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Entry Level Support Jobs in Silver Spring, MD (NOW HIRING)

GEM

Entry-Level Marketing Assistant

Fairfax, VA

$45K - $55.70K/yr

We are currently hiring an Entry-Level Marketing Assistant to join our growing team. This is a ... Support event setup, logistics, and on-site operations * Work closely with a team to ensure ...

ServeFed

Accountant - Entry Level

Germantown, MD

Accountant US-MD-ServeFed Overview ServeFed is seeking a Full Time Entry Level Accountant in support of ServeFed's Corporate Office, Germantown, MD Seize the Opportunity! At ServeFed, we're committed ...

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Entry Level Support information

See Silver Spring, MD salary details

$12

$19

$27

How much do entry level support jobs pay per hour?

As of May 30, 2026, the average hourly pay for entry level support in Silver Spring, MD is $19.22, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.11 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Support professional, and why are they important?

To thrive as an Entry Level Support professional, you need a basic understanding of troubleshooting, customer service, and familiarity with common software or hardware systems, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote support tools, and basic operating system navigation is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for success in this role. These skills and qualities are essential for efficiently resolving user issues, ensuring customer satisfaction, and supporting smooth IT operations.

What are some common challenges faced by entry level support staff, and how can they overcome them?

Entry level support staff often encounter challenges such as handling a high volume of inquiries, addressing unfamiliar technical issues, and managing customer expectations. To overcome these hurdles, it's important to familiarize yourself with the company's products and support resources, seek guidance from experienced colleagues, and continuously improve communication skills. Many teams also provide structured onboarding and ongoing training to help new staff build confidence and efficiency in resolving issues.

What are entry level support jobs?

Entry level support jobs are positions designed for individuals who are starting their careers in technical or customer support roles. These jobs typically involve assisting customers or internal users with troubleshooting issues, answering questions, and providing guidance on products or services. They usually require strong communication skills, basic technical knowledge, and a willingness to learn. Entry level support roles are often a stepping stone to more advanced IT or customer service positions.

What is the difference between Entry Level Support vs Customer Support Representative?

AspectEntry Level SupportCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma; strong communication skills
Work EnvironmentIT departments, tech companies, help desksCall centers, retail, service industries
Employer & Industry UsageTech, software, hardware companiesRetail, telecommunications, service sectors
Common Search & ComparisonYesYes

Entry Level Support roles typically focus on technical troubleshooting and basic IT assistance, often requiring some technical knowledge. Customer Support Representatives handle customer inquiries, complaints, and service issues, emphasizing communication skills. While both roles serve as entry points in customer or technical support, Entry Level Support is more technical, whereas Customer Support Representatives focus on customer interaction and service.

What are the most commonly searched types of Support jobs in Silver Spring, MD? The most popular types of Support jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Entry Level Support jobs? Cities near Silver Spring, MD with the most Entry Level Support job openings:
Entry Level Support jobs near you
Infographic showing various Entry Level Support job openings in Silver Spring, MD as of May 2026, with employment types broken down into 4% As Needed, 50% Full Time, and 46% Part Time. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,977 per year, or $19.2 per hour.
Mechanical, Electrical & Plumbing (MEP) Entry-Level Engineer

Mechanical, Electrical & Plumbing (MEP) Entry-Level Engineer

The Whiting-Turner Contracting Company

Towson, MD • On-site

Full-time

Posted 28 days ago

Job description

Job Description
This posting is for various locations across the US - Please specify your top location on the location question in the application.
Please note:
  • Applying for positions in multiple locations will result in a longer vetting process.
  • The Whiting-Turner Contracting Company is an Equal Opportunity Employer, including the disabled and veterans.

Whiting-Turner is a national ENR Top 25 General Contractor looking for MEP entry-level engineers to help manage all aspects of construction projects. Reporting to a project manager and/or a superintendent, the MEP entry-level engineer's major duties include:
  • Coordinating work with project owner representatives, architects, engineers, inspectors, and site subcontractors and/or directing the work of all trades assigned to a construction work site.
  • Managing estimating and bidding processes and tracking costs to manage project budget.
  • Resolving and clarifying design issues.
  • Identifying and resolving field issues and change orders.
  • Writing contracts and purchase orders using company boilerplate language to document all ordered work, schedules, projected costs, change orders and technical specifications.
  • Participating in meetings to coordinate work and manage labor concerns.
  • Ensuring work is completed in accordance with quality standards and contract specifications.
  • Implementing project schedules including each task associated with project completion.
  • Documenting the technical, financial and personnel aspects of each project.
  • Reviewing project drawings, specifications, submittals and change orders.
  • Reviewing each trade's work progress with respect to each project phase.
  • Providing field support to construction superintendents to help ensure contract compliance, quality control and maintenance of the site.
  • Tracking project phase completion against milestones.
  • Setting expectations for managing a safe work site.
  • Documenting each phase of the project.

Whiting-Turner will train qualified candidates to develop:
  • General knowledge of safety regulations, ANSI standards, local and state building codes, environmental codes, availability of industry-specific codes and guidelines.
  • General knowledge of general construction processes, practices and work sites.
  • Experience with construction projects, mechanical/electrical systems, building materials, building mechanics or working with craft workers.
  • Ability to read and understand technical specifications, blueprints, technical manuals, product/material installation instructions and engineering/architectural drawings.
  • Proficiency in scheduling including related scheduling software.

Basic qualifications for Entry-Level Engineer candidates include:
  • Bachelor of Science in an Engineering discipline, Engineering Technology or Construction Management, Construction Technology.
  • Knowledge of engineering principles.
  • Ability to communicate effectively verbally and in writing.

Required Skills
Technical Capabilities
You should be familiar with the following software: Primavera, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook, Microsoft Exchange, etc.

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