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Entry Level Support Jobs in Michigan (NOW HIRING)

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Entry-Level AT&T Sales Representative (Earned training bonus)

Detroit, MI · On-site

$700 - $1.7K/wk

Entry-Level Customer Service Representative (Career Growth Track) Pay: $16.97 - $20.68/hour ... Deliver high-quality customer service and support * Build relationships with customers and clients

Dawn Foods

Customer Service Representative I

Romulus, MI · On-site

$42K - $64K/yr

Provide entry-level support on Digital platform inquiries via web or phone calls, and provide prompt assistance or escalate to CSR II * Escalate customer concerns, including credit requests due to ...

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Entry Level Support information

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$10

$16

$22

How much do entry level support jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for entry level support in Michigan is $16.20, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $17.79 per hour, depending on experience, location, and employer.

Why is Gen Z struggling to get jobs?

Gen Z job seekers often face challenges such as limited work experience, high competition, and employers' preference for candidates with specific skills or certifications. Entry level support roles typically require strong communication, problem-solving, and basic technical skills, which can be difficult for new entrants without prior experience or relevant training.

What job makes $10,000 a month without a degree?

An entry-level support role typically does not pay $10,000 a month without significant experience or specialized skills. High-paying jobs that reach this level often require advanced technical skills, certifications, or experience in fields like sales, real estate, or entrepreneurship, rather than entry-level support positions.

What jobs pay $2000 a day?

Entry level support roles typically do not pay $2000 a day, as they are designed for beginners with limited experience. High-paying jobs that can reach this level usually require advanced skills, extensive experience, or specialized certifications, such as consulting, sales, or executive positions. For entry-level support roles, daily earnings are generally much lower, often below $200, depending on the industry and location.

How to get into IT support with no experience?

Entry level support roles in IT typically require basic knowledge of computer hardware, software, and troubleshooting. Gaining relevant certifications like CompTIA A+ and developing skills in customer service and problem-solving can improve chances of entry without prior experience. Internships, volunteering, or entry-level technical courses can also help build a foundation for this role.

What are entry level support jobs?

Entry level support jobs are positions designed for individuals who are starting their careers in technical or customer support roles. These jobs typically involve assisting customers or internal users with troubleshooting issues, answering questions, and providing guidance on products or services. They usually require strong communication skills, basic technical knowledge, and a willingness to learn. Entry level support roles are often a stepping stone to more advanced IT or customer service positions.

What are the key skills and qualifications needed to thrive as an Entry Level Support professional, and why are they important?

To thrive as an Entry Level Support professional, you need a basic understanding of troubleshooting, customer service, and familiarity with common software or hardware systems, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote support tools, and basic operating system navigation is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for success in this role. These skills and qualities are essential for efficiently resolving user issues, ensuring customer satisfaction, and supporting smooth IT operations.

What are some common challenges faced by entry level support staff, and how can they overcome them?

Entry level support staff often encounter challenges such as handling a high volume of inquiries, addressing unfamiliar technical issues, and managing customer expectations. To overcome these hurdles, it's important to familiarize yourself with the company's products and support resources, seek guidance from experienced colleagues, and continuously improve communication skills. Many teams also provide structured onboarding and ongoing training to help new staff build confidence and efficiency in resolving issues.

What is the difference between Entry Level Support vs Customer Support Representative?

AspectEntry Level SupportCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma; strong communication skills
Work EnvironmentIT departments, tech companies, help desksCall centers, retail, service industries
Employer & Industry UsageTech, software, hardware companiesRetail, telecommunications, service sectors
Common Search & ComparisonYesYes

Entry Level Support roles typically focus on technical troubleshooting and basic IT assistance, often requiring some technical knowledge. Customer Support Representatives handle customer inquiries, complaints, and service issues, emphasizing communication skills. While both roles serve as entry points in customer or technical support, Entry Level Support is more technical, whereas Customer Support Representatives focus on customer interaction and service.

What are the most commonly searched types of Support jobs in Michigan? The most popular types of Support jobs in Michigan are:
What cities in Michigan are hiring for Entry Level Support jobs? Cities in Michigan with the most Entry Level Support job openings:
Entry Level Support jobs near you
Entry Level Phone Support Specialist

Entry Level Phone Support Specialist

United Wholesale Mortgage

Pontiac, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

United Wholesale Mortgage rating

7.8

Company rating: 7.8 out of 10

Based on 91 frontline employees who took The Breakroom Quiz

90th of 138 rated financial services

Job description

 

Working as a liaison between United Wholesale Mortgage (UWM) and our clients is a truly rewarding position. As a Customer Care Servicing Specialist, you'll be the key point of contact among our mortgage clients, maintaining relationships that have been long-established, and being there to advise and direct as needed. All it takes is exceptional client service skills and a love of talking - this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.

WHAT YOU WILL BE DOING
  • Accepting incoming calls from all clients
  • Making outbound calls to clients
  • Responding to emails from clients
  • Working various reports as assigned
  • Aiding and overseeing our sub-servicer
  • Cross-training to learn other areas of our Servicing team
WHAT WE NEED FROM YOU

Must Have Qualifications:

  • 1+ years experience in customer service dealing with a high volume of calls OR 1+ year of experience working in the mortgage industry 
  • Excellent customer service and communication skills
  • Strong analytical skills
  • Proficiency in Excel, including vlookups, formulas and PivotTables
  • Proficiency in MS Office
  • Self-motivated with a strong work ethic
  • Comfortable in a fast-moving environment
  • Ability to multitask and adapt
  • Positive attitude and willingness to learn
  • High school diploma or equivalent
  • Onsite, full-time attendance

Nice to Have Qualifications:

  • 1+ years experience in mortgage servicing
  • Bilingual in English and Spanish
THE PLACE & THE PERKS

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here.

More reasons you'll love working here include:

  • Paid Time Off (PTO) after just 30 days
  • Additional parental and maternity leave benefits after 12 months
  • Adoption reimbursement program
  • Paid volunteer hours
  • Paid training and career development
  • Medical, dental, vision and life insurance
  • 401k with employer match
  • Mortgage discount and area business discounts
  • Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
  • Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon
  • Gourmet cafeteria featuring homemade breakfast and lunch
  • Convenience store featuring healthy grab-and-go snacks
  • In-house Starbucks and Dunkin
  • Indoor/outdoor cafe with Wi-Fi
DISCLAIMERAll the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.Employment Type: FULL_TIME

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