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Mortgage Assistant Jobs (NOW HIRING)

Mortgage Sales Assistant At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our ...

Mortgage Banking Sales Assistant Business Unit: Mortgage Administration Reports To: Varies by Assignment Position Overview: This position is primarily responsible for assisting the Mortgage Loan ...

The Production Assistant is responsible for supporting the Loan Consultants and/or Sales Managers ... Create and schedule targeted social media and digital marketing content to promote mortgage ...

The Production Assistant is responsible for supporting the Loan Consultants and/or Sales Managers ... Create and schedule targeted social media and digital marketing content to promote mortgage ...

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Mortgage Assistant information

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$28.5K

$38K

$47K

How much do mortgage assistant jobs pay per year?

As of Aug 11, 2026, the average yearly pay for mortgage assistant in the United States is $37,951.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,500.00 and $40,000.00 per year, depending on experience, location, and employer.

What is a mortgage assistant?

A Mortgage Assistant is a professional who supports mortgage loan officers and brokers by handling administrative tasks throughout the loan process. Their responsibilities often include gathering client documentation, verifying information, managing files, scheduling appointments, and communicating with clients or lenders. By assisting with these tasks, Mortgage Assistants help ensure that mortgage applications are processed efficiently and accurately, allowing loan officers to focus on client relations and closing deals. They play a critical role in streamlining the mortgage approval process and maintaining compliance with regulations.

What are the key skills and qualifications needed to thrive as a mortgage assistant, and why are they important?

To thrive as a Mortgage Assistant, you need a solid understanding of mortgage processes, attention to detail, and basic financial knowledge, often supported by a high school diploma or relevant experience. Familiarity with loan origination systems (LOS), document management software, and customer relationship management (CRM) tools is typical. Strong organizational skills, clear communication, and the ability to multitask efficiently are essential soft skills in this role. These abilities ensure accurate loan processing, effective client interactions, and smooth workflow within a fast-paced mortgage environment.

What is the difference between Mortgage Assistant vs Loan Processor?

AspectMortgage AssistantLoan Processor
CredentialsHigh school diploma or equivalent; some roles may prefer certificationsHigh school diploma; certifications like NMLS may be preferred
Work EnvironmentOffice setting, supporting mortgage teamOffice environment, handling loan documentation
Employer & IndustryBanks, mortgage companies, credit unionsBanks, mortgage lenders, financial institutions
Primary ResponsibilitiesAssisting with administrative tasks, scheduling, document prepReviewing loan documents, verifying information, processing applications

Mortgage Assistants support mortgage teams with administrative duties, while Loan Processors handle detailed loan documentation and verification. Both roles are essential in the mortgage industry, often working closely but with distinct responsibilities.

What does a mortgage assistant do?

As a mortgage assistant, your primary responsibilities are to review loan applications and prepare letters of credit for clients. You are an assistant loan officer, so work with your supervising loan officer and serve as administrative support. Your job duties include providing customer service over the phone and in person, fielding questions and complaints from customers, using computer programs to track loan processing and billing, and organizing documents. The qualifications to start your career as a mortgage assistant are a high school diploma or GED certificate and customer service experience. However, an associate degree in office administration or finance can help give you an edge in your job search.

What are some of the most common challenges mortgage assistants face in supporting loan officers and how can they prepare for them?

Mortgage Assistants often face challenges such as managing tight deadlines, ensuring the accuracy of documentation, and coordinating effectively with multiple stakeholders like loan officers, underwriters, and clients. Staying organized, developing strong communication skills, and becoming proficient in mortgage software systems can help address these challenges. By proactively anticipating the needs of loan officers and maintaining attention to detail, Mortgage Assistants can play a key role in keeping the loan process on track and ensuring a smooth experience for all parties involved.
What cities are hiring for Mortgage Assistant jobs? Cities with the most Mortgage Assistant job openings:
What are the most commonly searched types of Mortgage jobs? The most popular types of Mortgage jobs are:
Who are the top companies hiring for Mortgage Assistant jobs? The top employers for Mortgage Assistant jobs are:
What states have the most Mortgage Assistant jobs? States with the most job openings for Mortgage Assistant jobs include:
Infographic showing various Mortgage Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $37,951 per year, or $18.2 per hour.

Residential Mortgage Assistant Sales Manager

M&T Bank

Hartford, CT • On-site

$32.89 - $54.81/hr

Full-time

Re-posted 24 days ago


M&T Bank rating

7.9

Company rating: 7.9 out of 10

Based on 186 frontline employees who took The Breakroom Quiz

78th of 171 rated banks


Job description

Overview:
Assist, support, and respond to requests and directives from the Residential Mortgage Sales Manager. Must adhere to the requirements of federal registration under the SAFE Act.
Primary Responsibilities:
  • Assist, support, and respond to requests and directives from the Residential Mortgage Sales Manager.
  • Manage the training process for the Loan Counselors including program development and on-going coaching/mentoring and problem resolution.
  • Promote the Bank's image in the marketplace through participation in various community events.
  • Assist in the coordination and presentation of marketing materials.
  • Respond to customer inquiries and complaints.
  • Participate in weekly management support team meetings and follow up on any issues that need to be addressed.
  • Keep abreast of changes and trends related to responsibilities of Loan Counselors.
  • Assist in the usual managerial authority concerning staffing, performance appraisals, promotions, hiring, and terminations.
  • Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Complete other related duties as assigned.

Scope of Responsibilities:
This position assists the Residential Mortgage Sales Manager and has a sound working knowledge of the Sales Manager's responsibilities in order to act as a back-up.
Responsible for establishing and maintaining federal registration requirements outlined in the SAFE Act.
Education and Experience Required:
Bachelor's degree and 3 years Residential Mortgage experience,
OR in lieu of a degree,
A combined minimum of 7 years higher education and/or work experience including a minimum of 3 years Residential Mortgage experience
2 years supervisory experience
General knowledge of personal computers and software.
Education and Experience Preferred:
Excellent oral and written communication skills.
Ability to interact with all levels of personnel.
Strong interpersonal ability.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $32.89 - $54.81 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
Location
Hartford, Connecticut, United States of America

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