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It Help Desk Assistant Jobs in Baton Rouge, LA (NOW HIRING)

Snelling Baton Rouge

IT Help Desk Analyst

Baton Rouge, LA · On-site

$18 - $20/hr

IT Tech Needed in the Baton Rouge Area!! Snelling Staffing has an immediate opening for an IT Help Desk Analyst in the Baton Rouge area. This company offers an extensive benefits package with a true ...

Revel Staffing

IT Help Desk Specialist

Baton Rouge, LA · On-site

$80K - $110K/hr

We are seeking an IT Help Desk Specialist to provide day-to-day technical support to clinical and ... of all technical skill levels. Assist with basic user account setup, access changes, and ...

John H. Carter

IT Help Desk

Baton Rouge, LA · On-site

... tasks as directed by the IT Manager. Please note that this role is not eligible for Visa ... If you wish to become an approved agency to assist us in our employment efforts, please submit your ...

defi AUTO LLC

Client Support Desk Analyst

Baton Rouge, LA · On-site

$60K - $75K/yr

This is a Level 2 Technical Application Support position, not an IT Help Desk role. Candidates should have experience troubleshooting business applications, analyzing data, and supporting software ...

ISC Constructors

Level 1 IT Support Technician

Baton Rouge, LA · On-site

$19 - $26/hr

Security and Asset Support * Assist with endpoint protection, software updates, patching, and other ... Prior help desk, desktop support, or technical support experience preferred. * Basic knowledge of ...

T. Baker Smith

IT Technician

Prairieville, LA · On-site

... desk system. • Deliver Consistent, Standards-Based End-User Support • Apply defined IT ... Assist in imaging, setup, and deployment coordination across offices. • Track assets through the ...

T Baker Smith

IT Technician

Prairieville, LA · On-site

Record accurate work details and closure notes in the service desk system. * Deliver Consistent ... Share technical insights and assist teammates to improve team capability. * Demonstrate ...

State of Louisiana

IT SUPERVISOR

Baton Rouge, LA · On-site

$5.4K - $9.8K/mo

Lead and develop a high-performing IT team by providing strategic leadership, coaching, performance management, and oversight of enterprise applications, IT support, service desk operations ...

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It Help Desk Assistant information

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How much do it help desk assistant jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for it help desk assistant in Baton Rouge, LA is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.16 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Help Desk Assistant?

To thrive as an IT Help Desk Assistant, you need foundational knowledge of computer hardware, operating systems, troubleshooting, and often an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote support tools, and basic network protocols is typically required. Strong communication, patience, and problem-solving abilities set top candidates apart in this role. These skills and qualities are crucial for efficiently resolving technical issues and providing excellent user support in a timely manner.

What does an IT Help Desk Assistant do?

An IT Help Desk Assistant provides technical support and troubleshooting assistance to employees or customers experiencing computer or software issues. They help resolve problems related to hardware, software, network connectivity, and other IT-related concerns, often by answering calls, responding to emails, or using remote access tools. Additionally, they may assist with setting up new equipment, installing software, and maintaining IT documentation. Their main goal is to ensure that users can work efficiently by minimizing downtime caused by technical problems.

What is the difference between It Help Desk Assistant vs IT Support Specialist?

AspectIt Help Desk AssistantIT Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+, Cisco CCNA
Work EnvironmentHelp desk, call center, on-site supportHelp desk, on-site, remote support
Employer & Industry UsageCorporate, educational, healthcareCorporate, enterprise, technical support
Common Search & ComparisonYesYes

While both roles involve assisting users with technical issues, the IT Support Specialist typically has more advanced skills and handles more complex problems. The Help Desk Assistant primarily provides basic support and triages issues. Both roles are essential in IT support teams, but the Specialist often requires additional certifications and experience.

What are some common challenges faced by IT Help Desk Assistants and how can they be managed?

IT Help Desk Assistants frequently encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and effectively communicating with users who have varying levels of technical knowledge. To manage these challenges, it's important to stay organized, prioritize tasks based on urgency, and actively develop strong customer service and problem-solving skills. Collaborating closely with more experienced IT staff and utilizing a ticketing system can also help streamline workflows and ensure timely resolution of issues.

Can I get into an IT Help Desk Assistant with no experience?

IT Help Desk Assistant roles often do not require extensive experience and may accept candidates with basic technical knowledge, strong communication skills, and a willingness to learn. Entry-level positions may provide on-the-job training and may require familiarity with common tools like ticketing systems and operating systems. Certifications such as CompTIA A+ can improve chances of hiring without prior experience.
What are the most commonly searched types of It Help Desk jobs in Baton Rouge, LA? The most popular types of It Help Desk jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for It Help Desk Assistant jobs? Cities near Baton Rouge, LA with the most It Help Desk Assistant job openings:
It Help Desk Assistant jobs near you
Infographic showing various It Help Desk Assistant job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $41,632 per year, or $20 per hour.

IT Help Desk Analyst

Snelling Baton Rouge

Baton Rouge, LA • On-site

$18 - $20/hr

Full-time

Posted 21 days ago

Job description

IT Tech Needed in the Baton Rouge Area!!
Snelling Staffing has an immediate opening for an IT Help Desk Analyst in the Baton Rouge area. This company offers an extensive benefits package with a true work/life balance in a dynamic team-oriented environment devoted to developing employees that can grow into a culture fit. This position will provide essential assistance for any computer and network related issues including troubleshooting and tackling hardware replacement issues. Apply now for this full-time, long-term position paying in the $18-$20 per hour range.
Duties:
* Provide coverage for all calls and emails received by help desk
* Troubleshoot computer issues* Resolve network, PC, and related hardware issues including necessary updates and replacements
* Maintain inventory of equipment via asset management system
* Install equipment, hardware, and updates as needed
Position Requirements:
* Associate's or Bachelor's degree in Information Technology or related field is REQUIRED!
* Prior experience in IT or help desk roles may be accepted in lieu of education
* MUST have hands-on experience working with computer hardware and equipment
* Excellent verbal communication and listening skills* Detail-oriented and organized with strong problem-solving skills
* Proficient with Microsoft Office 365 and Windows Operating System
Secure your future today! Interested and qualified candidates for the IT Help Desk Analyst position should submit their resume for immediate consideration. Resumes will be reviewed as quickly as possible and qualified applicants will be contacted. Send your confidential resume in a MS Word document today to Veronica Sweet at veronica@snellingbatonrouge.com