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Mobile Support Jobs in Silver Spring, MD (NOW HIRING)

Mobile Malware Engineer

Linthicum, MD ยท On-site

$135K - $216K/yr

Responsibilities Peraton is seeking a Mobile Malware Engineer in our Linthicum, MD office in support of our Department of Defense (DoD) customer as part of a highly talented, highly motivated, and ...

Mobile Support * Assist customers with transferring contacts, emails, and media. * Provide password resets with appropriate credential verification. * Activate and configure SIM or eSIM for device ...

Mobile Malware Engineer

Linthicum, MD ยท On-site

$135K - $216K/yr

Responsibilities Peraton is seeking a Mobile Malware Engineer in our Linthicum, MD office in support of our Department of Defense (DoD) customer as part of a highly talented, highly motivated, and ...

Build and support iOS and Android mobile applications using React Native * Collaborate with product managers, designers, and backend teams to deliver high-quality solutions * Ensure technical ...

Build and support iOS and Android mobile applications using React Native * Collaborate with product managers, designers, and backend teams to deliver high-quality solutions * Ensure technical ...

Cross-Platform Mobile Developer

Washington, DC ยท On-site

$157K - $212K/yr

Support and troubleshoot MDM deployments to ensure seamless integration and user experience. * Stay up-to-date on mobile technology trends, frameworks, and security protocols, incorporating them into ...

We are currently seeking a full-time Mobile Phlebotomist interested in joining a high-growth stage ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...

Mobile Phlebotomist

Washington, DC ยท On-site

$22 - $23/hr

We are currently seeking a full-time Mobile Phlebotomist interested in joining a high-growth stage ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...

Mobile Device support and troubleshooting, including o Device Procurement (Phones, Tablets & Hotspot/MiFi) via DHHS-provided tools and interfaces o Device Configuration Management o Assignment and ...

Showing results 41-60

Mobile Support information

See Silver Spring, MD salary details

$12

$19

$27

How much do mobile support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for mobile support in Silver Spring, MD is $19.22, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.11 per hour, depending on experience, location, and employer.

What is the difference between Mobile Support vs Mobile Device Technician?

AspectMobile SupportMobile Device Technician
CertificationsBasic certifications like CompTIA A+ often preferredMore specialized certifications such as Apple Certified iOS Technician or Samsung Certified Technician
Work EnvironmentCustomer service centers, help desks, remote supportRepair shops, service centers, on-site troubleshooting
Job FocusProviding technical support, troubleshooting, and user assistanceDiagnosing and repairing hardware/software issues on mobile devices
Industry UsageCommon in telecom, retail, and tech support sectorsPrimarily in electronics repair and manufacturing industries

Mobile Support roles focus on assisting users with mobile device issues through support channels, while Mobile Device Technicians specialize in repairing and diagnosing hardware problems. Both roles require technical knowledge, but Mobile Support emphasizes customer service and troubleshooting, whereas Mobile Device Technicians focus on hands-on repairs.

What is mobile support?

Mobile Support refers to the assistance and troubleshooting provided to users of mobile devices such as smartphones and tablets. This support typically includes helping with software issues, connectivity problems, app installations, device setup, and hardware troubleshooting. Mobile Support specialists may assist customers via phone, chat, email, or in-person to resolve technical issues and ensure devices function properly. The goal is to enhance the user experience and minimize downtime caused by mobile device problems.

What are the key skills and qualifications needed to thrive as a mobile support specialist, and why are they important?

To thrive as a Mobile Support specialist, you need a strong understanding of mobile operating systems (iOS, Android), troubleshooting techniques, and excellent customer service skills, often supported by relevant IT certifications. Familiarity with mobile device management (MDM) systems, remote diagnostic tools, and ticketing software is typically required. Outstanding communication, patience, and problem-solving abilities help you deliver effective support and build user trust. These skills ensure quick resolution of technical issues, high user satisfaction, and efficient support operations in technology-driven environments.

What are some common challenges faced by mobile support professionals, and how can they be addressed?

Mobile Support professionals often encounter challenges such as troubleshooting diverse device types, managing frequent software updates, and addressing connectivity issues. Staying updated with the latest mobile operating systems and device models is essential for providing effective solutions. Building strong communication skills helps in guiding users through complex technical steps, while collaborating with development and IT teams ensures timely resolution of persistent issues. Proactively documenting solutions and sharing knowledge within the team can also improve efficiency and user satisfaction.
What are the most commonly searched types of Support jobs in Silver Spring, MD? The most popular types of Support jobs in Silver Spring, MD are:
What are popular job titles related to Mobile Support jobs in Silver Spring, MD? For Mobile Support jobs in Silver Spring, MD, the most frequently searched job titles are:
What cities near Silver Spring, MD are hiring for Mobile Support jobs? Cities near Silver Spring, MD with the most Mobile Support job openings:

Mobile Malware Engineer

Applied Information Sciences

College Park, MD โ€ข On-site

$101 - $152/hr

Other

Posted 9 days ago


Job description

Why AIS?When you join AIS, youโ€™re joining a mission-driven team thatโ€™s passionate about making a difference. Youโ€™ll work on projects that matter, alongside industry-leading experts, in an environment that fosters innovation, driving client success, and empowering our team to make a lasting impact. As an employee-owned company, we value collaboration, inclusivity, continuous growth, and shared success.Employee Ownership : Your contributions directly impact the companyโ€™s success, and you share in its achievements.Continuous Learning : Access to resources, training, and mentorship to support your professional growth.Inclusive Culture : A workplace where diversity is celebrated, and everyoneโ€™s voice is valued.Mission-Driven Work : Engage in projects that make a meaningful difference for our clients and communities.What are we looking for?At AIS, we're looking for more than just skills - we're looking for driven individuals who are passionate about making a difference, eager to grow, and aligned with our core principles.What you will be doing?At AIS, we are dedicated to providing our employees with diverse opportunities to grow their careers while supporting a variety of impactful projects. For this position, we are seeking a talented individual to join AIS as a Senior Security Engineer.Core Knowledge & Skills: Designs secure architectures, leverages advanced threat detection, leads incident response, and implements security automation.Work & Complexity: Manages complex incidents, conducts threat analysis, leads audits, and implements process improvements.Quality & Independence: Delivers high-quality reports, aligns practices with industry standards, and operates with high autonomy.Teamwork & Communication: Leads team projects, collaborates cross-functionally, mentors juniors, and resolves conflicts.Consulting & Engagement: Provides strategic consulting, leads improvement initiatives, recommends advanced technologies, and manages vendor relationships.As your initial career assignment, you will support the priorities and vital functions of our shared services teams as a(n) Mobile Malware Engineer.Project SummarySeeking a Mobile Malware Engineer to analyze, reverse engineer, and characterize malicious software targeting Android and iOS platforms in support of a federal government customer. Using expertise in malware reverse engineering and analysis, the engineer will evaluate complex malicious code through tools including disassemblers, debuggers, hex editors, unpackers, virtual machines, and network sniffers. The engineer will investigate instances of malicious code to determine attack vectors, payloads, and the extent of damage and data exfiltration โ€” delivering actionable intelligence products that directly support national security missions.Key ResponsibilitiesPerform static and dynamic analysis of mobile malware on Android and iOS platforms.Reverse engineer ARM/ARM64 binaries; unpack APK/IPA files, bypass runtime protections, and conduct reverse engineering of known and suspected malware files.Identify C2 infrastructure, persistence mechanisms, and indicators of compromise (IOCs); investigate attack vectors, payloads, and the extent of data exfiltration.Identify vulnerabilities in binaries, analyze shellcode, and recommend preventative or defensive actions.Develop custom tooling, automation scripts, and YARA detection signatures; build network and host-based signatures and recommend heuristic or anomaly-based detection methods.Produce technical reports with MITRE ATT&CK for Mobile mappings, remediation recommendations, and detailed documentation of malware behavior and command-and-control infrastructure.Perform ongoing research into malicious software, emerging vulnerabilities, and exploitation tactics to stay ahead of evolving threats.Collaborate with forensics, vulnerability research, and cyber operations teams.Required For This OpportunityBachelor's + 8 yrs experience, or Master's + 6 yrs experience. A degree in Cybersecurity, Computer Science, Software Engineering, Information Technology, Information Systems, or related field is highly desired. However, an additional four years of experience may be considered in lieu if a Bachelor's degree.Active Top Secret with SCI eligibility clearance required.Proficiency in ARM/ARM64 assembly and low-level binary analysis.Strong knowledge of Android and iOS internals (APK/IPA structure, ART runtime, Mach-O binaries).Hands-on experience with: Ghidra, IDA Pro, Jadx, Frida, MobSF, Corellium.Scripting in Python; familiarity with Java, Kotlin, or Swift.Nice to Have SkillsExperience with CNO toolchains or offensive mobile capability development.Familiarity with nation-state APT campaigns targeting mobile endpoints.Knowledge of MDM/EMM environments and mobile forensics tools (Cellebrite, Oxygen Forensic).Published research, CVEs, or open-source contributions in mobile security.Preferred Certifications: GREM, GMOB, eMAPT, OSED, OSCP, CISSP, or CompTIA SecurityX.At AIS, we are committed to offering competitive and fair compensation that reflects the skills, experience, and contributions of each team member.The targeted base salary range for this role is $101,000-$152,000 per year. Please note that this range is provided as a guideline and the final offer will be based on several factors, including but not limited to, skillset and competencies, level of experience, education, certifications, and location.We value transparency in our hiring process and are happy to discuss how your unique qualifications align with our compensation structure during the interview process.Applied Information Sciences does not discriminate on the basis of race, national origin, religion, color, gender, sexual orientation, age, disability, protected veteran status, or any other basis. Employment decisions are based solely on qualifications, merit, and business needs. #J-18808-Ljbffr