ZipRecruiter

Log In

2

Entry Level It Support Jobs in Nevada (NOW HIRING)

MY WIRELESS

IT Specialist

Las Vegas, NV

$13 - $18/hr

Position Summary The IT Support Specialist I - Retail (Level 1) is an entry-level IT support role responsible for providing first-level technical support to My Wireless AT&T retail locations. This ...

My Wireless

IT Specialist

Las Vegas, NV · On-site

$13 - $18/hr

Position Summary The IT Support Specialist I - Retail (Level 1) is an entry-level IT support role responsible for providing first-level technical support to My Wireless AT&T retail locations. This ...

Northern Nevada HOPES

IT Support Tech

Reno, NV · On-site

$25.30 - $31.62/hr

The IT Support Technician serves as the primary point for frontline IT support, troubleshooting and resolving complex hardware, software, account, and connectivity issues across workstations, mobile ...

Astound Group LLC

IT Support

Las Vegas, NV · On-site

$20.25 - $27.75/hr

JOB SUMMARY: IT Support is responsible for monitoring the IT Helpdesk and addressing the issues in order of priority. They will also assist in the handling of day-to-day operations of the department ...

Elemental Brands

IT Support Specialist

Reno, NV

We are looking for an IT Support Specialist to serve as the first line of defense for our employees' technical needs. You will initially support staff at both our Headquarters and the operations ...

Elemental LED, Inc.

IT Support Specialist

Reno, NV

We are looking for an IT Support Specialist to serve as the first line of defense for our employees' technical needs. You will initially support staff at both our Headquarters and the operations ...

Elemental Brands

IT Support Specialist

Reno, NV · On-site

We are looking for an IT Support Specialist to serve as the first line of defense for our employees' technical needs. You will initially support staff at both our Headquarters and the operations ...

Redwood Materials

IT Support Specialist

Mccarran, NV

They will work with and receive ticket escalation from their peers on the support team, and they will utilize the IT helpdesk ticketing system for issue intake, documentation, and escalation to other ...

Infojini Inc

IT Support

Las Vegas, NV · On-site

$20.50 - $28.25/hr

Provide support assistance with technical problem solving, equipment deployment, hardware and ... Additional Information All your information will be kept confidential according to EEO guidelines.

Golden Nugget

IT Support Technician

Laughlin, NV · On-site

$19.75 - $27/hr

Overview The IT Support Technician is responsible for working across a broad range of technologies and communicating across multiple areas of the business to support user incidents and perform ...

Hooks Meng & Clement

It Support Assistant

Las Vegas, NV · On-site

$15.25 - $20.25/hr

Description Hooks, Meng and Clement is looking for a motivated and dependable IT Support Assistant ... This is an entry-level position for someone who enjoys helping others, troubleshooting technology ...

KLS LA

IT Support & Systems Coordinator

Las Vegas, NV · On-site

IT Support & Systems Coordinator Department: Information Technology Position Type: Full-Time Level: Junior / Entry-to-Mid Level Reports To: Management / IT Manager Position Summary We are looking for ...

Hooks Meng & Clement

It Support Assistant

Las Vegas, NV · On-site

$20/hr

Hooks, Meng and Clement is looking for a motivated and dependable IT Support Assistant to join our ... This is an entry-level position for someone who enjoys helping others, troubleshooting technology ...

Acro Service Corp.

IT Support Specialist

Carson City, NV · On-site

$22 - $24/hr

Proactively monitor, analyze, and troubleshoot information technology issues and own, follow-up, ... Solid knowledge of Service Desk and Customer Support center operations. * Minimum of two (2) years ...

Douglas County, NV

IT Support Coordinator

Minden, NV · On-site

$33.42/hr

Documents procedures and provides feedback for continuous improvement of IT support services. * Pulls and terminates network cables, punches cables into patch panels, ensuring proper alignment and ...

Douglas County (NV)

IT Support Coordinator

Minden, NV

$33.42/hr

Documents procedures and provides feedback for continuous improvement of IT support services. Pulls and terminates network cables, punches cables into patch panels, ensuring proper alignment and ...

next page

Showing results 1-20

All JobsIt Support JobsEntry Level It Support JobsEntry Level It Support Jobs in Nevada

Entry Level It Support information

See Nevada salary details

$11

$18

$26

How much do entry level it support jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for entry level it support in Nevada is $18.93, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $20.82 per hour, depending on experience, location, and employer.

What is an entry level IT support?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.

What do entry level IT support professionals do?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are the key skills and qualifications needed for entry level IT support?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What are the most commonly searched types of It Support jobs in Nevada?

The most popular types of It Support jobs in Nevada are:

What are popular job titles related to Entry Level It Support jobs in Nevada?

For Entry Level It Support jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Entry Level It Support jobs in Nevada look for?

The top searched job categories for Entry Level It Support jobs in Nevada are:

What cities in Nevada are hiring for Entry Level It Support jobs?

Cities in Nevada with the most Entry Level It Support job openings:

Entry Level It Support jobs near you
Infographic showing various Entry Level It Support job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,379 per year, or $18.9 per hour.

IT Specialist

MY WIRELESS

Las Vegas, NV

$13 - $18/hr

Full-time

Re-posted 3 days ago

My Wireless rating

2.5

Company rating: 2.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Position Summary

The IT Support Specialist I – Retail (Level 1) is an entry-level IT support role responsible for providing first-level technical support to My Wireless AT&T retail locations. This position focuses on basic troubleshooting, ticket intake, issue triage, and escalation, while also gaining exposure to IT projects and higher-level support activities under direct supervision.

This role may assist with Level 2 issues and project work only under the guidance and oversight of the IT Manager or senior IT staff. The position does not independently own advanced troubleshooting, system configuration, vendor management, or infrastructure decisions.

Essential Job Duties and ResponsibilitiesLevel 1 Ticket Support & Issue Triage (Primary Responsibility)
  • Serve as the first point of contact for IT support tickets submitted by retail locations.
  • Perform Level 1 troubleshooting using documented procedures, knowledge base articles, and checklists.
  • Accurately document issues, troubleshooting steps, and resolutions in the ticketing system.
  • Identify when issues exceed Level 1 scope and escalate appropriately.
  • Follow defined SLAs, escalation paths, and prioritization guidelines.
Assisted Level 2 Support (Under IT Manager Oversight)
  • Assist with Level 2 troubleshooting activities as assigned and supervised by the IT Manager or senior IT staff.
  • Support diagnostics and remediation efforts for more complex issues after initial triage.
  • Perform tasks such as testing, validation, documentation, or implementation support without independent ownership.
  • Use Level 2 exposure as a learning opportunity to build technical skills.
Project Support & Implementation Assistance
  • Participate in IT projects such as system rollouts, upgrades, store openings, or equipment refreshes under IT Manager direction.
  • Assist with project-related tasks including preparation, deployment support, testing, and documentation.
  • Follow established project plans, timelines, and change management processes.
  • Does not act as a project owner or lead.
Hardware & Peripheral Support (Level 1 / Assisted Level 2)
  • Perform basic troubleshooting and setup for store hardware and peripherals.
  • Assist with hardware replacement and deployment using predefined configurations.
  • Support higher-level hardware troubleshooting only with supervision.
Network & Internet Support (Basic / Assisted)
  • Perform basic connectivity checks and validation steps.
  • Assist with ISP or aggregator ticket coordination.
  • Support additional diagnostics or remediation steps as directed.
  • No independent network configuration authority.
UCaaS / VoIP, Printer & CCTV Support (Level 1 / Assisted)
  • Perform basic troubleshooting and verification steps.
  • Assist with provisioning, replacements, or testing as directed.
  • Escalate complex issues or perform assisted troubleshooting with oversight.
System Access & User Support
  • Handle basic access requests such as password resets and access verification.
  • Assist with access provisioning tasks with proper approvals.
  • Support audits or access reviews as requested.
  • High school diploma or equivalent required
  • IT coursework, certification, or training preferred

Experience:

  • 0–1 years of IT support or helpdesk experience preferred

What My Wireless employees say

Pay

Workplace

Get the full story on Breakroom

Apply