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Entry Level It Help Desk Jobs in Baton Rouge, LA

Immense Networks

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Level One Technical Engineer

Baton Rouge, LA · On-site

$20 - $25/hr

This entry-level role focuses on providing first-line support for client issues, maintaining ... Requirements: * 0-2 years of experience in an IT support or help desk role. * Foundational ...

U.S. Navy

IT Support Specialist

Erwinville, LA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Baton Rouge, LA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Monticello, LA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Convent, LA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Rosedale, LA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Gonzales, LA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Ventress, LA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Brusly, LA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Maringouin, LA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Pierre Part, LA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Baker, LA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Walker, LA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Plaquemine, LA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Zachary, LA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

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Showing results 21-40

All JobsIt Help Desk JobsEntry Level It Help Desk JobsEntry Level It Help Desk Jobs in Baton Rouge, LA

Entry Level It Help Desk information

See Baton Rouge, LA salary details

$12

$22

$32

How much do entry level it help desk jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for entry level it help desk in Baton Rouge, LA is $22.23, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $24.95 per hour, depending on experience, location, and employer.

What is an entry level IT help desk job?

Entry level IT help desk jobs are positions where individuals provide technical support and assistance to users experiencing computer or network issues. These roles typically involve troubleshooting hardware and software problems, answering technical questions, and escalating complex issues to higher-level support staff. Entry level IT help desk technicians often work in call centers, corporate offices, or remotely, and they serve as the first point of contact for IT-related inquiries. The role is ideal for those starting their careers in information technology and provides valuable experience in customer service and technical problem-solving.

What is the difference between Entry Level It Help Desk vs Help Desk Technician?

AspectEntry Level It Help DeskHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+ (preferred)
Work EnvironmentHelp desk support, remote or on-site, basic troubleshootingTechnical support, troubleshooting hardware/software issues
Employer UsageIT departments, MSPs, corporate supportIT support teams, service providers, corporate environments

Both roles involve providing technical support and troubleshooting, often requiring similar certifications like CompTIA A+. The main difference is that 'Help Desk Technician' may imply a slightly more experienced or specialized position, but both are entry-level roles focused on assisting users with IT issues in similar environments.

Can you do an entry level IT help desk with no experience?

Entry level IT Help Desk positions often do not require prior experience and focus on basic technical skills, customer service, and problem-solving abilities. Candidates typically need familiarity with operating systems, troubleshooting tools, and may benefit from certifications like CompTIA A+; on-the-job training is common. Having some technical knowledge or related coursework can improve chances of securing such roles.

What skills and qualifications are needed for an entry level IT help desk professional?

To thrive as an Entry Level IT Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and Microsoft Office Suite is commonly required. Strong communication, patience, and problem-solving abilities help you assist users effectively and manage multiple requests. These skills and qualities are crucial for ensuring efficient technical support and high user satisfaction in IT environments.

How do I start an entry level IT help desk career?

To start an entry-level IT Help Desk career, gain foundational knowledge of computer hardware, software, and networking through courses or certifications like CompTIA A+; develop strong communication and problem-solving skills; and seek internships or entry-level positions to gain practical experience in technical support environments.

What are common challenges faced by entry level IT help desk professionals, and how can they be addressed?

Entry level IT Help Desk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To address these challenges, it's important to develop strong problem-solving skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on experience. Additionally, improving your customer service skills will help you explain solutions clearly and build positive relationships with users.
What are the most commonly searched types of It Help Desk jobs in Baton Rouge, LA? The most popular types of It Help Desk jobs in Baton Rouge, LA are:
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Entry Level It Help Desk jobs near you
Infographic showing various Entry Level It Help Desk job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 68% Full Time, 19% Part Time, and 13% Contract. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $46,239 per year, or $22.2 per hour.

AI Platform Support & Operations Internship

Mesh

Baton Rouge, LA • On-site

$14.75 - $19.25/hr

Temporary

Posted 18 days ago

Job description

Salary:

About the Role

The AI Platform Support & Operations Intern will play a hands-on role in supporting the day-to-day operations of our proprietary AI platform. This is a unique opportunity to work at the intersection of creative agency life and emerging technology helping a team of brand thinkers, strategists, and creatives get the most out of cutting-edge AI tools. Youll assist with software updates, user support, and ongoing platform improvements while gaining real-world experience in AI tool management and agency operations.


What Youll Do

  • Support software updates and platform maintenance for our propietary AI tool, coordinating with vendors or developers as needed
  • Serve as the first point of contact for internal help desk requests troubleshooting user issues, answering questions, and escalating bugs or technical problems
  • Document common issues, workarounds, and FAQs to build out an internal knowledge base for the team
  • Assist with testing new features and updates before they are rolled out to the broader MESH team
  • Monitor platform performance and flag any anomalies or recurring issues to the appropriate stakeholders
  • Help onboard new team members to our proprietary AI tool, including walkthroughs and how-to guides
  • Gather user feedback from the team and help prioritize improvements or feature requests
  • Support general IT and operations tasks as needed across the agency


What You Bring

  • Currently enrolled in or recently graduated from a program in Computer Science, Information Technology, Digital Media, or a related field
  • Comfortable working with SaaS platforms, web-based tools, and browser-based applications
  • Strong problem-solving skills and a patient, people-first approach to help desk support
  • Excellent written and verbal communication you can explain technical things to non-technical people without making them feel small
  • Detail-oriented with the ability to document processes clearly and consistently
  • Genuine curiosity about AI, emerging technology, and how creative teams work
  • Ability to manage multiple requests and prioritize effectively in a fast-moving agency environment
  • Bonus: familiarity with prompt engineering, AI tools (ChatGPT, Midjourney, etc.), or agency/creative workflows


What Youll Get

  • Hands-on experience with a live AI platform used by a real creative agency team
  • Exposure to brand strategy, creative production, and agency culture from the inside
  • A collaborative environment where your ideas and contributions actually matter
  • Mentorship from experienced agency professionals and technology leads
  • The chance to build a portfolio of real work not busy work
  • Flexible hours with hybrid or remote options (based on availability)