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Entry Level It Support Jobs in Henderson, NV (NOW HIRING)

My Wireless

IT Specialist

Las Vegas, NV · On-site

$13 - $18/hr

Position Summary The IT Support Specialist I - Retail (Level 1) is an entry-level IT support role responsible for providing first-level technical support to My Wireless AT&T retail locations. This ...

MY WIRELESS

IT Specialist

Las Vegas, NV · On-site

$13 - $18/hr

Position Summary The IT Support Specialist I - Retail (Level 1) is an entry-level IT support role responsible for providing first-level technical support to My Wireless AT&T retail locations. This ...

Link Technologies

IT Support

Las Vegas, NV

$20.50 - $28.25/hr

Link Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently looking for IT Support to join our team. Key Tasks: Perform imaging, testing, and deployment of iPads ...

Astound Group LLC

IT Support

Las Vegas, NV · On-site

$20.25 - $27.75/hr

JOB SUMMARY: IT Support is responsible for monitoring the IT Helpdesk and addressing the issues in order of priority. They will also assist in the handling of day-to-day operations of the department ...

Infojini Inc

IT Support

Las Vegas, NV

$20.50 - $28.25/hr

Provide support assistance with technical problem solving, equipment deployment, hardware and ... Additional Information All your information will be kept confidential according to EEO guidelines.

Wynn Resorts

Specialist - IT Support

Las Vegas, NV · On-site

Demonstrated experience in a customer service role within an IT support team. * Strong MS Office 365 and Cloud environment knowledge both from a user and troubleshooting perspective, especially ...

AGS

IT Support Technician II

Las Vegas, NV · On-site

$20.50 - $28.25/hr

Job Summary The IT Support technician II provides hardware and software support to users of the company's personal computers and local area network. Focuses on hardware, operating system ...

AGS LLC

IT Support Technician II

Las Vegas, NV · On-site

$20.75 - $28.25/hr

Job Summary The IT Support technician II provides hardware and software support to users of the company's personal computers and local area network. Focuses on hardware, operating system ...

AGS LLC

IT Support Technician II

Las Vegas, NV · On-site

$20.75 - $28.25/hr

Job Summary The IT Support technician II provides hardware and software support to users of the company's personal computers and local area network. Focuses on hardware, operating system ...

Infojini Inc

IT Support Specialist

Las Vegas, NV · On-site

Description Provide support assistance with technical problem solving, equipment deployment ... Additional Information All your information will be kept confidential according to EEO guidelines.

Desert IT Solutions

Be Seen First

IT Technician

Las Vegas, NV · On-site

$50K - $70K/yr

Support/troubleshooting of moderately difficult hardware, software, network, mobile device, remote ... Minimum of 2 years in a customer service role within an IT support team. * Thorough knowledge of ...

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Entry Level It Support information

See Henderson, NV salary details

$11

$17

$24

How much do entry level it support jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level it support in Henderson, NV is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.42 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level IT Support Specialist, and why are they important?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What types of technical issues do Entry Level IT Support professionals typically handle on a daily basis?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are entry level IT support jobs?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What are the most commonly searched types of It Support jobs in Henderson, NV? The most popular types of It Support jobs in Henderson, NV are:
What are popular job titles related to Entry Level It Support jobs in Henderson, NV? For Entry Level It Support jobs in Henderson, NV, the most frequently searched job titles are:
What job categories do people searching Entry Level It Support jobs in Henderson, NV look for? The top searched job categories for Entry Level It Support jobs in Henderson, NV are:
What cities near Henderson, NV are hiring for Entry Level It Support jobs? Cities near Henderson, NV with the most Entry Level It Support job openings:
Entry Level It Support jobs near you
Infographic showing various Entry Level It Support job openings in Henderson, NV as of May 2026, with employment types broken down into 2% As Needed, 74% Full Time, 20% Part Time, and 4% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $36,754 per year, or $17.7 per hour.
IT Specialist

IT Specialist

My Wireless

Las Vegas, NV • On-site

$13 - $18/hr

Full-time

Posted 29 days ago

My Wireless rating

2.5

Company rating: 2.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Position Summary
The IT Support Specialist I - Retail (Level 1) is an entry-level IT support role responsible for providing first-level technical support to My Wireless AT&T retail locations. This position focuses on basic troubleshooting, ticket intake, issue triage, and escalation, while also gaining exposure to IT projects and higher-level support activities under direct supervision.
This role may assist with Level 2 issues and project work only under the guidance and oversight of the IT Manager or senior IT staff. The position does not independently own advanced troubleshooting, system configuration, vendor management, or infrastructure decisions.
Essential Job Duties and Responsibilities
Level 1 Ticket Support & Issue Triage (Primary Responsibility)
  • Serve as the first point of contact for IT support tickets submitted by retail locations.
  • Perform Level 1 troubleshooting using documented procedures, knowledge base articles, and checklists.
  • Accurately document issues, troubleshooting steps, and resolutions in the ticketing system.
  • Identify when issues exceed Level 1 scope and escalate appropriately.
  • Follow defined SLAs, escalation paths, and prioritization guidelines.
Assisted Level 2 Support (Under IT Manager Oversight)
  • Assist with Level 2 troubleshooting activities as assigned and supervised by the IT Manager or senior IT staff.
  • Support diagnostics and remediation efforts for more complex issues after initial triage.
  • Perform tasks such as testing, validation, documentation, or implementation support without independent ownership.
  • Use Level 2 exposure as a learning opportunity to build technical skills.
Project Support & Implementation Assistance
  • Participate in IT projects such as system rollouts, upgrades, store openings, or equipment refreshes under IT Manager direction.
  • Assist with project-related tasks including preparation, deployment support, testing, and documentation.
  • Follow established project plans, timelines, and change management processes.
  • Does not act as a project owner or lead.
Hardware & Peripheral Support (Level 1 / Assisted Level 2)
  • Perform basic troubleshooting and setup for store hardware and peripherals.
  • Assist with hardware replacement and deployment using predefined configurations.
  • Support higher-level hardware troubleshooting only with supervision.
Network & Internet Support (Basic / Assisted)
  • Perform basic connectivity checks and validation steps.
  • Assist with ISP or aggregator ticket coordination.
  • Support additional diagnostics or remediation steps as directed.
  • No independent network configuration authority.
UCaaS / VoIP, Printer & CCTV Support (Level 1 / Assisted)
  • Perform basic troubleshooting and verification steps.
  • Assist with provisioning, replacements, or testing as directed.
  • Escalate complex issues or perform assisted troubleshooting with oversight.
System Access & User Support
  • Handle basic access requests such as password resets and access verification.
  • Assist with access provisioning tasks with proper approvals.
  • Support audits or access reviews as requested.

  • High school diploma or equivalent required
  • IT coursework, certification, or training preferred

Experience:
  • 0-1 years of IT support or helpdesk experience preferred

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