston, MA look for? The top searched job categories for Entry Level Technical Support Analyst Remote jobs in Boston, MA are:
What cities near Boston, MA are hiring for Entry Level Technical Support Analyst Remote jobs? Cities near Boston, MA with the most Entry Level Technical Support Analyst Remote job openings:
Full-time
Re-posted 19 days ago
Job description
Job Description:
The Meditech Technical Support Analyst is responsible for providing technical and operational support for Meditech EHR systems, including 6.0, Magic, and Client/Server platforms. The role includes troubleshooting issues related to system performance, end-user connectivity, printing, faxing, interfaces, and server management. The analyst collaborates with clinical, administrative, and IT infrastructure teams to ensure uninterrupted operation of Meditech environments.
Key Responsibilities:
System Administration & Technical Support
Provide Level 2 and Level 3 technical support for Meditech 6.0, Magic, and Client/Server systems.
Monitor and maintain Meditech application servers, database servers, and domain controllers.
Troubleshoot user access issues, session timeouts, and connection failures.
Perform system upgrades, patches, and environment refreshes as per Meditech and IT standards.
Coordinate with Meditech vendor support for issue escalation and resolution.
Printer & Fax Management
Server & Infrastructure Support
Integration & Interfaces
User & Environment Support
Documentation & Compliance
Qualifications:
Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
3–7 years of experience supporting Meditech systems (6.0, Magic, or Client/Server).
Strong knowledge of Meditech background processes, dictionaries, and configuration utilities.
Experience with printer/fax setup in hospital environments.
Familiarity with HL7, TCP/IP networking, and Windows Server administration.
Understanding of SQL, Citrix, and Active Directory a plus.
Preferred Skills:
Experience with Meditech modules such as ADM, LAB, PCS, and PHM.
Familiarity with virtualization (VMware/Hyper-V).
Knowledge of healthcare data privacy and compliance standards.
Excellent troubleshooting, documentation, and communication skills.
The Meditech Technical Support Analyst is responsible for providing technical and operational support for Meditech EHR systems, including 6.0, Magic, and Client/Server platforms. The role includes troubleshooting issues related to system performance, end-user connectivity, printing, faxing, interfaces, and server management. The analyst collaborates with clinical, administrative, and IT infrastructure teams to ensure uninterrupted operation of Meditech environments.
Key Responsibilities:
System Administration & Technical Support
Provide Level 2 and Level 3 technical support for Meditech 6.0, Magic, and Client/Server systems.
Monitor and maintain Meditech application servers, database servers, and domain controllers.
Troubleshoot user access issues, session timeouts, and connection failures.
Perform system upgrades, patches, and environment refreshes as per Meditech and IT standards.
Coordinate with Meditech vendor support for issue escalation and resolution.
Printer & Fax Management
Server & Infrastructure Support
Integration & Interfaces
User & Environment Support
Documentation & Compliance
Qualifications:
Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
3–7 years of experience supporting Meditech systems (6.0, Magic, or Client/Server).
Strong knowledge of Meditech background processes, dictionaries, and configuration utilities.
Experience with printer/fax setup in hospital environments.
Familiarity with HL7, TCP/IP networking, and Windows Server administration.
Understanding of SQL, Citrix, and Active Directory a plus.
Preferred Skills:
Experience with Meditech modules such as ADM, LAB, PCS, and PHM.
Familiarity with virtualization (VMware/Hyper-V).
Knowledge of healthcare data privacy and compliance standards.
Excellent troubleshooting, documentation, and communication skills.
This is a remote position.
About ClinDCast
Sourced by ZipRecruiter
ClinDCast is at the forefront of shaping the future of healthcare by partnering with globally recognized healthcare organizations and offering them innovative solutions and expert guidance. Our suite of services is designed to cater to a broad range of needs of healthcare organizations, including healthcare IT innovation, electronic health record (EHR) implementation & optimizations, data conversion, regulatory and quality reporting, enterprise data analytics, FHIR interoperability strategy, payer-to-payer data exchange, and application programming interface (API) strategy. With 15+ Years Of Healthcare IT Industry Experience, ClinDCast Is A Trusted Partner For Payers, Providers, And Lifesciences Organizations, Enabling Them To Deliver Exceptional Product And Solutions For Their Customers.
Industry
Health care and social assistance
Company size
11 - 50 Employees
Headquarters location
Wesley Chapel, FL, US