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Entry Level Online Customer Service Representative Jobs in San Ramon, CA

Pool Company

Customer Service Representative

Menlo Park, CA · On-site

$18.75 - $25.75/hr

Customer Service Representative The Customer Service Representative (CSR) empowers our customers to build, manage and grow successful landscape businesses, by generously sharing product knowledge ...

Anything Is Possible Inc

Customer Service Rep

San Jose, CA · On-site

$19 - $25.75/hr

As this is an entry level role , we are looking for friendly, energetic, outgoing individuals to ... Quick learner * Experience in customer service or retail is a bonus (but not a requirement)

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All JobsOnline Customer Service Representative JobsEntry Level Online Customer Service Representative JobsEntry Level Online Customer Service Representative Jobs in San Ramon, CA

Entry Level Online Customer Service Representative information

See San Ramon, CA salary details

$11

$21

$30

How much do entry level online customer service representative jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for entry level online customer service representative in San Ramon, CA is $21.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.37 per hour, depending on experience, location, and employer.

What does an entry level online customer service representative do?

An Entry Level Online Customer Service Representative assists customers by answering questions, resolving issues, and providing information through online channels such as email, chat, or social media. They help customers with product or service inquiries, troubleshoot problems, and ensure a positive customer experience. This role typically involves following company procedures, maintaining accurate records, and escalating more complex issues to senior staff if necessary.

What are the key skills and qualifications needed to thrive as an entry level online customer service representative, and why are they important?

To thrive as an Entry Level Online Customer Service Representative, you need strong written communication skills, basic computer proficiency, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and live chat systems is typically required. Patience, active listening, and problem-solving abilities are crucial soft skills for providing effective support and building rapport with customers. These skills and qualities are essential for resolving issues efficiently, maintaining customer satisfaction, and representing the company's brand professionally.

What are some common challenges faced by entry level online customer service representatives, and how can they overcome them?

One common challenge for entry level online customer service representatives is managing a high volume of inquiries while maintaining accuracy and a positive attitude. Adapting quickly to different customer personalities and resolving issues through digital communication channels can also be demanding. To overcome these challenges, it's important to stay organized, utilize available knowledge bases, and communicate clearly and empathetically. Seeking feedback from experienced team members and participating in training sessions can also enhance your problem-solving skills and confidence.

What is the difference between Entry Level Online Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Online Customer Service Representative

The main difference between an Entry Level Online Customer Service Representative and a Customer Support Specialist lies in scope and experience. The representative typically handles basic inquiries, troubleshooting, and order processing, often with minimal prior experience. A Customer Support Specialist may have more advanced responsibilities, including technical support or account management, and may require additional skills or certifications. Both roles are common in online retail, tech, and service industries, but the representative role is more entry-level and focused on general customer interactions.

What are popular job titles related to Entry Level Online Customer Service Representative jobs in San Ramon, CA?

For Entry Level Online Customer Service Representative jobs in San Ramon, CA, the most frequently searched job titles are:

What job categories do people searching Entry Level Online Customer Service Representative jobs in San Ramon, CA look for?

The top searched job categories for Entry Level Online Customer Service Representative jobs in San Ramon, CA are:

What cities near San Ramon, CA are hiring for Entry Level Online Customer Service Representative jobs?

Cities near San Ramon, CA with the most Entry Level Online Customer Service Representative job openings:

Entry Level Online Customer Service Representative jobs near you
Infographic showing various Entry Level Online Customer Service Representative job openings in San Ramon, CA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $43,692 per year, or $21 per hour.

Customer Service Representative

Careers | Parkwest Casino Lotus

Livermore, CA

$16.90/hr

Full-time

Re-posted 10 days ago

Job description

Overview

Who says you can't play games at work? Parkwest Casino is bringing a fresh face to the casino industry. To help aid in the creation of this new casino culture, Parkwest Casino is looking to hire an Customer Service Representative/Dealer dual rate. The CSR/Dealer leads employees on the casino floor by creating efficient and fair dealer rotations, enforcing established on table policies and procedures, and demonstrates exemplary customer service to our guests. This position is the perfect opportunity for a confident experienced individual with a great understanding of casino floor operations. If you're the best at what you do and enjoy providing superior service in an exciting atmosphere, we would love to meet you!

Responsibilities

As a Customer Service Representative:

1. A successful Customer Service Representative will be able to establish and change (lower and rise)

    betting limits to maximize on table game revenue. 2. As a Customer Service Representative, you will understand when and why to open tables.3. Floor Service Representatives are expected to learn all Park West Casino house rules, policies and

    procedures.      4. As a Customer Service Representative, you should be able to maintain the integrity of all offered games 

    by making consistent table rulings in the best interest of the game. 5. Guest service is of the utmost importance. We take pride in our guests and the service we give them on a 

             daily basis. We hope that with your help we can reach the next level of customer service. 

As a dealer:

  • You'll be put through a highly interactive training course, touching upon past experience and present cardroom table games and procedures.
  • Attention to detail is key. When dealing, you'll need to control the table games without making more than two/2 mistakes for any table game in a three/3-month period.
  • Guest service is of the utmost importance. We take pride in our guests and the service we give them on a daily basis. We hope that with your help we can reach the next level of customer service.
  • You will have the ability to maintain an appropriate number of hands per down, while staying within 5% of the means hands per down for each table game offered.
  • Our guests and your teammates are counting on you to be here, every day. If you ever worked in this type of environment, you know how important teamwork and commitment are to personal success.

Physical and mental requirements

  • Must be able to lift and carry tools, supplies, and inventory up to 25 pounds.
  • Must be able to perform all essential duties with or without accommodation.
Qualifications

- High school diploma, G.E.D., or equivalent.- Open availability. Must be able to work evenings, weekends, and holidays.- MUST BE 21 YEARS OLD!!!- Must provide evidence of employment eligibility in the U.S.- Must be able to pass a mandatory drug test, criminal background, and credit check.- Must be able to obtain a CA gambling establishment employee permit.

EEO StatementParkwest Casino is an equal opportunity employer. All employment decisions are made without regard to race (including hair texture and protective hair styles), color, religion, religious creed (including religious dress and religious grooming), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity (including transgender identity and transitioning), gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information (including genetic information), family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding Team Member wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws.MinUSD $16.90/Hr.MaxUSD $16.90/Hr.Employment Type: FULL_TIME

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