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Entry Level It Infrastructure Specialist Jobs (NOW HIRING)

My Wireless

IT Specialist

Las Vegas, NV · On-site

$13 - $18/hr

Position Summary The IT Support Specialist I - Retail (Level 1) is an entry-level IT support role ... or infrastructure decisions. Essential Job Duties and Responsibilities Level 1 Ticket Support ...

Roseburg

IT Infrastructure Engineer I

Springfield, OR · On-site

The IT Infrastructure Engineer I will provide support for escalated issues and act as a mentor for other team members. The engineer will also manage and execute IT Technology Infrastructure projects ...

ActioNet, Inc.

Infrastructure Management - Level I

$148K/yr

Secret The Infrastructure Manager Level I is an entry-level IT professional responsible for ... The Level I specialist works under the guidance of senior engineers to ensure the reliability and ...

LARSON CANDO INC

IT Coordinator

Tamarac, FL · On-site

... . This role supports end users in a fast-paced aerospace Maintenance, Repair, and Overhaul (MRO ... This is an excellent opportunity for an entry-level IT professional seeking to develop technical ...

ActioNet, Inc.

Infrastructure Management - Level I

$148K/yr

Secret The Infrastructure Manager Level I is an entry-level IT professional responsible for ... The Level I specialist works under the guidance of senior engineers to ensure the reliability and ...

My Wireless

IT Specialist

Guaynabo, PR · On-site

$12 - $16/hr

Position Summary The IT Support Specialist I - Retail (Level 1) is an entry-level IT support role ... or infrastructure decisions. Essential Job Duties and Responsibilities Level 1 Ticket Support ...

ActioNet

Infrastructure Management - Level I

$148K/yr

Secret The Infrastructure Manager Level I is an entry-level IT professional responsible for ... The Level I specialist works under the guidance of senior engineers to ensure the reliability and ...

Harris

Infrastructure Specialist/PM

Florida, NY

$75K - $90K/yr

As an Infrastructure Specialist, this professional will be responsible for the installation ... Education in Computer Science, Information Technology, or relevant work experience. * 2+ years of ...

Harris

$75K - $90K/yr

As an Infrastructure Specialist, this professional will be responsible for the installation ... Education in Computer Science, Information Technology, or relevant work experience. * 2+ years of ...

Caterpillar Inc.

$82K - $103K/yr

Together, we are building a better world, so we can all enjoy living in it. 2027 Entry Level ... Infrastructure Services * Manufacturing Information Technology Interfacing with critical support ...

First Century Bank

IT Infrastructure Engineer

Commerce, GA · On-site

$85K - $110K/yr

A. - IT Infrastructure EngineerFirst Century Bank is a relationship-focused community bank providing financial services to consumers and businesses through financial technology partners. We are ...

New

IMedia Technology

IT Support Specialist

Centerville, MA · On-site

$50K - $65K/yr

Entry Level IT Support Specialist. Great opportunity for recent Computer Science college graduate looking for an onsite IT support position on Cape Cod, MA. If you have a few years' of experience we ...

New

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Entry Level It Infrastructure Specialist information

See salary details

$31K

$84.4K

$146.5K

How much do entry level it infrastructure specialist jobs pay per year?

As of Aug 8, 2026, the average yearly pay for entry level it infrastructure specialist in the United States is $84,361.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What does an entry level IT infrastructure specialist do?

An Entry Level IT Infrastructure Specialist is responsible for supporting and maintaining the hardware, software, networks, and systems that make up an organization's IT infrastructure. Their tasks often include troubleshooting technical issues, setting up new equipment, monitoring network performance, and ensuring data security. They work under the guidance of more experienced IT professionals and help ensure that the company's technology systems run smoothly and efficiently.

What are some of the most common challenges faced by entry level IT infrastructure specialists, and how can they be overcome?

Entry level IT Infrastructure Specialists often encounter challenges such as managing multiple support requests simultaneously, quickly learning new technologies, and troubleshooting unfamiliar systems. To overcome these hurdles, it's important to prioritize tasks based on urgency, seek mentorship from experienced team members, and take advantage of training resources offered by the organization. Regular communication with colleagues and a proactive approach to problem-solving can also help build confidence and efficiency in this fast-paced environment.

What is the difference between Entry Level IT Infrastructure Specialist vs Network Technician?

AspectEntry Level IT Infrastructure SpecialistNetwork Technician
CertificationsCompTIA A+, Network+CompTIA A+, Cisco CCNA
Work EnvironmentData centers, corporate IT teams, support rolesNetwork labs, on-site troubleshooting, installation
Employer & Industry UsageIT departments across various industriesTelecom, ISPs, enterprise networks

Both roles involve supporting IT infrastructure, but the Entry Level IT Infrastructure Specialist focuses on broader systems including servers and hardware, while the Network Technician specializes in network hardware and connectivity. The specialist often works in data centers and corporate IT teams, whereas the technician is more hands-on with network installation and troubleshooting.

What are the key skills and qualifications needed to thrive as an entry level IT infrastructure specialist?

To thrive as an Entry Level IT Infrastructure Specialist, you need foundational knowledge of computer networks, operating systems, and troubleshooting, often supported by a degree in IT or a related field. Familiarity with tools like Microsoft Windows Server, Linux, basic scripting, and certifications such as CompTIA A+ or Network+ is commonly required. Strong problem-solving, communication, and teamwork skills help you effectively resolve technical issues and collaborate with colleagues. These skills and qualifications are vital to ensure reliable IT operations and support organizational productivity.
More about Entry Level It Infrastructure Specialist jobs
What cities are hiring for Entry Level It Infrastructure Specialist jobs? Cities with the most Entry Level It Infrastructure Specialist job openings:
What are the most commonly searched types of It Infrastructure Specialist jobs? The most popular types of It Infrastructure Specialist jobs are:
What states have the most Entry Level It Infrastructure Specialist jobs? States with the most job openings for Entry Level It Infrastructure Specialist jobs include:
What job categories do people searching Entry Level It Infrastructure Specialist jobs look for? The top searched job categories for Entry Level It Infrastructure Specialist jobs are:
Entry Level It Infrastructure Specialist jobs near you
Infographic showing various Entry Level It Infrastructure Specialist job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $84,361 per year, or $40.6 per hour.

IT Specialist

My Wireless

Las Vegas, NV • On-site

$13 - $18/hr

Full-time

Re-posted 12 days ago

My Wireless rating

2.5

Company rating: 2.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Position Summary
The IT Support Specialist I - Retail (Level 1) is an entry-level IT support role responsible for providing first-level technical support to My Wireless AT&T retail locations. This position focuses on basic troubleshooting, ticket intake, issue triage, and escalation, while also gaining exposure to IT projects and higher-level support activities under direct supervision.
This role may assist with Level 2 issues and project work only under the guidance and oversight of the IT Manager or senior IT staff. The position does not independently own advanced troubleshooting, system configuration, vendor management, or infrastructure decisions.
Essential Job Duties and Responsibilities
Level 1 Ticket Support & Issue Triage (Primary Responsibility)
  • Serve as the first point of contact for IT support tickets submitted by retail locations.
  • Perform Level 1 troubleshooting using documented procedures, knowledge base articles, and checklists.
  • Accurately document issues, troubleshooting steps, and resolutions in the ticketing system.
  • Identify when issues exceed Level 1 scope and escalate appropriately.
  • Follow defined SLAs, escalation paths, and prioritization guidelines.
Assisted Level 2 Support (Under IT Manager Oversight)
  • Assist with Level 2 troubleshooting activities as assigned and supervised by the IT Manager or senior IT staff.
  • Support diagnostics and remediation efforts for more complex issues after initial triage.
  • Perform tasks such as testing, validation, documentation, or implementation support without independent ownership.
  • Use Level 2 exposure as a learning opportunity to build technical skills.
Project Support & Implementation Assistance
  • Participate in IT projects such as system rollouts, upgrades, store openings, or equipment refreshes under IT Manager direction.
  • Assist with project-related tasks including preparation, deployment support, testing, and documentation.
  • Follow established project plans, timelines, and change management processes.
  • Does not act as a project owner or lead.
Hardware & Peripheral Support (Level 1 / Assisted Level 2)
  • Perform basic troubleshooting and setup for store hardware and peripherals.
  • Assist with hardware replacement and deployment using predefined configurations.
  • Support higher-level hardware troubleshooting only with supervision.
Network & Internet Support (Basic / Assisted)
  • Perform basic connectivity checks and validation steps.
  • Assist with ISP or aggregator ticket coordination.
  • Support additional diagnostics or remediation steps as directed.
  • No independent network configuration authority.
UCaaS / VoIP, Printer & CCTV Support (Level 1 / Assisted)
  • Perform basic troubleshooting and verification steps.
  • Assist with provisioning, replacements, or testing as directed.
  • Escalate complex issues or perform assisted troubleshooting with oversight.
System Access & User Support
  • Handle basic access requests such as password resets and access verification.
  • Assist with access provisioning tasks with proper approvals.
  • Support audits or access reviews as requested.

  • High school diploma or equivalent required
  • IT coursework, certification, or training preferred

Experience:
  • 0-1 years of IT support or helpdesk experience preferred

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