By being a support manager for CreatorsEdge, you will be second on the frontline of staff and be the bridge between our management and the partners. You are the go-to force for help and we are ...
By being a support manager for CreatorsEdge, you will be second on the frontline of staff and be the bridge between our management and the partners. You are the go-to force for help and we are ...
Student Support Manager Position Type: Full-Time, Days Location: Laurel, Maryland What we do and offer our team: PHILLIPS PROGRAMS Schools are private special education day schools for children with ...
Student Support Manager Position Type: Full-Time, Days Location: Laurel, Maryland What we do and offer our team: PHILLIPS PROGRAMS Schools are private special education day schools for children with ...
Sales Support Manager
Sterling, VA · On-site
$60K - $65K/yr
Sales Support Manager Location: Sterling, VA | Onsite | Full-Time Salary: $60,000-$65,000 + Full Benefits Our client is a global leader in food manufacturing and innovation, serving customers across ...
Sales Support Manager
Sterling, VA · On-site
$60K - $65K/yr
Sales Support Manager Location: Sterling, VA | Onsite | Full-Time Salary: $60,000-$65,000 + Full Benefits Our client is a global leader in food manufacturing and innovation, serving customers across ...
Student Support Manager
Laurel, MD · On-site
$40K - $60K/yr
Student Support Manager Position Type: Full-Time, Days Location: Laurel, Maryland What we do and offer our team: PHILLIPS PROGRAMS Schools are private special education day schools for children with ...
Student Support Manager
Laurel, MD · On-site
$40K - $60K/yr
Student Support Manager Position Type: Full-Time, Days Location: Laurel, Maryland What we do and offer our team: PHILLIPS PROGRAMS Schools are private special education day schools for children with ...
Student Support Manager
Fairfax, VA · On-site
Student Support Manager Position Type: Full-Time, Days Location: Fairfax, VA What we do and offer our team: PHILLIPS PROGRAMS Schools are private special education day schools for children with ...
New
Student Support Manager
Fairfax, VA · On-site
Student Support Manager Position Type: Full-Time, Days Location: Fairfax, VA What we do and offer our team: PHILLIPS PROGRAMS Schools are private special education day schools for children with ...
New
Student Support Manager
Fairfax, VA · On-site
Student Support Manager Position Type: Full-Time, Days Location: Fairfax, VA What we do and offer our team: PHILLIPS PROGRAMS Schools are private special education day schools for children with ...
New
Student Support Manager
Fairfax, VA · On-site
Student Support Manager Position Type: Full-Time, Days Location: Fairfax, VA What we do and offer our team: PHILLIPS PROGRAMS Schools are private special education day schools for children with ...
New
Problem Support Manager
Ashburn, VA · On-site
Computer World Services Corp. (CWS) is seeking a Problem Support Manager to lead the problem management function for the U.S. Customs and Border Protection's Network Operations Center contract. The ...
Problem Support Manager
Ashburn, VA · On-site
Computer World Services Corp. (CWS) is seeking a Problem Support Manager to lead the problem management function for the U.S. Customs and Border Protection's Network Operations Center contract. The ...
Problem Support Manager
Ashburn, VA · On-site
$95K - $145K/yr
CWS seeks a Problem Support Manager to lead the problem management function for the U.S. Customs and Border Protection's (CBP) Network Operations Center (NOC) contract. The Problem Support Manager ...
Problem Support Manager
Ashburn, VA · On-site
$95K - $145K/yr
CWS seeks a Problem Support Manager to lead the problem management function for the U.S. Customs and Border Protection's (CBP) Network Operations Center (NOC) contract. The Problem Support Manager ...
Problem Support Manager
Ashburn, VA · On-site
$95K - $145K/yr
CWS seeks a Problem Support Manager to lead the problem management function for the U.S. Customs and Border Protection's (CBP) Network Operations Center (NOC) contract. The Problem Support Manager ...
Problem Support Manager
Ashburn, VA · On-site
$95K - $145K/yr
CWS seeks a Problem Support Manager to lead the problem management function for the U.S. Customs and Border Protection's (CBP) Network Operations Center (NOC) contract. The Problem Support Manager ...
Technical Support Manager WHO WE ARE: STAHL Companies provides the Program Management for its Channel of Commercial Technology companies in Government that consist of Small Businesses and New ...
Technical Support Manager WHO WE ARE: STAHL Companies provides the Program Management for its Channel of Commercial Technology companies in Government that consist of Small Businesses and New ...
Program Support Manager
Washington, DC · On-site
Program Support Manager (PSM) Work Location: 600 19th Street, NW, Washington, DC 20067 Report to: Xtreme Solutions' Chief Operation Officer (Atlanta, GA) Job Summary: The Program Support Manager (PSM ...
Program Support Manager
Washington, DC · On-site
Program Support Manager (PSM) Work Location: 600 19th Street, NW, Washington, DC 20067 Report to: Xtreme Solutions' Chief Operation Officer (Atlanta, GA) Job Summary: The Program Support Manager (PSM ...
Program Support Manager (PSM) Work Location: 600 19th Street, NW, Washington, DC 20067 Report to: Xtreme Solutions' Chief Operation Officer (Atlanta, GA) Job Summary: The Program Support Manager (PSM ...
Program Support Manager (PSM) Work Location: 600 19th Street, NW, Washington, DC 20067 Report to: Xtreme Solutions' Chief Operation Officer (Atlanta, GA) Job Summary: The Program Support Manager (PSM ...
Description Technical Support Manager WHO WE ARE: STAHL Companies provides the Program Management for its Channel of Commercial Technology companies in Government that consist of Small Businesses and ...
Quick apply
Description Technical Support Manager WHO WE ARE: STAHL Companies provides the Program Management for its Channel of Commercial Technology companies in Government that consist of Small Businesses and ...
Program Support Manager
Washington, DC · On-site
Medical
Dental
Vision
Retirement
PTO
The Program Support Manager (PSM) is responsible for excellent and compliant contract performance at the location assigned. This person will be responsible for the quality of deliverables and ...
Program Support Manager
Washington, DC · On-site
Medical
Dental
Vision
Retirement
PTO
The Program Support Manager (PSM) is responsible for excellent and compliant contract performance at the location assigned. This person will be responsible for the quality of deliverables and ...
Program Support Manager
Washington, DC · On-site
$145K - $185K/yr
Medical
Dental
Vision
Retirement
PTO
The Program Support Manager (PSM) is responsible for excellent and compliant contract performance at the location assigned. This person will be responsible for the quality of deliverables and ...
Program Support Manager
Washington, DC · On-site
$145K - $185K/yr
Medical
Dental
Vision
Retirement
PTO
The Program Support Manager (PSM) is responsible for excellent and compliant contract performance at the location assigned. This person will be responsible for the quality of deliverables and ...
Program Support Manager
Medical
Dental
Vision
Retirement
PTO
The Program Support Manager (PSM) is responsible for excellent and compliant contract performance at the location assigned. This person will be responsible for the quality of deliverables and ...
Program Support Manager
Medical
Dental
Vision
Retirement
PTO
The Program Support Manager (PSM) is responsible for excellent and compliant contract performance at the location assigned. This person will be responsible for the quality of deliverables and ...
Program Support Manager
Medical
Dental
Vision
Retirement
PTO
The Program Support Manager (PSM) is responsible for excellent and compliant contract performance at the location assigned. This person will be responsible for the quality of deliverables and ...
Program Support Manager
Medical
Dental
Vision
Retirement
PTO
The Program Support Manager (PSM) is responsible for excellent and compliant contract performance at the location assigned. This person will be responsible for the quality of deliverables and ...
Problem Support Manager
$160K - $220K/yr
This team provides support services for Network(s) Management, Operations, and Maintenance for all Network(s) infrastructure. Support includes providing real-time incident monitoring, predictive and ...
Quick apply
Problem Support Manager
$160K - $220K/yr
This team provides support services for Network(s) Management, Operations, and Maintenance for all Network(s) infrastructure. Support includes providing real-time incident monitoring, predictive and ...
Operation Support Manager
Chantilly, VA · On-site
$120K/yr
In addition to providing project and personnel oversight and ensuring compliance with contract requirements, the Operation Support Manager oversees and manages security operations centers (SOCs). PAY ...
Operation Support Manager
Chantilly, VA · On-site
$120K/yr
In addition to providing project and personnel oversight and ensuring compliance with contract requirements, the Operation Support Manager oversees and manages security operations centers (SOCs). PAY ...
In addition to providing project and personnel oversight and ensuring compliance with contract requirements, the Operation Support Manager oversees and manages security operations centers (SOCs). PAY ...
In addition to providing project and personnel oversight and ensuring compliance with contract requirements, the Operation Support Manager oversees and manages security operations centers (SOCs). PAY ...
Support Manager information
See Gaithersburg, MD salary details
$24.3K - $34K
9% of jobs
$34K - $43.7K
15% of jobs
$44.8K is the 25th percentile. Wages below this are outliers.
$43.7K - $53.3K
14% of jobs
$53.3K - $63K
9% of jobs
The median wage is $67.8K / yr.
$63K - $72.7K
9% of jobs
$72.7K - $82.4K
10% of jobs
$82.4K - $92K
11% of jobs
$92.8K is the 75th percentile. Wages above this are outliers.
$92K - $101.7K
6% of jobs
$101.7K - $111.4K
14% of jobs
$111.4K - $121.1K
2% of jobs
$121.1K - $130.7K
3% of jobs
$24.3K
$73.4K
$130.7K
How much do support manager jobs pay per year?
As of Aug 16, 2026, the average yearly pay for support manager in Gaithersburg, MD is $73,362.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,400.00 and $98,300.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a support manager, and why are they important?
To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.
What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?
Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.
What is the difference between Support Manager vs Customer Service Supervisor?
| Aspect | Support Manager | Customer Service Supervisor |
|---|---|---|
| Responsibilities | Oversees support teams, manages escalations, develops support strategies | Supervises customer service representatives, handles daily customer interactions |
| Required Skills | Leadership, technical knowledge, problem-solving | Communication, conflict resolution, customer focus |
| Work Environment | Support centers, technical environments | Call centers, retail, service industries |
| Common Certifications | ITIL, customer service management certifications | Customer service certifications, leadership training |
The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.
What does a support manager do?
A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.
What are the most commonly searched types of Support jobs in Gaithersburg, MD?
The most popular types of Support jobs in Gaithersburg, MD are:
What cities near Gaithersburg, MD are hiring for Support Manager jobs?
Cities near Gaithersburg, MD with the most Support Manager job openings:
Contractor
Re-posted 20 days ago
Job description
By being a support manager for CreatorsEdge, you will be second on the frontline of staff and be the bridge between our management and the partners. You are the go-to force for help and we are looking for strong dependable workers. Requirements:.