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How much do entry level patient intake jobs pay per hour?

As of May 30, 2026, the average hourly pay for entry level patient intake in the United States is $17.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $18.75 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Patient Intake vs Entry Level Medical Receptionist?

AspectEntry Level Patient IntakeEntry Level Medical Receptionist
CredentialsHigh school diploma; some roles may require basic healthcare knowledgeHigh school diploma; customer service skills
Work EnvironmentClinics, hospitals, healthcare officesMedical offices, clinics, hospitals
Job ResponsibilitiesCollect patient information, verify insurance, schedule appointmentsAnswer phones, greet patients, manage appointments

Both roles serve as entry points in healthcare settings, focusing on patient interaction and administrative tasks. Entry Level Patient Intake emphasizes gathering medical information and insurance details, while Entry Level Medical Receptionist centers on front desk duties and communication. Understanding these differences helps job seekers find the best fit for their skills and career goals.

What are the most commonly searched types of Patient Intake jobs? The most popular types of Patient Intake jobs are:
What states have the most Entry Level Patient Intake jobs? States with the most job openings for Entry Level Patient Intake jobs include:
Entry Level Patient Intake jobs near you
Patient Care Intake Representative - Remote

Patient Care Intake Representative - Remote

KPH Healthcare Services

Syracuse, NY • On-site

Full-time

Posted 26 days ago

KPH Healthcare Services rating

6.8

Company rating: 6.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Scope of Responsibilities: Works under general supervision. Follows standard procedures to accomplish assigned tasks. May assist in orienting and training employees.

Job Summary: Entry Level Position. Works under direct supervision following the protocols and procedures for assessing, categorizing, and prioritizing incoming customer/patient inquiries to direct them to the appropriate resources or personnel for resolution. This role is crucial to managing call volume, ensuring efficient service delivery, and improving patient satisfaction.


  • Help Desk phone coverage for incoming calls, outbound calls and directing incoming calls to appropriate staff members
  • Manage and assist with prescription processing as needed, when not taking patient inbound calls
  • Responsible for quickly and efficiently evaluating the nature, urgency, and complexity of patient calls
  • Directing calls to the correct department, team, or individual based on the assessed patient needs
  • Provides resolution to customer service issues to ensure member satisfaction as needed
  • Maintain and keep reasonable production as determined by supervisor
  • May assist in orienting and training new employees
  • Responsible for completing all mandatory and regulatory training programs
  • Perform other duties as assigned

Job Skill Requirements:

  • Exceptional phone and listening skills.
  • Exceptional written and verbal communication skills
  • Excellent computer and keyboarding skills
  • Time Management Skills: Prioritizing and managing a high volume of calls while maintaining accuracy
  • Technical Proficiency: Understanding and utilizing relevant software, databases, and tools
  • Teamwork and Collaboration: Collaborating effectively with other team members
  • Empathy and Patience: Demonstrating empathy and patience when dealing with patients, especially during challenging situations
  • Excellent organizational skills

Educational Requirements:

  • Minimum: High School Diploma or GED
  • Preferred: Pharmacy technician or related certification

Experience: 

  • Experience in a customer service-related field
  • Preferred: 6-12 months’ experience as a pharmacy technician

Required (Mississippi Employees):

  • Registered with the State of Mississippi as a Pharmacy Technician

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