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Entry Level It Helpdesk Jobs in Springfield, MO (NOW HIRING)

OCH

IT Support Tech II

Springfield, MO · On-site

$18.25 - $25/hr

IT Support Technician II supports the System Administrator and Network Administrator in maintaining ... Provide help desk support by troubleshooting hardware, software, network, and application issues.

OCH

IT Support Tech II

Springfield, MO · On-site

$52 - $68/hr

Ozarks Community Hospital (OCH), located in Springfield, Missouri is seeking a IT Support ... Provide help desk support by troubleshooting hardware, software, network, and application issues.

U.S. Navy

IT Support Specialist

Nixa, MO

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

U.S. Navy

IT Support Specialist

Battlefield, MO

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

U.S. Navy

IT Support Specialist

Miller, MO

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

U.S. Navy

IT Support Specialist

Ozark, MO

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

U.S. Navy

IT Support Specialist

Ava, MO

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

U.S. Navy

IT Support Specialist

Strafford, MO

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

U.S. Navy

IT Support Specialist

Niangua, MO

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

U.S. Navy

IT Support Specialist

Republic, MO

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

U.S. Navy

IT Support Specialist

Conway, MO

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

U.S. Navy

IT Support Specialist

Marionville, MO

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

U.S. Navy

IT Support Specialist

Willard, MO

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

U.S. Navy

IT Support Specialist

Sparta, MO

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

U.S. Navy

IT Support Specialist

Walnut Grove, MO

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

U.S. Navy

IT Support Specialist

Nixa, MO

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

U.S. Navy

IT Support Specialist

Forsyth, MO

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

U.S. Navy

IT Support Specialist

Greenfield, MO

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

U.S. Navy

IT Support Specialist

Marshfield, MO

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

U.S. Navy

IT Support Specialist

Ash Grove, MO

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and ...

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All JobsIt Helpdesk JobsEntry Level It Helpdesk JobsEntry Level It Helpdesk Jobs in Springfield, MO

Entry Level It Helpdesk information

See Springfield, MO salary details

$11

$21

$30

How much do entry level it helpdesk jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for entry level it helpdesk in Springfield, MO is $21.06, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.61 per hour, depending on experience, location, and employer.

What is an entry level IT helpdesk?

Entry level IT helpdesk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users within an organization. These roles often involve responding to helpdesk tickets, resolving common hardware and software issues, and guiding users through solutions over the phone, email, or in person. Entry level IT helpdesk staff are typically the first point of contact for technical problems and may also assist with setting up computers, installing software, and maintaining system security. These jobs require strong communication skills, basic IT knowledge, and a willingness to learn on the job. They provide an excellent starting point for a career in IT, offering hands-on experience and opportunities for advancement.

What are the key skills and qualifications needed to thrive as an entry level IT helpdesk technician?

To thrive as an Entry Level IT Helpdesk technician, you need a basic understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common office software is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve user issues and explain technical solutions clearly. These skills are crucial to ensure efficient technical support, user satisfaction, and smooth IT operations within an organization.

What are the typical challenges an entry level IT helpdesk professional might face in their first few months?

Entry Level IT Helpdesk professionals often encounter challenges such as managing high volumes of support requests, learning to troubleshoot unfamiliar software and hardware issues, and adapting to ticketing systems used by the organization. Balancing the need to resolve issues quickly with thorough documentation can also be demanding. However, these challenges provide valuable hands-on experience and opportunities to develop strong communication and technical problem-solving skills, which are crucial for career advancement in IT support.

What are the most commonly searched types of It Helpdesk jobs in Springfield, MO?

The most popular types of It Helpdesk jobs in Springfield, MO are:

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For Entry Level It Helpdesk jobs in Springfield, MO, the most frequently searched job titles are:

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Entry Level It Helpdesk jobs near you
Infographic showing various Entry Level It Helpdesk job openings in Springfield, MO as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, 1% Temporary, and 5% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $45,313 per year, or $21.8 per hour.

IT Support Tech II

OCH

Springfield, MO • On-site

$18.25 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

HEALTHY COMMUNITIES. COMPASSIONATE CARE.Ozarks Community Hospital (OCH), located in Springfield, Missouri is seeking a IT Support Technician to join our IT department. Our Mission: Ozarks Community Hospital and clinics are dedicated to providing exceptional healthcare and preventive services to all patients in an atmosphere of compassion, respect, and dignity, with a commitment to care for the underserved and to improve access to care.IT Support Technician II supports the System Administrator and Network Administrator in maintaining the organization's technology infrastructure. This position assists with the administration of on premises and cloud based systems, Active Directory, Office 365, networking, and end user support. The role is responsible for installing and maintaining computer hardware, printers, mobile devices, phone systems, and data cabling while providing exceptional customer service and technical assistance to employees across the organization.Benefits include:Eligibility for health, dental, and vision coverage; 401(k) plan; life insurance; short-term disability; flexible spending accounts; and many other elective benefits subject to plan terms.Paid time off (PTO) earned on an accrual basis starting first day of employment, up to 3.5 weeks per year based on a 40-hour work week.Company-paid holidays. What You'll Do:Support the administration and maintenance of in house and offsite servers and computer systems.Maintain Active Directory, Azure Active Directory, security groups, user accounts, and access permissions.Manage domain file structures and system assets.Provide help desk support by troubleshooting hardware, software, network, and application issues.Install, configure, and maintain desktops, laptops, printers, tablets, and other technology equipment.Assist with Microsoft Office 365, Exchange, SharePoint, and Teams administration.Support network infrastructure, wireless connectivity, and basic networking functions.Assist with phone system administration, maintenance, and installations.Install and maintain network and phone cabling.Support mobile device management and endpoint configuration.Train and assist end users on technology systems and best practices.Document technical issues, resolutions, and inventory using help desk ticketing software.Participate in system upgrades, maintenance projects, and technology initiatives.Perform additional duties as assigned. Technical Skills:Microsoft Windows operating systems.Microsoft Exchange and Office 365 administration.Microsoft SharePoint and Microsoft Teams.Azure Active Directory administration.Help desk and ticketing systems.Network and wireless troubleshooting.Mobile Device Management (MDM).Basic networking concepts including DNS, DHCP, and TCP/IP.Desktop, laptop, printer, and mobile device deployment and support.Requirements:College or technical diploma in the field of computer science or 2-3 years equivalent work experience.Working technical knowledge of network and server operating systems, including Microsoft Windows platforms.Some application support experience with Microsoft Exchange, Microsoft Active Directory, and Microsoft SQL preferred.Working technical knowledge of current network hardware, protocols, and standardsHands-on hardware troubleshooting experience.If hired to drive, a Valid Driver's License is required.OCH is an Equal Opportunity Employer