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Entry Level Mortgage Jobs (NOW HIRING)

UWM

Entry Level Mortgage Call Center

Pontiac, MI

$15.50 - $19.75/hr

Customer Care Servicing Specialist Working as a liaison between United Wholesale Mortgage (UWM) and our clients is a truly rewarding position. As a Customer Care Servicing Specialist, you'll be the ...

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$14

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How much do entry level mortgage jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for entry level mortgage in the United States is $26.73, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.08 per hour, depending on experience, location, and employer.

How much does a mortgage broker make on a $500,000 mortgage?

Mortgage brokers typically earn a commission that is a percentage of the loan amount, often around 0.5% to 1%, which would be $2,500 to $5,000 on a $500,000 mortgage. Their income can vary based on the commission rate, the number of loans closed, and the lender's policies. Many brokers also earn additional fees or bonuses for successful closings.

What is the difference between Entry Level Mortgage vs Loan Officer?

AspectEntry Level MortgageLoan Officer
CredentialsHigh school diploma or equivalent; some roles may require a mortgage licenseHigh school diploma; required mortgage license or certification in many states
Work EnvironmentBank, credit union, or mortgage brokerage; office settingBank, mortgage company, or lending institution; client-facing
Industry UsageEntry-level position assisting with mortgage applications and processingFull professional role handling loan origination and client consultations

While both roles involve working within the mortgage industry, an Entry Level Mortgage typically refers to a beginner position assisting with mortgage processing, whereas a Loan Officer is a more experienced role responsible for originating and approving loans. The Entry Level Mortgage often serves as a stepping stone toward becoming a Loan Officer.

What are some typical challenges faced by entry-level mortgage professionals, and how can they be addressed?

Entry-level mortgage professionals often encounter challenges such as learning complex regulations, navigating multiple loan products, and managing a high volume of client inquiries. Adapting to fast-paced environments and mastering industry-specific software can also be demanding at first. To overcome these hurdles, new hires can benefit from mentorship, ongoing training programs, and actively seeking feedback from experienced colleagues. Building strong communication skills and staying organized are key to handling daily responsibilities and ensuring client satisfaction.

What are the key skills and qualifications needed to thrive as an Entry Level Mortgage Loan Officer, and why are they important?

To thrive as an Entry Level Mortgage Loan Officer, you need a basic understanding of financial principles, attention to detail, and often a bachelor's degree in finance or a related field. Familiarity with loan origination systems, customer relationship management (CRM) software, and, in many states, a Mortgage Loan Originator (MLO) license is typically required. Strong interpersonal skills, active listening, and effective communication set candidates apart in client interactions. These skills are crucial for accurately guiding clients through the mortgage process, ensuring compliance, and building trust to foster long-term relationships.

What are entry level mortgage jobs?

Entry level mortgage jobs are positions in the mortgage industry that require little to no prior experience and are typically designed for individuals new to the field. These roles often include titles like mortgage loan processor, loan officer assistant, or mortgage customer service representative. Entry level employees support senior staff in processing loan applications, gathering documentation, and providing customer service to clients. These positions offer valuable training and exposure to the mortgage industry, making them a good starting point for career growth.
More about Entry Level Mortgage jobs
What cities are hiring for Entry Level Mortgage jobs? Cities with the most Entry Level Mortgage job openings:
What are the most commonly searched types of Mortgage jobs? The most popular types of Mortgage jobs are:
What states have the most Entry Level Mortgage jobs? States with the most job openings for Entry Level Mortgage jobs include:
What job categories do people searching Entry Level Mortgage jobs look for? The top searched job categories for Entry Level Mortgage jobs are:
Entry Level Mortgage jobs near you
Entry Level Mortgage Call Center

Entry Level Mortgage Call Center

United Wholesale Mortgage

Pontiac, MI

$15.50 - $19.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

United Wholesale Mortgage rating

7.8

Company rating: 7.8 out of 10

Based on 91 frontline employees who took The Breakroom Quiz

90th of 138 rated financial services

Job description

 

Working as a liaison between United Wholesale Mortgage (UWM) and our clients is a truly rewarding position. As a Customer Care Servicing Specialist, you'll be the key point of contact among our mortgage clients, maintaining relationships that have been long-established, and being there to advise and direct as needed. All it takes is exceptional client service skills and a love of talking - this role is within the Customer Care team in Servicing, and will be heavily focused on phone contact with clients.

WHAT WE NEED FROM YOU

Must Have Qualifications:

  • 1+ years experience in customer service dealing with a high volume of calls OR 1+ year of experience working in the mortgage industry 
  • Excellent customer service and communication skills
  • Strong analytical skills
  • Proficiency in Excel, including vlookups, formulas and PivotTables
  • Proficiency in MS Office
  • Self-motivated with a strong work ethic
  • Comfortable in a fast-moving environment
  • Ability to multitask and adapt
  • Positive attitude and willingness to learn
  • High school diploma or equivalent
  • Onsite, full-time attendance

Nice to Have Qualifications:

  • 1+ years experience in mortgage servicing
  • Bilingual in English and Spanish
WHAT YOU WILL BE DOING
  • Accepting incoming calls from all clients
  • Making outbound calls to clients
  • Responding to emails from clients
  • Working various reports as assigned
  • Aiding and overseeing our sub-servicer
  • Cross-training to learn other areas of our Servicing team
THE PLACE & THE PERKS

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here.

More reasons you'll love working here include:

  • Paid Time Off (PTO) after just 30 days
  • Additional parental and maternity leave benefits after 12 months
  • Adoption reimbursement program
  • Paid volunteer hours
  • Paid training and career development
  • Medical, dental, vision and life insurance
  • 401k with employer match
  • Mortgage discount and area business discounts
  • Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
  • Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon
  • Gourmet cafeteria featuring homemade breakfast and lunch
  • Convenience store featuring healthy grab-and-go snacks
  • In-house Starbucks and Dunkin
  • Indoor/outdoor cafe with Wi-Fi
DISCLAIMERAll the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.Employment Type: OTHER

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