Mobile Support Technician
$42.50K - $53.20K/yr
Mobile Support Technician Location: Washington, DC 20433 Duration: 12 Months - Long Term 100% Onsite The ideal candidate will demonstrate a strong foundation in technical support along with a ...
Mobile Support Technician
$42.50K - $53.20K/yr
Mobile Support Technician Location: Washington, DC 20433 Duration: 12 Months - Long Term 100% Onsite The ideal candidate will demonstrate a strong foundation in technical support along with a ...
... Mobile support and mobile phone deployment • Resolve Critical Service Requests for workstation equipment • Remove and cleanup malware, isolated viruses and spyware • Maintain a first-class ...
... Mobile support and mobile phone deployment • Resolve Critical Service Requests for workstation equipment • Remove and cleanup malware, isolated viruses and spyware • Maintain a first-class ...
Technical Support Specialist I
Washington, DC · On-site
$36.16K - $45K/yr
Mobile support and mobile phone deployment * Resolve Critical Service Requests for workstation equipment * Remove and cleanup malware, isolated viruses and spyware * Maintain a first-class level of ...
Technical Support Specialist I
Washington, DC · On-site
$36.16K - $45K/yr
Mobile support and mobile phone deployment * Resolve Critical Service Requests for workstation equipment * Remove and cleanup malware, isolated viruses and spyware * Maintain a first-class level of ...
Technical Support Specialist I
$36.16K - $45K/yr
Mobile support and mobile phone deployment * Resolve Critical Service Requests for workstation equipment * Remove and cleanup malware, isolated viruses and spyware * Maintain a first-class level of ...
Technical Support Specialist I
$36.16K - $45K/yr
Mobile support and mobile phone deployment * Resolve Critical Service Requests for workstation equipment * Remove and cleanup malware, isolated viruses and spyware * Maintain a first-class level of ...
Technical Support Specialist I with Security Clearance
$36.16K - $45K/yr
McAfee Encryption, Truecrypt, bitlocker) Experience working with Azure, Microsoft 365 Mobile support/phone deployment Macs iOS Dell hardware Previous experience working with a Federal Government ...
Technical Support Specialist I with Security Clearance
$36.16K - $45K/yr
McAfee Encryption, Truecrypt, bitlocker) Experience working with Azure, Microsoft 365 Mobile support/phone deployment Macs iOS Dell hardware Previous experience working with a Federal Government ...
HQ VIP Support, Service Desk
Washington, DC · On-site
$23.25 - $31.75/hr
Support executive users with endpoint, mobile device, Microsoft 365, application, connectivity, printer, account, and access-related issues. * Coordinate VIP escalations with Tier 1, Tier 2, AV ...
HQ VIP Support, Service Desk
Washington, DC · On-site
$23.25 - $31.75/hr
Support executive users with endpoint, mobile device, Microsoft 365, application, connectivity, printer, account, and access-related issues. * Coordinate VIP escalations with Tier 1, Tier 2, AV ...
HQ VIP Support, Service Desk
Washington, DC · On-site
$23.25 - $31.75/hr
Support executive users with endpoint, mobile device, Microsoft 365, application, connectivity, printer, account, and access-related issues. * Coordinate VIP escalations with Tier 1, Tier 2, AV ...
HQ VIP Support, Service Desk
Washington, DC · On-site
$23.25 - $31.75/hr
Support executive users with endpoint, mobile device, Microsoft 365, application, connectivity, printer, account, and access-related issues. * Coordinate VIP escalations with Tier 1, Tier 2, AV ...
Experience with responsive design and mobile support a strong plus. Prefer experience with unit and integration test frameworks such as Jasmine, Karma, and Selenium. Prefer experience in a continuous ...
Experience with responsive design and mobile support a strong plus. Prefer experience with unit and integration test frameworks such as Jasmine, Karma, and Selenium. Prefer experience in a continuous ...
Mission and Warfighter Support We are a Service-Disabled Veteran-Owned Small Business (SDVOSB) and ... Security Engineer (Mobile) Location: Arlington, VA Security Clearance:Secret Duties and ...
Mission and Warfighter Support We are a Service-Disabled Veteran-Owned Small Business (SDVOSB) and ... Security Engineer (Mobile) Location: Arlington, VA Security Clearance:Secret Duties and ...
Helpdesk Technician - Tier 1
Herndon, VA · On-site
$20.50 - $27.75/hr
... Mobile Support, adding and deleting users to the client network as well as other AD HOC tasks. • Assist clients with hardware and software support via telephone. • Coordinate with team to ensure ...
Helpdesk Technician - Tier 1
Herndon, VA · On-site
$20.50 - $27.75/hr
... Mobile Support, adding and deleting users to the client network as well as other AD HOC tasks. • Assist clients with hardware and software support via telephone. • Coordinate with team to ensure ...
Helpdesk Technician - Tier 1
Falls Church, VA · On-site
$21.25 - $28.75/hr
... to provide Mobile Support, adding and deleting users to the client network as well as other AD HOC tasks. • Ability to assist clients with hardware and software support via telephone. • ...
Helpdesk Technician - Tier 1
Falls Church, VA · On-site
$21.25 - $28.75/hr
... to provide Mobile Support, adding and deleting users to the client network as well as other AD HOC tasks. • Ability to assist clients with hardware and software support via telephone. • ...
Provide Mobile Support, adding and deleting users to the client network as well as other AD HOC tasks. Assist clients with hardware and software support via telephone. Coordinate with team to ensure ...
New
Provide Mobile Support, adding and deleting users to the client network as well as other AD HOC tasks. Assist clients with hardware and software support via telephone. Coordinate with team to ensure ...
New
This position serves as the Project Manager (Technical) for the CAD/RMS/Mobile support program, overseeing and directing a team of contractors responsible for multi-agency support . Responsibilities ...
This position serves as the Project Manager (Technical) for the CAD/RMS/Mobile support program, overseeing and directing a team of contractors responsible for multi-agency support . Responsibilities ...
Provide Mobile Support, adding and deleting users to the client network as well as other AD HOC tasks. * Assist clients with hardware and software support via telephone. * Coordinate with team to ...
Provide Mobile Support, adding and deleting users to the client network as well as other AD HOC tasks. * Assist clients with hardware and software support via telephone. * Coordinate with team to ...
Mobile Customer Support Specialist
Ashburn, VA · On-site
$18.50 - $24.75/hr
The Mobility Customer Support Specialist provides direct support to the Senior Mobility Engineer with Mobile Device Management (MDM) user support and issue resolution. Candidate should have working ...
Mobile Customer Support Specialist
Ashburn, VA · On-site
$18.50 - $24.75/hr
The Mobility Customer Support Specialist provides direct support to the Senior Mobility Engineer with Mobile Device Management (MDM) user support and issue resolution. Candidate should have working ...
Mobile Customer Support Specialist
$18.50 - $24.75/hr
The Mobility Customer Support Specialist provides direct support to the Senior Mobility Engineer with Mobile Device Management (MDM) user support and issue resolution Candidate should have working ...
Mobile Customer Support Specialist
$18.50 - $24.75/hr
The Mobility Customer Support Specialist provides direct support to the Senior Mobility Engineer with Mobile Device Management (MDM) user support and issue resolution Candidate should have working ...
Mobile Developer
Mclean, VA · On-site
... support app lifecycle management Qualifications : Required : • Ionic Framework (enterprise-scale mobile app development) • Capacitor (native bridge, plugin development, device integration) • ...
New
Mobile Developer
Mclean, VA · On-site
... support app lifecycle management Qualifications : Required : • Ionic Framework (enterprise-scale mobile app development) • Capacitor (native bridge, plugin development, device integration) • ...
New
Mobile Developer
Mclean, VA · On-site
$100K - $130K/yr
Must Have Technical/Functional Skills • Ionic Framework (enterprise-scale mobile app development ... Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity ...
Mobile Developer
Mclean, VA · On-site
$100K - $130K/yr
Must Have Technical/Functional Skills • Ionic Framework (enterprise-scale mobile app development ... Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity ...
The Mobile Device Engineer supports SEC ISS contract operations by delivering secure, reliable mobile device services to SEC end users. This role provides end-to-end deployment, provisioning, and ...
The Mobile Device Engineer supports SEC ISS contract operations by delivering secure, reliable mobile device services to SEC end users. This role provides end-to-end deployment, provisioning, and ...
Hybrid Mobile Developer
Springfield, VA · On-site
The Mobile Developer will design, build, enhance, and support mission-critical, public-facing ... mobile applications for Department of Homeland Security (DHS) components, with a focus on ...
Hybrid Mobile Developer
Springfield, VA · On-site
The Mobile Developer will design, build, enhance, and support mission-critical, public-facing ... mobile applications for Department of Homeland Security (DHS) components, with a focus on ...
Mobile Support information
See Silver Spring, MD salary details
$12.18 - $13.53
1% of jobs
$13.53 - $14.89
4% of jobs
$15.95 is the 25th percentile. Wages below this are outliers.
$14.89 - $16.24
25% of jobs
$16.24 - $17.60
14% of jobs
The median wage is $18.12 / hr.
$17.60 - $18.95
14% of jobs
$18.95 - $20.31
10% of jobs
$20.99 is the 75th percentile. Wages above this are outliers.
$20.31 - $21.67
13% of jobs
$21.67 - $23.02
4% of jobs
$23.02 - $24.38
8% of jobs
$24.38 - $25.73
3% of jobs
$25.73 - $27.09
3% of jobs
$12
$19
$27
How much do mobile support jobs pay per hour?
As of May 29, 2026, the average hourly pay for mobile support in Silver Spring, MD is $19.22, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.11 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Mobile Support specialist, and why are they important?
To thrive as a Mobile Support specialist, you need a strong understanding of mobile operating systems (iOS, Android), troubleshooting techniques, and excellent customer service skills, often supported by relevant IT certifications. Familiarity with mobile device management (MDM) systems, remote diagnostic tools, and ticketing software is typically required. Outstanding communication, patience, and problem-solving abilities help you deliver effective support and build user trust. These skills ensure quick resolution of technical issues, high user satisfaction, and efficient support operations in technology-driven environments.
What are some common challenges faced by Mobile Support professionals, and how can they be addressed?
Mobile Support professionals often encounter challenges such as troubleshooting diverse device types, managing frequent software updates, and addressing connectivity issues. Staying updated with the latest mobile operating systems and device models is essential for providing effective solutions. Building strong communication skills helps in guiding users through complex technical steps, while collaborating with development and IT teams ensures timely resolution of persistent issues. Proactively documenting solutions and sharing knowledge within the team can also improve efficiency and user satisfaction.
What is Mobile Support?
Mobile Support refers to the assistance and troubleshooting provided to users of mobile devices such as smartphones and tablets. This support typically includes helping with software issues, connectivity problems, app installations, device setup, and hardware troubleshooting. Mobile Support specialists may assist customers via phone, chat, email, or in-person to resolve technical issues and ensure devices function properly. The goal is to enhance the user experience and minimize downtime caused by mobile device problems.
What is the difference between Mobile Support vs Mobile Device Technician?
| Aspect | Mobile Support | Mobile Device Technician |
|---|---|---|
| Certifications | Basic certifications like CompTIA A+ often preferred | More specialized certifications such as Apple Certified iOS Technician or Samsung Certified Technician |
| Work Environment | Customer service centers, help desks, remote support | Repair shops, service centers, on-site troubleshooting |
| Job Focus | Providing technical support, troubleshooting, and user assistance | Diagnosing and repairing hardware/software issues on mobile devices |
| Industry Usage | Common in telecom, retail, and tech support sectors | Primarily in electronics repair and manufacturing industries |
Mobile Support roles focus on assisting users with mobile device issues through support channels, while Mobile Device Technicians specialize in repairing and diagnosing hardware problems. Both roles require technical knowledge, but Mobile Support emphasizes customer service and troubleshooting, whereas Mobile Device Technicians focus on hands-on repairs.
What are the most commonly searched types of Support jobs in Silver Spring, MD? The most popular types of Support jobs in Silver Spring, MD are:
What are popular job titles related to Mobile Support jobs in Silver Spring, MD? For Mobile Support jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Mobile Support jobs in Silver Spring, MD look for? The top searched job categories for Mobile Support jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Mobile Support jobs? Cities near Silver Spring, MD with the most Mobile Support job openings:
Job description
Job Title: Mobile Support Technician
Location: Washington, DC 20433
Duration: 12 Months – Long Term
100% Onsite
Job Description: The ideal candidate will demonstrate a strong foundation in technical support along with a proactive attitude toward continuous learning and skill development.
Key qualifications include:
- Proven experience in technical support / walk-in support environments
- Strong customer service orientation with the ability to support end users effectively
- Experience with mobile device management and asset lifecycle processes
- Hands-on experience with ticketing systems (e.g., ServiceNow, Remedy, or similar platforms)
- Excellent written and verbal communication skills
- Working knowledge of Microsoft O365 and Excel-based reporting
- Willingness to learn, adapt, and continuously maintain/upskill technical knowledge in a fast-paced environment
We are looking for candidates who not only meet the technical requirements but also bring a growth mindset, accountability, and a commitment to delivering high-quality client support.
“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”
About Mindlance
Sourced by ZipRecruiter
Mindlance is a multinational staffing and services firm based in the Greater NYC area. We have 14 offices across the United States, Canada, and India. We match talented people to Fortune 500 and Fortune 1000 companies across industries. We have been in business since 1999 and are recognized by Staffing Industry Analysts (SIA) as one of the fastest-growing U.S. staffing firms. Our rapid growth means more jobs, more projects, and more opportunities for you. Our core philosophy means that you work with an organization that truly values and recognizes you.
Industry
Recruiting and staffing services
Company size
1,001 - 5,000 Employees
Headquarters location
Union, NJ, US
Year founded
1999