ZipRecruiter

Log In

2

Entry Level Tech Support Jobs in Bethesda, MD (NOW HIRING)

SSI

IT Support Tech - Entry Level

Manassas Park, VA

$12.77/hr

The SSI Career Resource Center (CRC) offers basic computer skills assistance services free of charge to the community. IT Support Techs are responsible for teaching and assisting customers with job ...

VG Systems

IT Support Technician I

Fairfax, VA · On-site

$20/hr

VG Systems, LLC is seeking an entry-level part-time IT Support Technician to provide hybrid, on-call IT support to internal teams. This role is a 1099 contractor position and does not require HUBZone ...

VG Systems

IT Support Technician I

Fairfax, VA · On-site

$20/hr

VG Systems, LLC is seeking an entry-level part-time IT Support Technician to provide hybrid, on-call IT support to internal teams. This role is a 1099 contractor position and does not require HUBZone ...

VG Systems

IT Support Technician I

Fairfax, VA · On-site

$20/hr

VG Systems, LLC is seeking an entry-level part-time IT Support Technician to provide hybrid, on-call IT support to internal teams. This role is a 1099 contractor position and does not require HUBZone ...

Thrive

Client Support Engineer 1

Fairfax, VA · On-site

$40K - $42K/yr

Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, ... Some college or equivalent experience; technical coursework * Entry level with some prior ...

next page

Showing results 1-20

All JobsTech Support JobsEntry Level Tech Support JobsEntry Level Tech Support Jobs in Bethesda, MD

Entry Level Tech Support information

See Bethesda, MD salary details

$28.9K

$46.5K

$70.6K

How much do entry level tech support jobs pay per year?

As of Aug 22, 2026, the average yearly pay for entry level tech support in Bethesda, MD is $46,535.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,100.00 and $50,300.00 per year, depending on experience, location, and employer.

What is an entry level tech support job?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an entry level tech support professional?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

How to get into entry level tech support with no experience?

Entry level tech support roles often require basic knowledge of computer hardware, software, and troubleshooting skills. Gaining relevant certifications like CompTIA A+ and building hands-on experience through personal projects or volunteering can improve your chances; strong communication skills and a willingness to learn are also important.

What job categories do people searching Entry Level Tech Support jobs in Bethesda, MD look for?

The top searched job categories for Entry Level Tech Support jobs in Bethesda, MD are:

What cities near Bethesda, MD are hiring for Entry Level Tech Support jobs?

Cities near Bethesda, MD with the most Entry Level Tech Support job openings:

Entry Level Tech Support jobs near you
Infographic showing various Entry Level Tech Support job openings in Bethesda, MD as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $46,535 per year, or $22.4 per hour.

IT Support Tech - Entry Level

Storage Strategies Inc

Manassas, VA • On-site

$12.77/hr

Part-time

Re-posted 11 days ago

Job description

Description:

Location: Manassas Park, VA

This is a PART TIME job, starting pay of $12.77/hour. You must be a HUBZone resident to qualify. See HUBZone Map to check your address and verify it complies with the requirement.


*Part-Time (10 hours/week), Monday through Thursday, morning shift

(Bi-lingual, Fluent in Spanish and English a plus)



DUTIES AND RESPONSIBILITIES:

  • The SSI Career Resource Center (CRC) offers basic computer skills assistance services free of charge to the community. IT Support Techs are responsible for teaching and assisting customers with job-related and personal computer use skills, including:
    • Basic computer use, including keyboard and mouse
    • Microsoft Windows basic use/navigation
    • Web browser (Internet Explorer, Google Chrome, Mozilla Firefox) use
    • Email setup and use (web-based or Outlook)
    • Basic internet search skills (job postings, family search, educational research)
    • Basic use of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
    • Resume formatting

SKILLS AND EXPERIENCE:

  • Candidate must reside in SBA HUBZone map area: HUBZone Map
  • Candidate must possess verbal and written communication skills sufficient to complete online and on-the-job training.
  • Ability to work independently on assigned training tasks.
  • Excellent attention to detail and strong problem solving skills.
  • Ability to learn quickly, pick up new concepts and technologies via on-the-job training and assigned reading.
  • Moderate knowledge of personal computers and peripherals such as scanners and printers.
  • Knowledge of and/or hands-on experience with current Windows and/or Apple operating systems
  • Fluent Spanish speaker a plus
Requirements:

REQUIRED QUALIFICATIONS:

  • MUST live in a current designated HUBZone. See HUBZone Map
  • to check your address and verify it complies with the requirement.
  • Must be capable of passing a simple background check
  • High School Diploma, GED or evidence of current program of studies enrollment

SSI is committed to non-discrimination and equal employment opportunity. All qualified applicants will receive consideration for employment without discrimination based on disability, protected veteran status or any other characteristics protected by law.