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Mortgage Assistant Jobs (NOW HIRING)

Mortgage Assistant

Augusta, ME ยท On-site

$39K/yr

The Mortgage Assistant is the primary contact for consumer inquiries and provides administrative functions for the department. Core Functions: Provide program information to consumers and partners ...

Mortgage Loan Funder This is an entry level opportunity to get your foot in the door with a Fortune 100 Financial Institution! * You'll be the last set of eyes before funds are released. That means ...

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Mortgage Assistant information

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$28.5K

$38K

$47K

How much do mortgage assistant jobs pay per year?

As of Aug 19, 2026, the average yearly pay for mortgage assistant in the United States is $37,951.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,500.00 and $40,000.00 per year, depending on experience, location, and employer.

What is a mortgage assistant?

A Mortgage Assistant is a professional who supports mortgage loan officers and brokers by handling administrative tasks throughout the loan process. Their responsibilities often include gathering client documentation, verifying information, managing files, scheduling appointments, and communicating with clients or lenders. By assisting with these tasks, Mortgage Assistants help ensure that mortgage applications are processed efficiently and accurately, allowing loan officers to focus on client relations and closing deals. They play a critical role in streamlining the mortgage approval process and maintaining compliance with regulations.

What does a mortgage assistant do?

As a mortgage assistant, your primary responsibilities are to review loan applications and prepare letters of credit for clients. You are an assistant loan officer, so work with your supervising loan officer and serve as administrative support. Your job duties include providing customer service over the phone and in person, fielding questions and complaints from customers, using computer programs to track loan processing and billing, and organizing documents. The qualifications to start your career as a mortgage assistant are a high school diploma or GED certificate and customer service experience. However, an associate degree in office administration or finance can help give you an edge in your job search.

What are the key skills and qualifications needed to thrive as a mortgage assistant, and why are they important?

To thrive as a Mortgage Assistant, you need a solid understanding of mortgage processes, attention to detail, and basic financial knowledge, often supported by a high school diploma or relevant experience. Familiarity with loan origination systems (LOS), document management software, and customer relationship management (CRM) tools is typical. Strong organizational skills, clear communication, and the ability to multitask efficiently are essential soft skills in this role. These abilities ensure accurate loan processing, effective client interactions, and smooth workflow within a fast-paced mortgage environment.

What are some of the most common challenges mortgage assistants face in supporting loan officers and how can they prepare for them?

Mortgage Assistants often face challenges such as managing tight deadlines, ensuring the accuracy of documentation, and coordinating effectively with multiple stakeholders like loan officers, underwriters, and clients. Staying organized, developing strong communication skills, and becoming proficient in mortgage software systems can help address these challenges. By proactively anticipating the needs of loan officers and maintaining attention to detail, Mortgage Assistants can play a key role in keeping the loan process on track and ensuring a smooth experience for all parties involved.

What is the difference between Mortgage Assistant vs Loan Processor?

AspectMortgage AssistantLoan Processor
CredentialsHigh school diploma or equivalent; some roles may prefer certificationsHigh school diploma; certifications like NMLS may be preferred
Work EnvironmentOffice setting, supporting mortgage teamOffice environment, handling loan documentation
Employer & IndustryBanks, mortgage companies, credit unionsBanks, mortgage lenders, financial institutions
Primary ResponsibilitiesAssisting with administrative tasks, scheduling, document prepReviewing loan documents, verifying information, processing applications

Mortgage Assistants support mortgage teams with administrative duties, while Loan Processors handle detailed loan documentation and verification. Both roles are essential in the mortgage industry, often working closely but with distinct responsibilities.

Is mortgage processing a stressful job?

Mortgage processing can be stressful due to tight deadlines, high accuracy requirements, and the need to coordinate with multiple parties. The role often involves managing large volumes of documentation and ensuring compliance, which can contribute to workplace pressure.

What cities are hiring for Mortgage Assistant jobs?

Cities with the most Mortgage Assistant job openings:

What are the most commonly searched types of Mortgage jobs?

The most popular types of Mortgage jobs are:

Who are the top companies hiring for Mortgage Assistant jobs?

The top employers for Mortgage Assistant jobs are:

What states have the most Mortgage Assistant jobs?

States with the most job openings for Mortgage Assistant jobs include:

Infographic showing various Mortgage Assistant job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $37,951 per year, or $18.2 per hour.

Mortgage Assistant - Full Time

1ST MIDAMERICA CREDIT

Bethalto, IL โ€ข On-site

$16.73 - $18/hr

Full-time

Re-posted 10 days ago


Job description

Job Title: Mortgage Assistant

Status: Full Time

Location: Bethalto, IL

Salary: $16.73 - $18.00

Benefit Information: https://www.1stmidamerica.org/docs/default-source/pdfs/benefits-summary-at-a-glance-2026.pdf


About Us:

1st MidAmerica is a trusted financial institution dedicated to providing exceptional service to our members. We pride ourselves on our commitment to the communities we serve and our focus on delivering an array of financial products for each step in their financial journey. We are currently seeking motivated and member-oriented individuals to join our team as a Mortgage Assistant.


Job Summary:

We are seeking a Mortgage Assistant to provide service assistance to members and the mortgage department by answering inquiries and researching and resolving issues.


Key Responsibilities:

- Greets and welcomes members and guests.

- Answers inquiries regarding general information on mortgage products.

- Processes departmental mail and scans loan file documents.

- Processes approved invoices and maintains departmental file retentions process.

- Orders verification of employment for all loans going to closing.

- Prepares daily Trigger’s report for Mortgage Loan Originators.

- Updates and creates departmental reports and the daily rate sheet on the intranet.

- Ensures paid-off mortgage loans are released in an accurate and timely manner.

- Types notices to county government offices.

- Posts the receipt of funds into the appropriate general ledger and maintains spreadsheet of department bills.


Qualifications:

- High school diploma or equivalent.

- One year to two years of similar or related experience, preferably in the mortgage/lending industry.

- Exceptional customer service experience.

- Strong communication skills and attention to detail.


What We Offer:

- Competitive salary and benefits.

- Opportunities for career growth.

- Supportive team environment.


Schedule:

- Monday – Friday 8:00 AM – 5:00 PM

- Saturday Hours 8:00 AM – 12:00 PM (Rotating; approx. once every 6 weeks)

- Full Time Employees have a 40-hour work week within the hours listed above.


Disclaimer: Must be able to work and travel to different credit union locations as determined by management.


1st MidAmerica is an Equal Opportunity Employer.