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Entry Level Tech Support Jobs in Bethesda, MD (NOW HIRING)

Virginia Pediatric Group

Be Seen First

Entry Level IT Support Specialist

Fairfax, VA · On-site

$20 - $24/hr

Virginia Pediatric Group is seeking a dedicated Administrative Assistant with IT Support responsibilities to join our team. The position will coordinate, facilitate, and organize administrative ...

New

SSI

IT Support Tech - Entry Level

Manassas Park, VA · On-site

$12.77/hr

The SSI Career Resource Center (CRC) offers basic computer skills assistance services free of charge to the community. IT Support Techs are responsible for teaching and assisting customers with job ...

VG Systems

IT Support Technician I

Fairfax, VA · On-site

$20/hr

VG Systems, LLC is seeking an entry-level part-time IT Support Technician to provide hybrid, on-call IT support to internal teams. This role is a 1099 contractor position and does not require HUBZone ...

VG Systems

IT Support Technician I

Fairfax, VA · On-site

$20/hr

VG Systems, LLC is seeking an entry-level part-time IT Support Technician to provide hybrid, on-call IT support to internal teams. This role is a 1099 contractor position and does not require HUBZone ...

VG Systems

IT Support Technician I

Fairfax, VA · On-site

$20/hr

VG Systems, LLC is seeking an entry-level part-time IT Support Technician to provide hybrid, on-call IT support to internal teams. This role is a 1099 contractor position and does not require HUBZone ...

BEAT THE BOMB

Games Technician (Tech Runner)

Washington, DC · On-site

$18.50 - $21/hr

This role presents an exciting opportunity for a motivated entry-level tech enthusiast to step into a growing career. If you've built a PC, worked in tech support, or have experience in a theater or ...

BEAT THE BOMB

Games Technician (Tech Runner)

Washington, DC · On-site

$18.50 - $21/hr

This role presents an exciting opportunity for a motivated entry-level tech enthusiast to step into a growing career. If you've built a PC, worked in tech support, or have experience in a theater or ...

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All JobsTech Support JobsEntry Level Tech Support JobsEntry Level Tech Support Jobs in Bethesda, MD

Entry Level Tech Support information

See Bethesda, MD salary details

$28.9K

$46.5K

$70.6K

How much do entry level tech support jobs pay per year?

As of Sep 5, 2026, the average yearly pay for entry level tech support in Bethesda, MD is $46,535.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,100.00 and $50,300.00 per year, depending on experience, location, and employer.

What is an entry level tech support job?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an entry level tech support professional?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

How to get into entry level tech support with no experience?

Entry level tech support roles often require basic knowledge of computer hardware, software, and troubleshooting skills. Gaining relevant certifications like CompTIA A+ and building hands-on experience through personal projects or volunteering can improve your chances; strong communication skills and a willingness to learn are also important.

What job categories do people searching Entry Level Tech Support jobs in Bethesda, MD look for?

The top searched job categories for Entry Level Tech Support jobs in Bethesda, MD are:

What cities near Bethesda, MD are hiring for Entry Level Tech Support jobs?

Cities near Bethesda, MD with the most Entry Level Tech Support job openings:

Entry Level Tech Support jobs near you
Infographic showing various Entry Level Tech Support job openings in Bethesda, MD as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $46,535 per year, or $22.4 per hour.

Entry Level IT Support Specialist

Virginia Pediatric Group

Fairfax, VA • On-site

$20 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

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Job description

Virginia Pediatric Group is seeking a dedicated Administrative Assistant with IT Support responsibilities to join our team.

The position will coordinate, facilitate, and organize administrative activities related to the day-to-day operations and logistics of the practice, while also providing some IT support, including troubleshooting technical issues, setting up equipment, installing software, and providing guidance to users.

Specific duties will include the following:


Administrative Functions:

  • Maintain and update patient records, ensuring confidentiality and compliance with healthcare regulations
  • Manage the intake process, including forms, consent documentation, and insurance verification
  • Assist with office management tasks, including inventory management and ordering supplies as needed
  • Place purchase orders for office supplies, including IT equipment
  • Handle outgoing mail, collect, and distribute incoming mails.


IT Support:

  • Perform the installation, maintenance, upgrade, and repairs of computer and network equipment.
  • Install and upgrade Electronic Health Record Software, Practice Management Software, standard word processing, spread sheet, desktop publishing, and Internet software packages as requested.
  • Perform regular and on-demand system backups and recoveries.
  • Monitor and troubleshoot hardware, software, and networking problems as they occur.
  • Provide guidance and assist users with connecting to network resources.


Qualification Required:

  • Education: High school diploma with Comptia A+ Certification
  • Experience: 2+ years of experience in a help desk or network environment including troubleshooting, Microsoft Windows 10/11.
  • Experience troubleshooting healthcare systems (EMR/HER/PM software)
  •   Detailed-oriented, well organized, people-oriented, and reliable
  • Must be able to occasionally travel between 4 offices (Fairfax, Herndon, Great Falls and Aldie)

Full-time

Office Hours: 8:00 am to 4:30 pm or 8:30 am to 5:00 pm