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Entry Level Tech Support Jobs in Bethesda, MD (NOW HIRING)

ActioNet

Help Desk Manager Level I

Rosslyn, VA

$165K/yr

Secret The Help Desk Manager Level I is an entry-level management professional responsible for ... Ensure compliance with SLAs and organizational policies for IT support. * Maintain documentation of ...

ActioNet

Help Desk Manager Level I

Rosslyn, VA

$165K/yr

Secret The Help Desk Manager Level I is an entry-level management professional responsible for ... Ensure compliance with SLAs and organizational policies for IT support. * Maintain documentation of ...

ActioNet, Inc.

Help Desk Manager Level I

Rosslyn, VA · On-site

$165K/yr

Secret The Help Desk Manager Level I is an entry-level management professional responsible for ... Ensure compliance with SLAs and organizational policies for IT support. * Maintain documentation of ...

ActioNet

Help Desk Manager Level I

Rosslyn, VA

Secret The Help Desk Manager Level I is an entry-level management professional responsible for ... Ensure compliance with SLAs and organizational policies for IT support. * Maintain documentation of ...

Keener Management

Be Seen First

Entry Level Maintenance Tech

Washington, DC · On-site

$19 - $23/hr

An Entry Level Maintenance Technician is responsible for supporting the upkeep and repair apartments as part of a maintenance team. This role focuses on preventive maintenance, troubleshooting issues ...

Varsity Tutors

CompTIA A+ Tutor

Laurel, MD · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Varsity Tutors

CompTIA A+ Tutor

Leesburg, VA · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Varsity Tutors

CompTIA A+ Tutor

Alexandria, VA · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Varsity Tutors

CompTIA A+ Tutor

Fairfax, VA · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

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Showing results 41-60

All JobsTech Support JobsEntry Level Tech Support JobsEntry Level Tech Support Jobs in Bethesda, MD

Entry Level Tech Support information

See Bethesda, MD salary details

$28.9K

$46.5K

$70.6K

How much do entry level tech support jobs pay per year?

As of Sep 8, 2026, the average yearly pay for entry level tech support in Bethesda, MD is $46,535.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,100.00 and $50,300.00 per year, depending on experience, location, and employer.

What is an entry level tech support job?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an entry level tech support professional?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

How to get into entry level tech support with no experience?

Entry level tech support roles often require basic knowledge of computer hardware, software, and troubleshooting skills. Gaining relevant certifications like CompTIA A+ and building hands-on experience through personal projects or volunteering can improve your chances; strong communication skills and a willingness to learn are also important.

What job categories do people searching Entry Level Tech Support jobs in Bethesda, MD look for?

The top searched job categories for Entry Level Tech Support jobs in Bethesda, MD are:

What cities near Bethesda, MD are hiring for Entry Level Tech Support jobs?

Cities near Bethesda, MD with the most Entry Level Tech Support job openings:

Entry Level Tech Support jobs near you
Infographic showing various Entry Level Tech Support job openings in Bethesda, MD as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $46,535 per year, or $22.4 per hour.

Entry Level Sales Representative

Agon, Inc.

Washington, DC • On-site

Full-time

Re-posted 8 days ago

Job description

Entry Level Sales Representative


Agon | In-Person Customer Interaction | Entry-Level Sales


Are you energetic, people-focused, and ready to launch a career where every conversation can lead to growth? Agon is seeking an Entry Level Sales Representative who thrives on connecting with customers, understanding their needs, and guiding them toward the right solutions. This is an ideal role for someone who enjoys direct client interaction, relationship-driven sales, and developing strong communication skills.


What You’ll Do


  • Engage with customers through in-person outreach and sales presentations
  • Build rapport quickly to understand customers' technology needs and recommend products and services
  • Support the sales team by generating interest, creating positive first impressions, and driving conversions
  • Represent Agon with professionalism, enthusiasm, and a customer-first mindset
  • Maintain accurate tracking of interactions, feedback, and progress
  • Learn foundational sales skills and grow into more advanced roles as you develop



What We’re Looking For


  • Strong communication and people skills
  • A positive, coachable attitude
  • Interest in sales, customer interaction, and business development
  • Ability to thrive in a fast-paced, team-oriented environment
  • Reliability and a strong sense of professionalism
  • Previous customer-facing experience is helpful but not required



What Agon Offers


  • Hands-on training and continuous skill development
  • A supportive, growth-focused environment with like-minded team members
  • Opportunities for advancement based on performance, not tenure
  • Exposure to multiple areas of business, including sales, customer engagement, and leadership
  • Networking opportunities with industry professionals
  • Competitive entry-level compensation structure with performance incentives