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Entry Level Support Jobs in Virginia (NOW HIRING)

GEM

Marketing Assistant | Entry-Level

Norfolk, VA

$42K - $52K/yr

We are seeking a motivated Entry-Level Marketing Assistant to join our Marketing & Communications ... Support customer and community engagement efforts * Assist with campaign tracking, reporting, and ...

New

Dewberry

Entry Level Site/Civil Engineer

Richmond, VA

$82K - $84K/yr

The Junior Engineer will perform a variety of civil engineering functions in support of a growing ... Our entry-level program comes together on a regular basis for professional development events and ...

Dewberry

Entry Level Site/Civil Engineer

Richmond, VA · On-site

$82K - $84K/yr

The Junior Engineer will perform a variety of civil engineering functions in support of a growing ... Our entry-level program comes together on a regular basis for professional development events and ...

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Entry Level Support information

See Virginia salary details

$11

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How much do entry level support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for entry level support in Virginia is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.24 per hour, depending on experience, location, and employer.

What is entry level support?

Entry level support jobs are positions designed for individuals who are starting their careers in technical or customer support roles. These jobs typically involve assisting customers or internal users with troubleshooting issues, answering questions, and providing guidance on products or services. They usually require strong communication skills, basic technical knowledge, and a willingness to learn. Entry level support roles are often a stepping stone to more advanced IT or customer service positions.

What are the key skills and qualifications needed to thrive as an entry level support professional?

To thrive as an Entry Level Support professional, you need a basic understanding of troubleshooting, customer service, and familiarity with common software or hardware systems, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote support tools, and basic operating system navigation is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for success in this role. These skills and qualities are essential for efficiently resolving user issues, ensuring customer satisfaction, and supporting smooth IT operations.

What are some common challenges faced by entry level support staff, and how can they overcome them?

Entry level support staff often encounter challenges such as handling a high volume of inquiries, addressing unfamiliar technical issues, and managing customer expectations. To overcome these hurdles, it's important to familiarize yourself with the company's products and support resources, seek guidance from experienced colleagues, and continuously improve communication skills. Many teams also provide structured onboarding and ongoing training to help new staff build confidence and efficiency in resolving issues.

What is the difference between Entry Level Support vs Customer Support Representative?

AspectEntry Level SupportCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma; strong communication skills
Work EnvironmentIT departments, tech companies, help desksCall centers, retail, service industries
Employer & Industry UsageTech, software, hardware companiesRetail, telecommunications, service sectors
Common Search & ComparisonYesYes

Entry Level Support roles typically focus on technical troubleshooting and basic IT assistance, often requiring some technical knowledge. Customer Support Representatives handle customer inquiries, complaints, and service issues, emphasizing communication skills. While both roles serve as entry points in customer or technical support, Entry Level Support is more technical, whereas Customer Support Representatives focus on customer interaction and service.

What are the most commonly searched types of Support jobs in Virginia?

The most popular types of Support jobs in Virginia are:

What cities in Virginia are hiring for Entry Level Support jobs?

Cities in Virginia with the most Entry Level Support job openings:

Entry Level Support jobs near you
Infographic showing various Entry Level Support job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $38,339 per year, or $18.4 per hour.

Marketing Assistant | Entry-Level

GEM

Norfolk, VA

$42K - $52K/yr

Full-time

Posted yesterday

New

Job description

We are seeking a motivated Entry-Level Marketing Assistant to join our Marketing & Communications team. This position offers hands-on experience in marketing, communications, public relations, customer engagement, and community outreach while supporting client campaigns and promotional initiatives.

Responsibilities
  • Assist with marketing campaigns, promotional events, and community outreach initiatives
  • Represent clients professionally at events and in consumer-facing settings
  • Engage with consumers and provide information about client programs and services
  • Support customer and community engagement efforts
  • Assist with campaign tracking, reporting, and market research
  • Help maintain marketing materials and participant information
  • Build positive relationships with consumers, community partners, and clients
  • Collaborate with the team to achieve campaign and client goals
Qualifications
  • Strong communication and interpersonal skills
  • Comfortable interacting with diverse groups of people
  • Positive, professional, and team-oriented attitude
  • Interest in marketing, communications, public relations, or customer engagement
  • Strong organizational skills and attention to detail
  • Eagerness to learn and develop professional skills
  • Previous marketing, sales, customer service, or outreach experience is a plus but not required