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Entry Level Support Jobs in Gaithersburg, MD (NOW HIRING)

Ally Behavior Centers

Entry-Level Recruiter

Mclean, VA

$36K - $48K/yr

We are looking for an Entry-Level Recruiter who can support a variety of needs within the company's recruiting department. The department is responsible for the company's overall talent acquisition ...

Ally Behavior Centers

Entry-Level Recruiter

Mclean, VA · On-site

$36K - $48K/yr

We are looking for an Entry-Level Recruiter who can support a variety of needs within the company's recruiting department. The department is responsible for the company's overall talent acquisition ...

Ally Behavior Centers

Entry-Level Recruiter

Mclean, VA

$36K - $48K/yr

We are looking for an Entry-Level Recruiter who can support a variety of needs within the company's recruiting department. The department is responsible for the company's overall talent acquisition ...

NoeCee Global, Inc

Entry Level Marketing

Washington, DC · On-site

$49K - $61K/yr

... as Entry-Level Marketing role. This role is ideal for those excited to build professional ... Support sales activities, new customer onboarding, and lead-generation efforts * Assist with brand ...

NoeCee Global, Inc

Entry Level Marketing

Washington, DC · On-site

$49K - $61K/yr

... as Entry-Level Marketing role. This role is ideal for those excited to build professional ... Support sales activities, new customer onboarding, and lead-generation efforts * Assist with brand ...

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Entry Level Support information

See Gaithersburg, MD salary details

$12

$20

$28

How much do entry level support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for entry level support in Gaithersburg, MD is $20.09, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $22.07 per hour, depending on experience, location, and employer.

What is entry level support?

Entry level support jobs are positions designed for individuals who are starting their careers in technical or customer support roles. These jobs typically involve assisting customers or internal users with troubleshooting issues, answering questions, and providing guidance on products or services. They usually require strong communication skills, basic technical knowledge, and a willingness to learn. Entry level support roles are often a stepping stone to more advanced IT or customer service positions.

What are the key skills and qualifications needed to thrive as an entry level support professional?

To thrive as an Entry Level Support professional, you need a basic understanding of troubleshooting, customer service, and familiarity with common software or hardware systems, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote support tools, and basic operating system navigation is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for success in this role. These skills and qualities are essential for efficiently resolving user issues, ensuring customer satisfaction, and supporting smooth IT operations.

What are some common challenges faced by entry level support staff, and how can they overcome them?

Entry level support staff often encounter challenges such as handling a high volume of inquiries, addressing unfamiliar technical issues, and managing customer expectations. To overcome these hurdles, it's important to familiarize yourself with the company's products and support resources, seek guidance from experienced colleagues, and continuously improve communication skills. Many teams also provide structured onboarding and ongoing training to help new staff build confidence and efficiency in resolving issues.

What is the difference between Entry Level Support vs Customer Support Representative?

AspectEntry Level SupportCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma; strong communication skills
Work EnvironmentIT departments, tech companies, help desksCall centers, retail, service industries
Employer & Industry UsageTech, software, hardware companiesRetail, telecommunications, service sectors
Common Search & ComparisonYesYes

Entry Level Support roles typically focus on technical troubleshooting and basic IT assistance, often requiring some technical knowledge. Customer Support Representatives handle customer inquiries, complaints, and service issues, emphasizing communication skills. While both roles serve as entry points in customer or technical support, Entry Level Support is more technical, whereas Customer Support Representatives focus on customer interaction and service.

What are the most commonly searched types of Support jobs in Gaithersburg, MD?

The most popular types of Support jobs in Gaithersburg, MD are:

What cities near Gaithersburg, MD are hiring for Entry Level Support jobs?

Cities near Gaithersburg, MD with the most Entry Level Support job openings:

Entry Level Support jobs near you
Infographic showing various Entry Level Support job openings in Gaithersburg, MD as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $41,782 per year, or $20.1 per hour.

Entry-Level Engineer - Anti-Tamper (AT) Support, TS/SCI

Blue Sky Innovators

Washington, DC • On-site

Full-time

Re-posted yesterday

Job description

Job Summary:
Blue Sky Innovators is seeking a motivated, entry-level engineer to support the Anti-Tamper Executive Agent within SAF/AQL. This role offers a unique opportunity to work at the center of Anti-Tamper efforts, supporting the protection of critical technologies across advanced defense programs.
Responsibilities:
• Support the review and analysis of Anti-Tamper (AT) plans submitted by defense industry partners
• Extract and catalog technologies, methodologies, and protection measures from AT plans
• Develop and maintain databases and tracking tools to monitor:
• Evolution of Anti-Tamper technologies
• Research & Development (R&D) investments
• Program-level implementation trends
• Assist in identifying gaps, trends, and opportunities in Anti-Tamper approaches across programs
• Prepare briefings, summaries, and analytical products for senior SMEs and leadership
• Collaborate daily with the Anti-Tamper Executive Agent, Program Office personnel, and senior engineers
• Support continuous improvement of data management and knowledge-sharing frameworks
Qualifications:
Required:
• Bachelor’s degree in Engineering, Systems Engineering, Computer Science, or related technical field
• Active TS clearance required (SCI eligibility required)
• Strong analytical and organizational skills
• Ability to interpret technical documentation and extract key insights
• Proficiency with data management tools (e.g., Excel, databases, or similar platforms)
• Strong written and verbal communication skills
• Ability to work 100% on-site at JBAB
Preferred:
• Exposure to acquisition, program protection, or national security systems
• Familiarity with databases, data visualization tools, or basic programming (e.g., Python, SQL)
• Internship or academic experience related to defense systems, cybersecurity, or systems engineering
• Interest in Anti-Tamper, export controls, or protection of critical technologies
Company:
Blue Sky Innovators is a technology company in DoD and IC. Founded in 2013, the company is headquartered in Arlington, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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