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Entry Level Tech Support Jobs in Baltimore, MD (NOW HIRING)

Varsity Tutors

CompTIA A+ Tutor

Bowie, MD · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Varsity Tutors

CompTIA A+ Tutor

Laurel, MD · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Varsity Tutors

CompTIA A+ Tutor

Baltimore, MD · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

ICANotes

Support Team Member

Annapolis, MD · On-site

$15/hr

... entry level or higher team members. Our company is a virtual workplace with 100% of the workforce ... technology related field Newer Computer with strong, steady Internet access of at least 20 mbps ...

Icanotes

Support Team Member

Annapolis, MD · On-site

$15/hr

... entry level or higher team members. Our company is a virtual workplace with 100% of the workforce ... Minimum of an Associates degree, in any health, business, or technology related field * Newer ...

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All JobsTech Support JobsEntry Level Tech Support JobsEntry Level Tech Support Jobs in Baltimore, MD

Entry Level Tech Support information

See Baltimore, MD salary details

$26.8K

$43.2K

$65.6K

How much do entry level tech support jobs pay per year?

As of Aug 22, 2026, the average yearly pay for entry level tech support in Baltimore, MD is $43,202.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,300.00 and $46,700.00 per year, depending on experience, location, and employer.

What is an entry level tech support job?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an entry level tech support professional?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

How to get into entry level tech support with no experience?

Entry level tech support roles often require basic knowledge of computer hardware, software, and troubleshooting skills. Gaining relevant certifications like CompTIA A+ and building hands-on experience through personal projects or volunteering can improve your chances; strong communication skills and a willingness to learn are also important.

What are the most commonly searched types of Tech Support jobs in Baltimore, MD?

The most popular types of Tech Support jobs in Baltimore, MD are:

What are popular job titles related to Entry Level Tech Support jobs in Baltimore, MD?

For Entry Level Tech Support jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Entry Level Tech Support jobs in Baltimore, MD look for?

The top searched job categories for Entry Level Tech Support jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Entry Level Tech Support jobs?

Cities near Baltimore, MD with the most Entry Level Tech Support job openings:

Entry Level Tech Support jobs near you

CompTIA A+ Tutor

Varsity Tutors

Bowie, MD • Remote

$25 - $40/hr

Part-time

Re-posted 20 days ago

Varsity Tutors rating

5.9

Company rating: 5.9 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

11th of 24 rated private schools and tutoring

Job description

About the Job
The Varsity Tutors Live Learning Platform has thousands of students looking for online CompTIA A+ tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the flexibility to set your own schedule, earn competitive rates, and make a real impact on students' academic success and understanding. All from the comfort of your home.
Why Join Our Platform?
  • Earn incrementally higher pay for each session with the same student, reaching up to $40/hour.
  • Get paid up to twice per week, ensuring fast and reliable compensation for the tutoring sessions you conduct and invoice.
  • Set your own hours and tutor as much as you'd like.
  • Tutor remotely using our purpose-built Live Learning Platform. No commuting required.
  • Get matched with students best-suited to your teaching style and expertise.
  • Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson generation, and engagement features, helping you save prep time and focus on impactful teaching.
  • We handle the logistics—you just invoice for your tutoring sessions, and we take care of payments.

What We Look For In a CompTIA A+ Tutor
  • Advanced Test Mastery: Deep knowledge of CompTIA A+ examination content covering mobile devices, networking, hardware, virtualization, cloud computing, troubleshooting methodology, operating systems, security, software, and operational procedures across Core 1 and Core 2 examinations. Ability to explain hardware components, networking protocols, and troubleshooting steps while preparing candidates for CompTIA A+ certification and IT support careers.
  • Strategic Test-Taking & Problem-Solving: Skilled at teaching hardware identification, troubleshooting methodology, and performance-based question strategies for CompTIA A+. Guides students through diagnosing hardware failures, configuring network settings, installing and configuring operating systems, implementing security best practices, and solving simulated troubleshooting scenarios. Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks.
  • Curriculum Awareness & Adaptive Instruction: Familiar with CompTIA A+ examination objectives and common challenges such as memorizing port numbers, understanding virtualization concepts, and completing performance-based simulation questions. Adapts instruction using virtual lab environments, hardware identification practice, and practice examinations to support aspiring IT professionals preparing for entry-level CompTIA A+ certification.
  • Effective Teaching Methods: Ability to identify concepts students commonly struggle with, explain material using multiple approaches, and adapt instruction to meet individual learning needs and styles.
  • Strong communication skills and a friendly, engaging teaching style.
  • Ability to adapt to different learning styles and student needs.

Ways To Connect With Students
  • 1-on-1 Online Tutoring - Provide personalized instruction to individual students.
  • Instant Tutoring - Accept on-demand tutoring requests whenever you're available.

About Varsity Tutors And 1-on-1 Online Tutoring
Our mission is to transform the way people learn by leveraging advanced technology, AI, and the latest in learning science to create personalized learning experiences. Through 1-on-1 Online Tutoring, students receive customized instruction that helps them achieve their learning goals. Our platform is designed to match students with the right tutors, fostering better outcomes and a passion for learning.
Please note: Varsity Tutors does not contract in: Alaska, California, Colorado, Delaware, Hawaii, Maine, New Hampshire, North Dakota, Vermont, West Virginia or Puerto Rico.

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