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Entry Level Remote Customer Service Jobs in Raleigh, NC

GRADE POTENTIAL, LLC

CUSTOMER SERVICE ASSOCIATE

Raleigh, NC · Remote

$35K - $55K/yr

We are a fully remote company, which allows us to recruit top talent from across the country. Grade ... You understand that customer service is not a department but a philosophy that you live everyday. A ...

Liveops

Remote Spanish Bilingual Customer Service

Durham, NC · Remote

$15 - $18.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Apex, NC · Remote

$11.75 - $14.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Cary, NC · Remote

$14.25 - $18/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

QVC

QVC Customer Service Specialist

Raleigh, NC · Remote

$15/hr

Where You'll Work * This role is remote ; job seekers must reside in North Carolina to be ... Report to an assigned Customer Service Supervisor. What You'll Bring * Provide a distraction free ...

VIVA USA INC

Customer Service Support Operator

Cary, NC · On-site +1

$16.75 - $21.25/hr

Job Summary - Remote 2nd Shift Support Specialist This remote position supports client operations by handling customer and engineer-related inquiries and coordinating service activities. Key ...

ASK Consulting

Be Seen First

Customer Service Representative (278710)

Durham, NC · Remote

$15 - $17/hr

Customer Service Representative Location ... Remote (Durham, NC) Duration: 6-Month Contract Pay Rate: $15-$17/hour on W2 Training & Work ...

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Entry Level Remote Customer Service information

See Raleigh, NC salary details

$9

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$26

How much do entry level remote customer service jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for entry level remote customer service in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Remote Customer Service Representative, and why are they important?

To thrive as an Entry Level Remote Customer Service Representative, you need solid communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and basic office applications is typically required. Patience, active listening, and a positive attitude help you build rapport and effectively resolve customer issues remotely. These skills and qualities are essential for delivering excellent service, ensuring customer satisfaction, and maintaining efficiency in a virtual work environment.

What is an entry level remote customer service job?

An entry level remote customer service job involves assisting customers with their inquiries, concerns, or problems through phone, email, chat, or other online platforms, all while working from home or another remote location. These roles typically require good communication skills, basic computer proficiency, and a willingness to help others. Entry level means that little to no prior experience is needed, as employers often provide training for new hires. Remote customer service jobs offer flexibility and the opportunity to work for companies across different industries without needing to commute.

What are some common challenges faced by entry level remote customer service representatives, and how can they be managed?

Entry level remote customer service representatives often face challenges such as maintaining clear communication without face-to-face interaction, managing their time effectively, and staying motivated while working independently. To manage these challenges, it's important to establish a dedicated, distraction-free workspace, use company-provided tools for regular check-ins with supervisors and teammates, and follow a structured daily schedule. Proactively seeking feedback and participating in virtual team meetings can also help you stay connected and informed.

What is the difference between Entry Level Remote Customer Service vs Entry Level Remote Technical Support?

AspectEntry Level Remote Customer ServiceEntry Level Remote Technical Support
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; basic technical knowledge or certifications often preferred
Work EnvironmentCustomer service platforms, chat, email, phoneTechnical tools, remote troubleshooting software, chat, email, phone
Employer & Industry UsageRetail, e-commerce, service industriesIT, software, electronics, tech companies
Common Search & Comparison IntentUnderstanding entry-level customer support rolesExploring technical support roles for beginners

Entry Level Remote Customer Service focuses on assisting customers with inquiries, orders, and issues via communication channels, requiring strong communication skills. Entry Level Remote Technical Support involves helping users troubleshoot technical problems, often requiring basic technical knowledge. Both roles are remote, entry-level, and industry-specific, but differ mainly in technical complexity and skill requirements.

What are the most commonly searched types of Remote Customer Service jobs in Raleigh, NC? The most popular types of Remote Customer Service jobs in Raleigh, NC are:
What are popular job titles related to Entry Level Remote Customer Service jobs in Raleigh, NC? For Entry Level Remote Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Entry Level Remote Customer Service jobs in Raleigh, NC look for? The top searched job categories for Entry Level Remote Customer Service jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Entry Level Remote Customer Service jobs? Cities near Raleigh, NC with the most Entry Level Remote Customer Service job openings:
Entry Level Remote Customer Service jobs near you
Infographic showing various Entry Level Remote Customer Service job openings in Raleigh, NC as of July 2026, with employment types broken down into 33% Full Time, and 67% Contract. Highlights an 100% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Junior Database Administrator - Entry Level - REMOTE

Fortified Data

Raleigh, NC • Remote

Full-time

Posted 20 days ago

Job description

Career Opportunity Entry-Level Junior Database Administrator

Fortified Data is a fast-growing global leader in database design, management, and support services. We work on some of the most mission-critical systems in the world and pride ourselves on delivering both business and technical solutions that help our clients succeed.

Our culture is supportive, fun, and collaborative. Most of our team members come from referrals, people love working here and want their friends to join, too. If you're ready to launch your career with a company that values curiosity, problem-solving, and continuous learning, we'd love to meet you.

Fortified Data is an equal opportunity employer. Eligible candidates must provide evidence of legal working status for any company in the U.S.

About the Role

We're looking for an Entry-Level Junior Database Administrator (DBA) to join our Managed Services team. This is a great opportunity for someone with a recent degree in Computer Science or a related field who wants to start a career in data and technology. You'll learn from experienced DBAs, participate in real-world client work, and develop your skills in a highly supportive fully remote environment. This role will work 11:30pm EST to 8:30am EST.

What You'll Do

Client Support & Troubleshooting

  • Respond to client support tickets, prioritizing based on urgency
  • Troubleshoot database issues and communicate clearly with both clients and internal team members
  • Document resolutions in our ticketing system and track time spent on tasks

Database Administration

  • Assist with installing, configuring, and patching Microsoft SQL Server
  • Help perform regular backups and restores
  • Monitor databases and perform proactive maintenance
  • Support disaster recovery and high availability features
  • Update and maintain internal documentation
  • Participate in knowledge-sharing sessions and team learning activities
What We're Looking For

Education:

Bachelor's degree in Data Management, Information Systems, or comparable Certifications for Microsoft Data Fundamentals and Database Administrations, or related technical field.

 

Experience & Skills:

(These are a plus, but not required-we're happy to train the right candidate!)

  • Familiarity with various relational databases through coursework, internships, or projects
  • Understanding of relational databases and SQL fundamentals
  • Exposure to database installation or configuration
  • Interest in cloud platforms like Azure or AWS
  • Willingness to learn other platforms (Oracle, MySQL, PostgreSQL, MongoDB)
You Might Be a Great Fit If You:
  • Are curious, eager to learn, and excited about working with data
  • Are comfortable working remotely and managing your time independently
  • Have strong attention to detail and take pride in getting things right
  • Enjoy solving problems and helping people
  • Communicate clearly and effectively, both in writing and verbally
  • Thrive in fast-paced environments and enjoy variety in your day
Tools You'll Use
  • Microsoft SQL Server, Postgres, Oracle, MySQL
  • Monitoring and ticketing systems
  • Microsoft Office (Outlook, Word, Excel, PowerPoint)
  • Collaboration tools like Teams and Zoom
Additional Info
  • Work is primarily remote
  • Minimal travel possible
  • Overnight shift (11:30am-8:30am EST)
  • Rotating on-call responsibilities
Ready to start your career with a team that will invest in your growth?

Apply today and let's build something great together.

Apply