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Entry Level It Networking Jobs in Virginia (NOW HIRING)

Virginia Tech

Tier 1 AV Technician

Blacksburg, VA · On-site

$22/hr

This role is considered entry level and the potential for upward growth within the department ... IT networking experience Experience documenting issues and resolutions through a ticketing system ...

IT Excel

Entry Level QA Analyst

Reston, VA · On-site

We help companies bring improved focus to IT and how it aligns with the business, executes on its ... This allows easy access to dependable healthcare, through a large network of physicians and ...

IT Excel

Entry Level QA Analyst

Reston, VA

We help companies bring improved focus to IT and how it aligns with the business, executes on its ... This allows easy access to dependable healthcare, through a large network of physicians and ...

IT Excel

Entry Level QA Analyst

Reston, VA

We help companies bring improved focus to IT and how it aligns with the business, executes on its ... This allows easy access to dependable healthcare, through a large network of physicians and ...

IT Excel

Entry Level QA Analyst

Reston, VA · On-site

We help companies bring improved focus to IT and how it aligns with the business, executes on its ... This allows easy access to dependable healthcare, through a large network of physicians and ...

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Entry Level It Networking information

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How much do entry level it networking jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level it networking in Virginia is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $14.49 and $22.68 per hour, depending on experience, location, and employer.

What is an entry level IT networking job?

An entry level IT networking job is a position for individuals who are new to the field of computer networking. These roles typically involve tasks such as setting up, maintaining, and troubleshooting computer networks and hardware under the supervision of senior staff. Common job titles include Network Technician, Network Support Specialist, or Junior Network Administrator. Entry level positions often require foundational knowledge of networking concepts and may require certifications such as CompTIA Network+ or Cisco CCNA.

What are some typical challenges faced by entry level IT networking professionals when starting out, and how can they overcome them?

Entry-level IT networking professionals often face challenges such as troubleshooting unfamiliar network issues, understanding complex network architectures, and balancing multiple support requests. To overcome these hurdles, it's helpful to proactively seek mentorship from more experienced team members, utilize available documentation and online resources, and practice hands-on skills through labs or simulations. Building strong communication skills also aids in effectively collaborating with colleagues and end-users, which is essential in resolving technical problems efficiently.

How can I get into entry level IT networking with no experience?

Entry level IT networking roles typically require foundational knowledge of networking concepts, which can be gained through self-study, online courses, or certifications like CompTIA Network+. Gaining hands-on experience with networking hardware, practicing with simulation tools, and building a basic home lab can also improve your chances of securing an entry-level position without prior work experience.

What are the key skills and qualifications needed to thrive as an entry level IT networking professional, and why are they important?

To thrive as an Entry Level IT Networking professional, you need a solid understanding of networking concepts, troubleshooting skills, and a foundational knowledge of hardware and software, often supported by certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network management tools, operating systems (such as Windows and Linux), and basic scripting or command-line utilities is typically required. Strong problem-solving abilities, attention to detail, and effective communication help individuals excel in collaborating with teams and supporting end-users. These skills and qualities ensure reliable network performance, efficient issue resolution, and a smooth technology experience for organizations.

What is the difference between Entry Level IT Networking vs Network Technician?

AspectEntry Level IT NetworkingNetwork Technician
CertificationsCompTIA Network+, Cisco CCNA (basic)CompTIA Network+, Cisco CCNA (basic)
Work EnvironmentHelp desks, small offices, support rolesNetwork installation, troubleshooting, maintenance
Employer & Industry UsageIT departments, MSPs, small to medium businessesTelecom companies, large enterprises, service providers

Entry Level IT Networking roles focus on basic network support, troubleshooting, and maintenance, often requiring certifications like CompTIA Network+ or Cisco CCNA. Network Technicians perform similar tasks but may involve more hands-on installation and complex troubleshooting. Both roles are foundational in IT, with overlapping skills and environments, but Network Technicians often work in larger or more specialized settings.

What are the most commonly searched types of It Networking jobs in Virginia? The most popular types of It Networking jobs in Virginia are:
What are popular job titles related to Entry Level It Networking jobs in Virginia? For Entry Level It Networking jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Entry Level It Networking jobs in Virginia look for? The top searched job categories for Entry Level It Networking jobs in Virginia are:
Entry Level It Networking jobs near you
Infographic showing various Entry Level It Networking job openings in Virginia as of August 2026, with employment types broken down into 60% Full Time, 20% Part Time, and 20% Contract. Highlights an 100% In-person job distribution, with an average salary of $43,293 per year, or $20.8 per hour.

Help Desk Specialist I (Tier I Agent - Internal)

Aretec Inc

Ashburn, VA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Job description

Help Desk Specialist I (Tier 1 Agent - Internal)
CBP Technology Service Desk (TSD)
Location: Remote
Schedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and holidays)
Employment Type: Full-time
Clearance Requirement: CBP Background Investigation (Unclassified)
About Aretec
At Aretec, Inc., we are catalysts for change within the federal government landscape. We specialize in advanced analytics, cybersecurity, data-driven operations, and business optimization, enabling federal agencies to accomplish their most critical missions. As a trusted prime contractor, Aretec delivers innovative, compliant, and high-impact solutions that support mission success.
Position Summary
Aretec is seeking a Help Desk Specialist I (Tier 1 Agent - Internal) to support the Customs and Border Protection (CBP) Technology Service Desk (TSD). This role serves as a 24x7x365 centralized Point of Contact (POC) for CBP employees and contractors, delivering first-level technical support and customer service. The ideal candidate is customer-focused, technically capable, and comfortable working in a fast-paced, mission-critical environment.
What You'll Do
  • Serve as the Tier 1 customer support Point of Contact for all CBP employees and contractors, operating in a 24x7x365 environment.
  • Respond to incoming incidents, service requests, and inquiries via internal 800 number, live agent chat, self-service tickets, and email.
  • Accurately log and document all incidents and service requests in ServiceNow, including troubleshooting steps and resolution details required for next-level support.
  • Perform initial investigation, triage, troubleshooting, resolution, and escalation for issues related to:
  • CBP web-based and client-based applications
  • Email and messaging systems
  • Mobile devices
  • Hardware (printers, desktops, laptops, peripherals)
  • Network connectivity
  • Workstation login and PIV card issues
  • Remote access, VPN, and DHS Workplace connectivity
  • Perform password resets, account unlocks, and initial request intake in compliance with security policies.
  • Provide first-call resolution using established troubleshooting techniques and approved knowledge articles.
  • Escalate incidents to Tier 2 or Tier 3 support teams, including internal CBP groups and third-party vendors, using ticket transfer and warm-call transfer methods.
  • Monitor ticket status and proactively communicate updates and resolution progress to customers.
  • Identify and escalate potential major incidents affecting multiple users.
  • Participate in major incident bridge calls and communicate customer impact as required.
  • Handle sensitive or VIP customer contacts with timely, accurate escalation and follow-up.
  • Verify ACE Portal accessibility following scheduled maintenance or outage events.

Required Qualifications
  • High school diploma or equivalent.
  • Minimum 1 year of experience providing IT help desk, service desk, or technical customer support.
  • Working knowledge of Windows operating systems, Microsoft Office, Active Directory, and basic networking concepts.
  • Strong customer service skills with clear and professional verbal and written communication.
  • Ability to work rotating shifts, including nights, weekends, and holidays.
  • Sole U.S. citizenship required and ability to successfully pass a CBP Background Investigation (BI).

Preferred Qualifications
  • CompTIA A+ or similar entry-level IT certification.
  • HDI Customer Service Representative (CSR) or Support Center Analyst (SCA) certification.
  • Experience using the ServiceNow ITSM platform.
  • Experience troubleshooting VPN solutions such as GlobalProtect or Zscaler.
  • Prior federal government or CBP help desk experience.
  • Experience with Amazon Connect or similar Automatic Call Distribution (ACD) systems.

Why Join Aretec
  • Support a high-visibility, mission-critical CBP operational environment.
  • Gain experience supporting enterprise-scale federal IT systems.
  • Opportunities for growth within service desk, operations, quality, training, and program management career paths.
  • Competitive compensation and benefits, including:
  • Health, Dental, and Vision Insurance
  • 401(k) with Employer Match
  • Paid Time Off and Holidays
  • Training and Certification Support

Equal Opportunity Employer
Aretec, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other protected status

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