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It Help Desk Internship Jobs in Baton Rouge, LA (NOW HIRING)

Revel Staffing

IT Help Desk Specialist

Baton Rouge, LA

$80K - $110K/hr

We are seeking an IT Help Desk Specialist to provide day-to-day technical support to clinical and administrative staff in a healthcare environment. This role supports internal users with common ...

John H. Carter

IT Help Desk

Baton Rouge, LA · On-site

... IT Manager. Please note that this role is not eligible for Visa sponsorship/assistance at this time. PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms ...

defi AUTO LLC

Client Support Desk Analyst

Baton Rouge, LA · On-site

$19.75 - $27/hr

This is a Level 2 Technical Application Support position, not an IT Help Desk role. Candidates should have experience troubleshooting business applications, analyzing data, and supporting software ...

23rd Judicial District Court

Be Seen First

Information Technology (IT) Manager

Gonzales, LA · On-site

$70K - $75K/yr

Information Technology (IT) Manager Starting Pay: 70,000 per year SUMMARY OF POSITION'S PURPOSE ... Provides help desk service to users. Provides courteous and prompt service to all internal and ...

Advanced Office Systems

Be Seen First

Sales Professional - Managed IT Services

Baton Rouge, LA · On-site

$40K - $55K/yr

About Advanced Office Systems Advanced Office Systems helps businesses improve productivity, security, and efficiency through Managed IT Services, cybersecurity, cloud solutions, help desk support ...

T. Baker Smith

IT Technician

Prairieville, LA · On-site

... desk system. • Deliver Consistent, Standards-Based End-User Support • Apply defined IT ... IT Support Lead regarding recurring issues or user feedback. • Keep peers informed to ensure ...

U.S. Navy

IT Support Specialist

Convent, LA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Gonzales, LA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Monticello, LA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Ventress, LA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Rosedale, LA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Pierre Part, LA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Baker, LA

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

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It Help Desk Internship information

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How much do it help desk internship jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for it help desk internship in Baton Rouge, LA is $16.74, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $18.46 per hour, depending on experience, location, and employer.

What is an IT help desk internship?

An IT Help Desk Internship is a temporary, entry-level position where interns gain practical experience providing technical support to users within an organization. Interns assist with troubleshooting hardware and software issues, responding to service requests, and learning about IT systems and processes. This role is designed to help individuals develop foundational skills in information technology and customer service, often serving as a stepping stone to more advanced IT positions.

What are the key skills and qualifications needed to thrive as an IT help desk intern?

To thrive as an IT Help Desk Intern, you need basic knowledge of computer hardware, operating systems, troubleshooting, and strong communication skills, often supported by coursework in IT or related fields. Familiarity with ticketing systems (like ServiceNow or Jira), remote desktop tools, and basic networking concepts is highly valuable. Excellent problem-solving abilities, patience, and a customer-focused attitude help you stand out in this role. These skills ensure efficient technical support, positive user experiences, and build a foundation for growth in IT careers.

What are some common challenges IT help desk interns face during their internship, and how can they overcome them?

IT Help Desk interns often encounter challenges such as troubleshooting unfamiliar technical issues, managing multiple support requests simultaneously, and communicating technical information to users with varying levels of expertise. To overcome these challenges, interns should actively seek guidance from experienced team members, utilize knowledge bases and documentation, and practice clear, patient communication. Embracing a proactive learning attitude and regularly reflecting on feedback can also help interns build confidence and improve their problem-solving skills throughout the internship.

What is the difference between It Help Desk Internship vs It Support Specialist?

AspectIt Help Desk InternshipIt Support Specialist
CredentialsTypically pursuing or recent graduate, some certifications helpfulRelevant certifications like CompTIA A+ often required
Work EnvironmentEntry-level, training-focused, often in corporate or tech companiesFull-time, technical support roles in various industries
ResponsibilitiesAssisting users, troubleshooting basic issues, learning IT systemsResolving technical issues, maintaining hardware/software, supporting users

The It Help Desk Internship is an entry-level, training-focused position ideal for those starting in IT, while the It Support Specialist is a full-time role requiring more experience and certifications. Both roles involve troubleshooting and user support but differ in scope and responsibility.

Can I get into IT Help Desk Internship with no experience?

IT Help Desk internships often accept candidates with little to no prior experience, focusing instead on basic technical skills, strong communication, and a willingness to learn. Relevant knowledge of operating systems, troubleshooting, and customer service can improve chances, and some internships may require or prefer foundational certifications like CompTIA A+.

What are the most commonly searched types of It Help Desk jobs in Baton Rouge, LA?

The most popular types of It Help Desk jobs in Baton Rouge, LA are:

What job categories do people searching It Help Desk Internship jobs in Baton Rouge, LA look for?

The top searched job categories for It Help Desk Internship jobs in Baton Rouge, LA are:

It Help Desk Internship jobs near you
Infographic showing various It Help Desk Internship job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $34,823 per year, or $16.7 per hour.

IT Help Desk Specialist

Baton Rouge, LA

Revel Staffing
Recruiting and Staffing Services • 1 - 10 employees
Learn more about Revel Staffingexternal

$80K - $110K/hr

Full-time

Re-posted 7 days ago

Job description

We are seeking an IT Help Desk Specialist to provide day-to-day technical support to clinical and administrative staff in a healthcare environment. This role supports internal users with common technology issues, including account access, EMR/EHR systems, healthcare applications, email, VPN, connectivity, and basic hardware/software troubleshooting.

The ideal candidate has strong customer service skills, basic IT troubleshooting experience, and the ability to communicate clearly and professionally with users of all technical skill levels.

Key Responsibilities

Respond to inbound help desk calls, tickets, and emails from clinical and administrative staff.

Provide first-level technical support for common IT issues, including password resets, account lockouts, EMR/EHR access issues, healthcare application support, VPN, email, connectivity, software, and basic hardware problems.

Follow documented procedures, knowledge base articles, and internal support workflows to troubleshoot and resolve user issues.

Accurately document incidents, troubleshooting steps, actions taken, and resolutions in the ticketing system.

Escalate complex technical issues to higher-level support, application teams, or IT leadership as needed.

Provide professional, patient, and customer-focused support to users of all technical skill levels.

Assist with basic user account setup, access changes, and application support as needed.

Support increased ticket or call volume during peak periods, system updates, and special projects.

Maintain strict confidentiality and protect patient, employee, and organizational data in accordance with HIPAA and company policies.

Required Qualifications

High school diploma or GED required.

Active HIPAA compliance credential or training required.

1+ year of IT help desk, service desk, technical support, or related experience preferred.

Basic understanding of Windows, email, user accounts, password resets, VPN, and common business applications.

Strong verbal and written communication skills.

Customer-focused mindset with the ability to remain calm, professional, and helpful under pressure.

Strong attention to detail and ability to accurately document support activity.

Ability to handle confidential information with professionalism and discretion.


Ideal Candidate

The ideal candidate is a dependable, service-oriented IT professional who enjoys helping users solve technical problems. This person should be comfortable supporting both clinical and non-clinical staff, documenting issues clearly, and working in a fast-paced healthcare environment where privacy, accuracy, and responsiveness are important.