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Entry Level Microsoft Dynamics 365 Support Jobs (NOW HIRING)

Accenture Federal Services

MS Dynamics Developer

The Microsoft Dynamics Developer will design, develop, customize, and support solutions built on Microsoft Dynamics 365, working closely with business stakeholders to improve operational efficiency ...

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Entry Level Microsoft Dynamics 365 Support information

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$26.5K

$45.3K

$57K

How much do entry level microsoft dynamics 365 support jobs pay per year?

As of Jun 16, 2026, the average yearly pay for entry level microsoft dynamics 365 support in the United States is $45,331.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $49,000.00 per year, depending on experience, location, and employer.

What is the difference between Entry Level Microsoft Dynamics 365 Support vs Entry Level Microsoft Dynamics 365 Functional Consultant?

AspectEntry Level Microsoft Dynamics 365 SupportEntry Level Microsoft Dynamics 365 Functional Consultant
CertificationsBasic Microsoft certifications, such as MB-901 or MB-910Similar certifications, with additional focus on functional modules
Work EnvironmentTechnical support teams, troubleshooting, issue resolutionBusiness analysis, process design, client interaction
Employer & Industry UsageIT support departments, software vendors, consulting firmsConsulting firms, enterprise clients, system integrators

Entry Level Microsoft Dynamics 365 Support focuses on troubleshooting and technical assistance, while Entry Level Microsoft Dynamics 365 Functional Consultant emphasizes understanding business processes and implementing solutions. Both roles require similar certifications but differ in daily tasks and client interaction levels.

More about Entry Level Microsoft Dynamics 365 Support jobs
What cities are hiring for Entry Level Microsoft Dynamics 365 Support jobs? Cities with the most Entry Level Microsoft Dynamics 365 Support job openings:
What are the most commonly searched types of Microsoft Dynamics 365 Support jobs? The most popular types of Microsoft Dynamics 365 Support jobs are:
What states have the most Entry Level Microsoft Dynamics 365 Support jobs? States with the most job openings for Entry Level Microsoft Dynamics 365 Support jobs include:
What job categories do people searching Entry Level Microsoft Dynamics 365 Support jobs look for? The top searched job categories for Entry Level Microsoft Dynamics 365 Support jobs are:
Entry Level Microsoft Dynamics 365 Support jobs near you
Infographic showing various Entry Level Microsoft Dynamics 365 Support job openings in the United States as of June 2026, with employment types broken down into 5% Full Time, 91% Part Time, 2% Temporary, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $45,331 per year, or $21.8 per hour.
MS Dynamics Developer

MS Dynamics Developer

Accenture Federal Services

Washington, DC

Other

Posted 10 days ago

Accenture Federal Services rating

8.4

Company rating: 8.4 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

45th of 428 rated business services

Job description

You Are: Microsoft Dynamics Developer

The Work: The Microsoft Dynamics Developer is responsible for designing, developing, customizing, and supporting solutions built on Microsoft Dynamics 365 (Customer Service). In this role, you will work closely with business stakeholders and IT teams to deliver scalable, highquality solutions that enhance business processes, drive transformation, and improve operational efficiency. You will leverage deep expertise in Dynamics 365, the Power Platform, and integration technologies to build secure, maintainable, and compliant enterprise solutions. Your ability to translate business needs into robust technical implementations-and support the full lifecycle of development, deployment, and optimization-will be essential to success.

Key Responsibilities:

Design, develop, and implement customizations, plugins, workflows, and integrations within Microsoft Dynamics 365 (Customer Service)
Configure Dynamics modules to meet business requirements, including entity creation, form design, views, business rules, and automated processes
Integrate Dynamics 365 with other enterprise systems using APIs, web services, and middleware (e.g., Azure Logic Apps, Power Automate)
Collaborate with business analysts and stakeholders to gather requirements and translate them into detailed technical specifications and solutions
Conduct unit testing, support user acceptance testing (UAT), and manage deployment of customizations and updates
Provide ongoing support, troubleshooting, and maintenance for Dynamics 365 solutions, including performance tuning and issue resolution
Create and maintain highquality technical documentation for customizations, integrations, and operational processes
Ensure solutions adhere to Microsoft best practices, compliance requirements, and established security standards

What You Need:

Minimum 3 years of handson experience with Microsoft Dynamics 365 (Customer Service)
Proficiency in Dynamics 365 customization, configuration, and development (JavaScript, C#, .NET, Power Platform)
Experience with Dynamics 365 APIs, web services, and enterprise integration tools
Familiarity with Microsoft Dataverse and Power Platform (Power Apps, Power Automate)
Strong analytical, troubleshooting, and problemsolving skills
Excellent communication skills with the ability to collaborate effectively with technical and business partners

Nice to Have
Bachelor's degree in Computer Science, Information Systems, or a related field
Experience with Azure services (Logic Apps, Azure Functions, etc.)
Microsoft Dynamics 365 or Power Platform certifications
Experience with data migration and ETL tools and processes
Knowledge of DevOps practices and CI/CD tools that support Dynamics 365 deployments
Experience working in Agile/Scrum environments
Prior experience supporting CRM optimization and service delivery improvements with client stakeholders
Experience implementing or supporting CRM systems within a federal agency environment
Knowledge of client operations, policies, and programs, especially customerfacing technology solutions

Eligibility Requirements
Candidates must be U.S. Citizens
Eligibility to obtain a government Public Trust Clearance

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