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Entry Level It Support Jobs in Boston, MA (NOW HIRING)

Saviance

IT Support Engineer

Boston, MA · On-site

Saviance is seeking an IT Support Engineer to join Baylor Genetics, an industry leader in genetics testing. The role involves providing technical assistance and support for computer systems, hardware ...

Town of Duxbury

IT Support Technician

Duxbury, MA · On-site

$30.57 - $35.52/hr

Job Title : IT Support Technician Department : Department of Innovation and Technology Contract/Grade: Grade 7, Personnel Policies, Management Provision Compensation: Hiring Range: $30.57 - $35.52 ...

Town of Duxbury

IT Support Technician

Duxbury, MA · On-site

$30.57 - $35.52/hr

Job Title : IT Support Technician Department : Department of Innovation and Technology Contract/Grade: Grade 7, Personnel Policies, Management Provision Compensation: Hiring Range: $30.57 - $35.52 ...

GRVTY

IT Support Specialist

Cambridge, MA · On-site

$60 - $80/hr

The successful candidate will ensure the smooth operation of our IT infrastructure What You'll Be Owning: * Support Management: Respond to and manage incoming support requests via phone, email, or ...

TEKsystems

Lab IT Support

Framingham, MA

$35 - $45/hr

Requirements Management and onsite Validation/Compliance support IT Consulting Customer Liaison Onsite Lab IT Support Requirements Management Understand problem statement/challenges Define scope ...

TEKsystems

Lab IT Support

Framingham, MA

$35 - $45/hr

Requirements Management and onsite Validation/Compliance support IT Consulting Customer Liaison Onsite Lab IT Support Requirements Management Understand problem statement/challenges Define scope ...

Merge IT

IT Support Engineer - Boston, MA

Boston, MA · On-site

Merge IT is an enterprise-level IT staffing firm seeking an IT Support Engineer to join their team in Boston, MA. The role involves maintaining, troubleshooting, and repairing computer systems and ...

AVI-SPL

Client IT Support Technician

Boston, MA · On-site

$22 - $30.25/hr

... in Information Technology, Computer Science, or related field, or equivalent combination of education and experience • 1+ years of experience in technical support, customer service, or related ...

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Showing results 21-40

All JobsIt Support JobsEntry Level It Support JobsEntry Level It Support Jobs in Boston, MA

Entry Level It Support information

See Boston, MA salary details

$12

$20

$28

How much do entry level it support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for entry level it support in Boston, MA is $20.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $22.21 per hour, depending on experience, location, and employer.

What is an entry level IT support?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.

What do entry level IT support professionals do?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are the key skills and qualifications needed for entry level IT support?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What are the most commonly searched types of It Support jobs in Boston, MA?

The most popular types of It Support jobs in Boston, MA are:

What are popular job titles related to Entry Level It Support jobs in Boston, MA?

For Entry Level It Support jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Entry Level It Support jobs in Boston, MA look for?

The top searched job categories for Entry Level It Support jobs in Boston, MA are:

What cities near Boston, MA are hiring for Entry Level It Support jobs?

Cities near Boston, MA with the most Entry Level It Support job openings:

Entry Level It Support jobs near you
Infographic showing various Entry Level It Support job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $42,010 per year, or $20.2 per hour.

IT Support Engineer

Saviance

Boston, MA • On-site

Full-time

Re-posted 7 days ago

Job description

Job Summary:
Saviance is seeking an IT Support Engineer to join Baylor Genetics, an industry leader in genetics testing. The role involves providing technical assistance and support for computer systems, hardware, and software, while ensuring customer satisfaction and minimizing downtime.
Responsibilities:
• Troubleshoots hardware and software problems.
• Assists in moving computer equipment.
• Installs new computer equipment.
• Installs specific software packages, including but not limited to, operating systems, word processing, or spreadsheet programs.
• Assembles new computers including hardware and peripheral components, such as keyboards, printers, and disk drives.
• Resolves requests using approved methods in accordance with established procedures and service levels.
• Documents all resolutions including all bug fixes.
• Follow up with all customers to ensure work orders are completed and to ascertain customer satisfaction.
• Performs other job-related duties as assigned.
Qualifications:
Required:
• A+ or MCP Certification or equivalent demonstrated knowledge.
Preferred:
• MSCE Certification or equivalent demonstrated knowledge.
Company:
Saviance is a modern consulting firm providing a variety of professional services to its clients in the US. Founded in 1999, the company is headquartered in Metuchen, USA, with a team of 201-500 employees. The company is currently Growth Stage.
Saviance logo

About Saviance

Sourced by ZipRecruiter

Saviance is a modern consulting firm providing a variety of professional services to its clients in the US. We bring twenty three years of experience to the table. Our consultants are qualified experts and extremely talented. We understand the business behind the technology, and work with many of the top Fortune 100 companies and provide innovative, scalable, robust and secure solutions. At the forefront of the Staffing and IT Solutions industry, Saviance is certified by NMSDC as a Tier 1, Minority Business Enterprise (MBE) . We are a self- certified Small Business and self- certified Woman Owned Business committed to maximizing global workforce solutions on behalf of our clients, empowering businesses and talent through applied human intelligence. We are a Diversity Supplier with global reach specializing in a business services blend of talent, technology, and a relentless commitment to customer success. It’s our diversity that’s acts as a core component of our culture, our approach to business, and the opportunities we provide to our clients and our employees.

Industry

It services

Company size

201 - 500 Employees

Headquarters location

East Rutherford, NJ, US

Year founded

1999

Social media

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