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Entry Level Support Jobs in Silver Spring, MD (NOW HIRING)

Nexera

Entry Level Remote Sales Role

Baltimore, MD · Remote

$1.5K - $5.3K/wk

We provide full training and licensing support. Why recent grads choose this over a traditional job Typical entry-level job $42K-$55K Fixed salary. 2-3% annual raise. Income ceiling from day one.

Nexera

Entry Level Remote Sales Role

Washington, DC · Remote

$1.5K - $5.3K/wk

We provide full training and licensing support. Why recent grads choose this over a traditional job Typical entry-level job $42K-$55K Fixed salary. 2-3% annual raise. Income ceiling from day one.

USLI

Entry Level Sales Representative

Baltimore, MD · On-site

Benefits Canada Benefits Entry Level Sales Representative Location: Baltimore, MD Team: External ... We actively encourage open dialogue on diversity, equity, inclusion, and belonging to support a ...

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Entry Level Support information

See Silver Spring, MD salary details

$12

$19

$27

How much do entry level support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for entry level support in Silver Spring, MD is $19.22, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.11 per hour, depending on experience, location, and employer.

What is entry level support?

Entry level support jobs are positions designed for individuals who are starting their careers in technical or customer support roles. These jobs typically involve assisting customers or internal users with troubleshooting issues, answering questions, and providing guidance on products or services. They usually require strong communication skills, basic technical knowledge, and a willingness to learn. Entry level support roles are often a stepping stone to more advanced IT or customer service positions.

What are the key skills and qualifications needed to thrive as an entry level support professional?

To thrive as an Entry Level Support professional, you need a basic understanding of troubleshooting, customer service, and familiarity with common software or hardware systems, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote support tools, and basic operating system navigation is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for success in this role. These skills and qualities are essential for efficiently resolving user issues, ensuring customer satisfaction, and supporting smooth IT operations.

What are some common challenges faced by entry level support staff, and how can they overcome them?

Entry level support staff often encounter challenges such as handling a high volume of inquiries, addressing unfamiliar technical issues, and managing customer expectations. To overcome these hurdles, it's important to familiarize yourself with the company's products and support resources, seek guidance from experienced colleagues, and continuously improve communication skills. Many teams also provide structured onboarding and ongoing training to help new staff build confidence and efficiency in resolving issues.

What is the difference between Entry Level Support vs Customer Support Representative?

AspectEntry Level SupportCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma; strong communication skills
Work EnvironmentIT departments, tech companies, help desksCall centers, retail, service industries
Employer & Industry UsageTech, software, hardware companiesRetail, telecommunications, service sectors
Common Search & ComparisonYesYes

Entry Level Support roles typically focus on technical troubleshooting and basic IT assistance, often requiring some technical knowledge. Customer Support Representatives handle customer inquiries, complaints, and service issues, emphasizing communication skills. While both roles serve as entry points in customer or technical support, Entry Level Support is more technical, whereas Customer Support Representatives focus on customer interaction and service.

What are the most commonly searched types of Support jobs in Silver Spring, MD? The most popular types of Support jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Entry Level Support jobs? Cities near Silver Spring, MD with the most Entry Level Support job openings:
Entry Level Support jobs near you
Infographic showing various Entry Level Support job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,977 per year, or $19.2 per hour.

Entry Level Sales Representative - $5000 bonus

HomeStar Remodeling

Towson, MD • On-site

$50K - $95K/yr

Full-time

Re-posted 29 days ago

Job description

Our Mission

Here at HomeStar, we don't just remodel homes we renovate careers! HomeStar is seeking a high potential Entry Level Sales Representative looking for growth and career advancement opportunities. Recognized as Inc. Magazine's 53rd fastest-growing company in America and as a Best Place to Work, HomeStar has recently opened a new office to continue our expansion and better serve the Mid-Atlantic region. Homestar is a premier home improvement company, proud to be part of the communities we serve. We enjoy helping our friends and neighbors enhance the value and beauty of their homes.

We're Growing! Ready to Join Our Team?

At HomeStar, our strongest and most valuable asset is our people. Being part of our team means a dedication to our customers and members of the HomeStar family. It is through this dedication that we believe each person will best achieve one's individual goals and aspirations. All new employees receive full training in their new positions and a mentor dedicated to their success to provide a foundation for career growth. If you are driven and career-oriented, join our fun and supportive team!

Responsibilities:

In this Entry Level Sales role, you will play an integral role helping our customers dramatically increase the appeal and value of their home.

  • Promotion of HomeStar's products and services to prospective and existing clients
  • Development and coordination of direct marketing and sales strategies
  • Participation in ongoing sales training and support
  • Talking to customers in direct facing sales environments
  • Drive interest and Educate prospective clients on HomeStar's services

Qualifications and Candidate Characteristics:

  • Strong sense of ambition, self-motivation and self-discipline.
  • Naturally outgoing and articulate
  • High standard of integrity and strong work ethic
  • A student mentality with a passion for learning a wide-range of additional sales skills
  • Desire to mentor other marketing and sales colleagues and constantly refine your skill set
  • Reliable Transportation

Pay:

  • Total expected income range:$50,000.00 - $95,000.00 per year
  • 3508 Direct seller pay structure
  • performance based commission plus sales bonus opportunities
  • $5000 bonus