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Entry Level Support Jobs in Gaithersburg, MD (NOW HIRING)

CGI Inc.

Business Analyst - Entry Level

Fairfax, VA · On-site

Business Analyst - Entry Level Category: Business Analysis (functional and technical) Main location ... To support the ability to reward for merit-based performance, CGI typically does not hire ...

ServeFed

Accountant - Entry Level

Germantown, MD · On-site

Accountant US-MD-ServeFed Overview ServeFed is seeking a Full Time Entry Level Accountant in support of ServeFed's Corporate Office, Germantown, MD Seize the Opportunity! At ServeFed, we're committed ...

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Entry Level Support information

See Gaithersburg, MD salary details

$12

$20

$28

How much do entry level support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for entry level support in Gaithersburg, MD is $20.09, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $22.07 per hour, depending on experience, location, and employer.

What is entry level support?

Entry level support jobs are positions designed for individuals who are starting their careers in technical or customer support roles. These jobs typically involve assisting customers or internal users with troubleshooting issues, answering questions, and providing guidance on products or services. They usually require strong communication skills, basic technical knowledge, and a willingness to learn. Entry level support roles are often a stepping stone to more advanced IT or customer service positions.

What are the key skills and qualifications needed to thrive as an entry level support professional?

To thrive as an Entry Level Support professional, you need a basic understanding of troubleshooting, customer service, and familiarity with common software or hardware systems, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote support tools, and basic operating system navigation is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for success in this role. These skills and qualities are essential for efficiently resolving user issues, ensuring customer satisfaction, and supporting smooth IT operations.

What are some common challenges faced by entry level support staff, and how can they overcome them?

Entry level support staff often encounter challenges such as handling a high volume of inquiries, addressing unfamiliar technical issues, and managing customer expectations. To overcome these hurdles, it's important to familiarize yourself with the company's products and support resources, seek guidance from experienced colleagues, and continuously improve communication skills. Many teams also provide structured onboarding and ongoing training to help new staff build confidence and efficiency in resolving issues.

What is the difference between Entry Level Support vs Customer Support Representative?

AspectEntry Level SupportCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma; strong communication skills
Work EnvironmentIT departments, tech companies, help desksCall centers, retail, service industries
Employer & Industry UsageTech, software, hardware companiesRetail, telecommunications, service sectors
Common Search & ComparisonYesYes

Entry Level Support roles typically focus on technical troubleshooting and basic IT assistance, often requiring some technical knowledge. Customer Support Representatives handle customer inquiries, complaints, and service issues, emphasizing communication skills. While both roles serve as entry points in customer or technical support, Entry Level Support is more technical, whereas Customer Support Representatives focus on customer interaction and service.

What are the most commonly searched types of Support jobs in Gaithersburg, MD?

The most popular types of Support jobs in Gaithersburg, MD are:

What cities near Gaithersburg, MD are hiring for Entry Level Support jobs?

Cities near Gaithersburg, MD with the most Entry Level Support job openings:

Entry Level Support jobs near you
Infographic showing various Entry Level Support job openings in Gaithersburg, MD as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $41,782 per year, or $20.1 per hour.

Entry Level Full Time 2027 | Audit Staff | McLean (50762)

Citrin Cooperman

Mclean, VA • On-site, Remote

$59K - $72K/yr

Full-time

Posted 5 days ago

Citrin Cooperman rating

7.7

Company rating: 7.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

16th of 23 rated bookkeepers and accountants

Job description

Citrin Cooperman offers a dynamic work environment, fostering professional growth and collaboration. We're continuously seeking talented individuals who bring fresh perspectives, a problem-solving mindset, and sharp technical expertise. We know you have choices, so our team of collaborative, innovative professionals are at the ready to support your professional development. At Citrin Cooperman, we offer competitive compensation and benefits and most importantly, the flexibility to manage your personal and professional life to focus on what matters most to you!
We are looking for entry level staff to join our Audit Department. As an entry level staff, you will be responsible for following, but not limited to:
  • Basic understanding of accounting and reporting standards.
  • Provide significant help and support to Senior Professionals.
  • Performing assigned audit, review and compilation procedures.
  • Verify bank balances, examine fixed assets and perform inventory counts.
  • Identify and communicate accounting and auditing matters to senior associates, managers and partners.
  • Build working relationships with peers, supervisors and client personnel.

  • Bachelor's degree in Accounting or related field.
  • Minimum GPA of 3.0 from an accredited college or university.
  • CPA or obtain 150 credit hours for CPA eligibility.
  • Excellent verbal and written communication skills, with a focus on client responsiveness.
  • Strong organizational and multitasking abilities.
  • Demonstrated teamwork and leadership skills.
  • Ability to excel both independently and collaboratively.
  • Approach projects with a sense of urgency.
  • Outstanding analytical, organizational, and project management skills.
  • Proficient in Microsoft Office Applications.
  • Knowledge of Caseware/Caseview is a plus.

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