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Entry Level Support Jobs in Silver Spring, MD (NOW HIRING)

USHA

Entry Level Account Rep - Sales

Fairfax, VA

$65K - $95K/yr

Real support means real leadership backing you up. You'll be armed with the tools and know how to ... Entry Level Account Rep Essentials: Accountable and Coachable Team Player A Passion for Helping ...

USHA

Entry Level Account Rep - Sales

Fairfax, VA

$65K - $95K/yr

Real support means real leadership backing you up. You'll be armed with the tools and know how to ... Entry Level Account Rep Essentials: Accountable and Coachable Team Player A Passion for Helping ...

Prince George's County, MD

Health Aide

Largo, MD · On-site

$52.06K - $65.58K/yr

About the Position This is entry level support work assisting in the health care of clients in such areas as mental health, dental and human services. Contacts are primarily with Health Department ...

Coalescence Inc

Account Manager | Entry Level Sales

Fairfax, VA · On-site

$45.30K - $54.60K/yr

Account Manager | Entry Level Sales At Coalescence, we do things a bit differently than your ... Constant support from the management team * Team environment We realize there are so many unknowns ...

Ally Behavior Centers

Entry-Level Recruiter

Mclean, VA

$36.40K - $48K/yr

We are looking for an Entry-Level Recruiter who can support a variety of needs within the company's recruiting department. The department is responsible for the company's overall talent acquisition ...

Ally Behavior Centers

Entry-Level Recruiter

Mclean, VA · On-site

$36.40K - $48K/yr

We are looking for an Entry-Level Recruiter who can support a variety of needs within the company's recruiting department. The department is responsible for the company's overall talent acquisition ...

Ally Behavior Centers

Entry-Level Recruiter

Mclean, VA · On-site

$36.40K - $48K/yr

We are looking for an Entry-Level Recruiter who can support a variety of needs within the company's recruiting department. The department is responsible for the company's overall talent acquisition ...

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Entry Level Support information

See Silver Spring, MD salary details

$12

$19

$27

How much do entry level support jobs pay per hour?

As of May 30, 2026, the average hourly pay for entry level support in Silver Spring, MD is $19.22, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.11 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Support professional, and why are they important?

To thrive as an Entry Level Support professional, you need a basic understanding of troubleshooting, customer service, and familiarity with common software or hardware systems, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote support tools, and basic operating system navigation is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for success in this role. These skills and qualities are essential for efficiently resolving user issues, ensuring customer satisfaction, and supporting smooth IT operations.

What are some common challenges faced by entry level support staff, and how can they overcome them?

Entry level support staff often encounter challenges such as handling a high volume of inquiries, addressing unfamiliar technical issues, and managing customer expectations. To overcome these hurdles, it's important to familiarize yourself with the company's products and support resources, seek guidance from experienced colleagues, and continuously improve communication skills. Many teams also provide structured onboarding and ongoing training to help new staff build confidence and efficiency in resolving issues.

What are entry level support jobs?

Entry level support jobs are positions designed for individuals who are starting their careers in technical or customer support roles. These jobs typically involve assisting customers or internal users with troubleshooting issues, answering questions, and providing guidance on products or services. They usually require strong communication skills, basic technical knowledge, and a willingness to learn. Entry level support roles are often a stepping stone to more advanced IT or customer service positions.

What is the difference between Entry Level Support vs Customer Support Representative?

AspectEntry Level SupportCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma; strong communication skills
Work EnvironmentIT departments, tech companies, help desksCall centers, retail, service industries
Employer & Industry UsageTech, software, hardware companiesRetail, telecommunications, service sectors
Common Search & ComparisonYesYes

Entry Level Support roles typically focus on technical troubleshooting and basic IT assistance, often requiring some technical knowledge. Customer Support Representatives handle customer inquiries, complaints, and service issues, emphasizing communication skills. While both roles serve as entry points in customer or technical support, Entry Level Support is more technical, whereas Customer Support Representatives focus on customer interaction and service.

What are the most commonly searched types of Support jobs in Silver Spring, MD? The most popular types of Support jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Entry Level Support jobs? Cities near Silver Spring, MD with the most Entry Level Support job openings:
Entry Level Support jobs near you
Infographic showing various Entry Level Support job openings in Silver Spring, MD as of May 2026, with employment types broken down into 4% As Needed, 50% Full Time, and 46% Part Time. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,977 per year, or $19.2 per hour.
Entry Level Program Support Specialist, Ft. Belvoir VA

Entry Level Program Support Specialist, Ft. Belvoir VA

NSS

Fort Belvoir, VA

Other

Posted 14 days ago

Job description

Job Title
Entry Level Program Support Specialist
Location
Fort Belvoir, VA - Fort Belvoir, VA 22060 US (Primary)
Job Description

Fibertek is looking for a self-starting individual to fill an entry-level Program Support Specialist position at Fort Belvoir, VA. You will support the US Army's world class research and development programs by producing signs, posters, and plaques, and supporting the Facilities team of the Army's Research and Technology Integration Directorate. Other duties include learning and using CAD (computer aided design) software to update building plans, assisting in carpentry shop, picking up ordered materials from local vendors, etc. The position offers an early career candidate a long term opportunity to develop skills and add responsibilities.

This is a full time, permanent position and Fibertek offers a comprehensive benefits package. Secret Clearance is required; Fibertek will sponsor successful candidate for Secret Clearance if needed.

Design and engrave lettering and ornamental designs on metal, glass and wood articles using engraving machines according to sketches and using existing logo patterns and programs.
Edit, print and adhere posters using large scale plotter and vacuum press.
Draft, edit, modify, and organize CAD drawings for construction, electrical, and HVAC requirements.
Coordinate work with colleagues and clients.
Other duties as assigned (ex. Facilities team supports snow clearance on a rotational basis).
Follow all safety protocol and protection measures.

Job Requirements

Strong customer service skills. Excellent communication and interpersonal skills.
Competency in Microsoft Suite and ability to learn specialized programs (ex. programs for engraving machines, CAD software).
Strong attention to detail and organization.
Valid drivers license required for local travel.

Work Environment and Physical Requirements/Demands:
Production shop and office environments; schedule is 6 AM to 3 PM, Monday to Friday.
Some lifting and/or moving up to 30 pounds required.

FIBERTEK, Inc. is a recognized leader in advanced lasers, lidars and laser communication systems providing our DoD, NASA and aerospace customers discriminating capabilities. We pride ourselves in our innovation and customer success focused culture enabled by a creative and relaxed work environment. Fibertek fosters a progressive learning environment that values inspiration, promotes professional challenge and encourages personal growth. We offer a competitive and incentivized compensation package with excellent benefits.

Fibertek, Inc. is an equal opportunity and affirmative action employer. Applicants are considered regardless of race, sex, gender identity, sexual orientation, religion, national origin, disability, protected Veteran status, age or any other protected characteristic in accordance with applicable law.

If you need assistance or an accommodation for any part of the application process, please contact us at hr@fibertek.com.

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About NSS

Sourced by ZipRecruiter

NSS RPO was founded by Jessica Nicholson and Conor Nicholson in 2009. They saw the need for a nice services company that valued their employees by putting them first. With Jessica’s organizational skills and strategy along with Conor’s network, the company employed 25 contract recruiters in less than a year and proceeded to make the Inc. 5000 as one of the fastest growing companies in America, three years in a row. Since its inception, NSS RPO has hired hundreds of recruiters in over 30 states. NSS RPO is proud to include among its clients eight of the ten largest government contractors, the world's largest job board, entertainment company and one of the nation’s largest banks. NSS RPO is your trusted provider of Recruitment Process Outsourcing (RPO) solutions. Founded by an experienced recruiter and solely focused on RPO, NSS RPO offers a strong network of exceptional recruiters and customizable staffing solutions. Named to Washington Business Journal’s prestigious list of Top 25 Staffing Agencies seven years in a row, NSS RPO is known for its quality, agility, and expertise. If you have a recruitment staffing need at your organization, NSS RPO can customize a solution for you, no matter how big or small.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Herndon, VA, US

Social media

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