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Entry Level Support Jobs in Silver Spring, MD (NOW HIRING)

Aftermarket Sales Associate (Entry Level Sales) Baltimore, MD Currently, we are seeking an Aftermarket Sales Associate to support our Baltimore, MD location. We offer tremendous opportunity for ...

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In this entry-level role, you'll represent nationally recognized nonprofit and charitable ... support for important causes. This is an excellent opportunity for individuals interested in ...

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Entry-Level Recruiter

Mclean, VA · On-site

$36K - $48K/yr

We are looking for an Entry-Level Recruiter who can support a variety of needs within the company's recruiting department. The department is responsible for the company's overall talent acquisition ...

Acts as a trusted subject-matter contributor rather than an entry-level support role. Privacy by Design & Product Advisory * Support product, engineering, and business teams by advising on privacy-by ...

Entry-Level Recruiter

Mclean, VA

$36K - $48K/yr

We are looking for an Entry-Level Recruiter who can support a variety of needs within the company's recruiting department. The department is responsible for the company's overall talent acquisition ...

Entry-Level Recruiter

Mclean, VA · On-site

$36K - $48K/yr

We are looking for an Entry-Level Recruiter who can support a variety of needs within the company's recruiting department. The department is responsible for the company's overall talent acquisition ...

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Entry Level Support information

See Silver Spring, MD salary details

$12

$19

$27

How much do entry level support jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for entry level support in Silver Spring, MD is $19.22, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.11 per hour, depending on experience, location, and employer.

How can I make $2000 a week working from home?

Entry level support roles typically pay between $12 and $20 per hour, making it challenging to reach $2000 weekly without overtime or additional income sources. To achieve higher earnings, gaining specialized skills, certifications, or taking on multiple support roles can increase earning potential, especially if working full-time or freelance from home.

What jobs pay 4000 a week without a degree?

Entry level support roles typically do not pay $4,000 a week; such high earnings are more common in specialized fields like sales, real estate, or certain freelance roles that require experience or skills rather than formal education. High-paying jobs without a degree often involve commission, performance-based pay, or entrepreneurial work, but they usually require significant expertise or certification. Most entry-level support positions offer lower weekly pay, often below this threshold.

How to get into IT support with no experience?

Entry-level IT support roles often require basic knowledge of computer hardware, software, and troubleshooting. Gaining relevant skills through online courses, certifications like CompTIA A+, and hands-on practice can improve your chances; internships or volunteering can also provide practical experience.

What are entry level support jobs?

Entry level support jobs are positions designed for individuals who are starting their careers in technical or customer support roles. These jobs typically involve assisting customers or internal users with troubleshooting issues, answering questions, and providing guidance on products or services. They usually require strong communication skills, basic technical knowledge, and a willingness to learn. Entry level support roles are often a stepping stone to more advanced IT or customer service positions.

What are the key skills and qualifications needed to thrive as an Entry Level Support professional, and why are they important?

To thrive as an Entry Level Support professional, you need a basic understanding of troubleshooting, customer service, and familiarity with common software or hardware systems, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote support tools, and basic operating system navigation is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for success in this role. These skills and qualities are essential for efficiently resolving user issues, ensuring customer satisfaction, and supporting smooth IT operations.

What are some common challenges faced by entry level support staff, and how can they overcome them?

Entry level support staff often encounter challenges such as handling a high volume of inquiries, addressing unfamiliar technical issues, and managing customer expectations. To overcome these hurdles, it's important to familiarize yourself with the company's products and support resources, seek guidance from experienced colleagues, and continuously improve communication skills. Many teams also provide structured onboarding and ongoing training to help new staff build confidence and efficiency in resolving issues.

What jobs pay $700 a day?

Entry level support roles typically do not pay $700 a day, as they are designed for beginners and usually offer lower wages. Higher-paying jobs that can reach or exceed this amount often require specialized skills, certifications, or experience, such as freelance consulting, technical support for specialized industries, or contract work in IT support. These roles may involve flexible schedules and the use of specific tools or platforms to achieve higher daily earnings.

What is the difference between Entry Level Support vs Customer Support Representative?

AspectEntry Level SupportCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma; strong communication skills
Work EnvironmentIT departments, tech companies, help desksCall centers, retail, service industries
Employer & Industry UsageTech, software, hardware companiesRetail, telecommunications, service sectors
Common Search & ComparisonYesYes

Entry Level Support roles typically focus on technical troubleshooting and basic IT assistance, often requiring some technical knowledge. Customer Support Representatives handle customer inquiries, complaints, and service issues, emphasizing communication skills. While both roles serve as entry points in customer or technical support, Entry Level Support is more technical, whereas Customer Support Representatives focus on customer interaction and service.

What are the most commonly searched types of Support jobs in Silver Spring, MD? The most popular types of Support jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Entry Level Support jobs? Cities near Silver Spring, MD with the most Entry Level Support job openings:
Infographic showing various Entry Level Support job openings in Silver Spring, MD as of July 2026, with employment types broken down into 1% Locum Tenens, 77% Full Time, 21% Part Time, and 1% Contract. Highlights an 94% Physical, 4% Hybrid, and 2% Remote job distribution, with an average salary of $39,977 per year, or $19.2 per hour.
Entry Level Project Support Analyst

Entry Level Project Support Analyst

The Concourse Group

Columbia, MD

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday


Job description

Entry Level Project Support Analyst

SUMMARY

The Concourse Group is looking for entry level candidates to support projects serving public sector clients. This is a blanket job posting and will cover multiple positions. Not all required tasks will be required of every hire. This position is a hybrid position, and candidates must live local to the National Capital or Baltimore, Maryland Regions as meetings at our corporate office in Columbia, MD are required.


This position requires strong communication skills, knowledge of Word, PowerPoint, Excel and other MS Office products, the ability to learn new skills quickly, and high standards for growth and work quality. While training on specific tasks will be provided, the ideal candidate will have exemplary attention to detail, the ability to follow complex instructions requiring a sequential order of operations and won't be afraid to ask questions. This position also requires a high level of multi-tasking, time management skills and decision-making skills.

SKILLS AND ABILITIES


  1. Skills in MS Office applications (Excel, PowerPoint, Word).

  2. Skills with Adobe Standard and/or Pro.

  3. Skilled with attention to detail and employing methods of quality control in work product.

  4. Ability to effectively manage communications and coordinate tasks in a hybrid setting where participants are in geographically diverse regions.

  5. Ability to adapt to changing priorities and a wide scope of tasking.

  6. Ability to solve problems using critical thinking.

  7. Ability to assemble, communicate and present information clearly both verbally and in writing.

  8. Ability to analyze social nuances in a project management setting involving multiple parties from multiple organizations.

  9. Ability to understand customer problems, quickly learn new tools and technologies, and work both independently and as part of a team.

  10. Ability to solve problems using a detailed and well-ordered approach.

  11. Ability to work without direct supervision and independently with structured guidelines.

POSSIBLE TASKS


  1. Performing assigned research in various project specific topic areas (policy, economics, etc.)
  2. Performing data entry and entry level data analysis.
  3. Providing action tracking to support a project manager, organization of deliverables and documents in both an MS Teams and SharePoint environment, and over all workflow process management support.
  4. Creation of project specific templates in MS Word, PowerPoint, Excel, or MS Forms.
  5. Creating, moderating and managing attendees for a variety of virtual meeting platforms such as MS Teams or Webex.
  6. Supporting physical meetings by securing/ setting up meeting space, setting up and necessary audio-visual equipment, printing handouts, name badges, table tents, etc.

  7. Analyzing data from a designated number of sites, ensuring any variances are identified, investigated, and corrected.

  8. Preparing written project reports including meeting minutes, weekly status reports, data summaries and other reports as directed.
  9. Editing written documents such as reports, manuals, standard operating procedures, training guides, etc.
  10. Supporting project travel by booking and planning all travel within various federal, state or local travel systems.

  11. Attending project, company, and team meetings both in person and virtually.

  12. Providing support to multiple projects at once involving a high level of organization and time management.

  13. Exercise quality control measures on your own work and utilize support from more senior staff.

REQUIRED EDUCATION AND EXPERIENCE

  1. High school diploma AND five (5) years of consecutive experience in a professional government or office environment.
  2. Bachelor's degree from an accredited University or College AND one (1) year of experience in a professional government or office environment.

PREFERRED EXPERIENCE


  1. Bachelor's degree in the areas of real estate, data management, public policy, emergency management, sociology, criminology, political science, business administration or another related field.

  2. Experience with a federal agency or for a federal contractor where you supported federal projects.

OTHER:


  1. Must be a U.S. Citizen

  2. Must live local to the National Capital Region, including the Baltimore and Columbia regions

ABOUT CONCOURSE:

We exist to provide the best possible programmatic and project management consulting support to inspire and empower our clients to achieve their important missions. A small business founded in 2001, The Concourse Group (Concourse) is an accomplished consulting firm committed to improving government project efficiency and budgetary goals with a focus onMaking the Complex Simple. Concourse values client-focused service, innovation, and a drive to improve outcomes and results. Our clients are DOD and other federal agencies, state, and local governments; universities and colleges; and housing authorities who are driven, in the face of declining budgets, to recapitalize their assets and effectively manage their resources to optimize mission-critical programs and projects.

This position is eligible for the comprehensive Concourse benefits package.


  1. Healthcare Insurance Benefit | Health, Dental, and Vision benefits. Company-paid employee premiums.

  2. Life Insurance | Company-paid benefit.

  3. Long-Term Disability Insurance | Company-paid benefit.

  4. Short-Term Disability Insurance | Employee-paid premium.

  5. Health Savings Account | Pre-tax employee contribution.

  6. 401K | Pre-tax employee contribution and Concourse matches up to 4% of the base salary.

  7. Paid Time-Off (PTO) Benefit | 15 PTO days per year.

  8. Paid Holidays | Eleven (11) paid federal holidays.

  9. Other | Concourse offices are in Annapolis, MD. We offer a flexible daily work schedule and a hybrid weekly schedule.

Equal Opportunity Employer