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Capital One Call Center Jobs in Baton Rouge, LA (NOW HIRING)

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Capital One Call Center information

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$10

$17

$24

How much do capital one call center jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for capital one call center in Baton Rouge, LA is $17.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $18.46 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Capital One call center position?

To thrive as a Capital One Call Center representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer literacy are typically required. Patience, active listening, and empathy are critical soft skills that set top performers apart. These competencies ensure effective customer support, resolve issues efficiently, and contribute to a positive brand reputation.

What is a Capital One call center?

A Capital One Call Center job involves assisting customers with banking inquiries, credit card services, loans, and other financial products. Representatives handle phone calls, answer questions, resolve issues, and provide excellent customer service. The role requires strong communication skills, problem-solving abilities, and knowledge of Capital One’s products and services. Employees may also assist with fraud prevention, billing disputes, and account management.

What opportunities for career advancement exist within a Capital One call center role?

Many Capital One Call Center roles provide structured career paths, allowing employees to advance from entry-level customer service positions to supervisory and management roles over time. Team members who consistently demonstrate strong performance, leadership qualities, and a commitment to customer satisfaction may be considered for promotions or lateral moves to specialized departments such as fraud prevention, training, or quality assurance. Capital One also invests in employee development through training programs and mentorship opportunities. This supportive environment is designed to help you grow professionally and achieve your long-term career goals.

What are popular job titles related to Capital One Call Center jobs in Baton Rouge, LA?

For Capital One Call Center jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Capital One Call Center jobs in Baton Rouge, LA look for?

The top searched job categories for Capital One Call Center jobs in Baton Rouge, LA are:

Capital One Call Center jobs near you
Infographic showing various Capital One Call Center job openings in Baton Rouge, LA as of July 2026, with employment types broken down into 72% Full Time, and 28% Contract. Highlights an 100% In-person job distribution, with an average salary of $35,775 per year, or $17.2 per hour.

Call Center Operator - Call Center - PRN

Womans Hospital Foundation

Baton Rouge, LA • On-site

$16 - $20.03/hr

Part-time

Posted 13 days ago

Job description

The call center operator will answer incoming calls to PBX and physicians answering service and processes them accordingly. Monitor alarms and handle emergency codes for hospital. Prioritize calls for physicians and patients. This role is on-site at Woman's Hospital. Remote work is not available.

Requirements:

  • High school diploma or equivalent.
  • Two years telecom, answering service, or call center experience. 
  • Two years customer service-related experience and basic PC knowledge.

Responsibilities:

  • Answers all calls in a friendly manner using the proper greeting as trained per type of incoming call.
  • Determine the caller’s need and offer the best solution to help the caller.
  • Calls will be transferred, information given or a message will be taken electronically in accordance with the specific training given.
  • Upon notification of an emergency situation, the operator will contact the code teams and follow code procedures.
  • Contact physicians to relay messages electronically in accordance with procedures trained.
  • Each message is treated as a legal document with recordings and audits every 12 hours.  Fast typing is required to get complete and accurate information.
  • Contact and relay messages to physicians using the correct procedure in accordance with individual doctor instructions.
  • Use the electronic system to communicate pertinent physician information including temporary instructions, doctor's locations etc.
  • Work well with team mates and communicate information to co-workers.
  • Complete the message information immediately after conveying messages to physicians. Ensure all messages are delivered to physicians in a defined time period or escalate.
  • New staff member will be required to work each shift for a few days during the first few weeks to understand how all shifts work and the impact they make on the whole  team.
  • Hurricanes, inclement weather situations and staff shortages due to sickness, training or vacations may offer extra work if available.
  • New staff member will know their schedule 6 weeks in advance and will never work the same holiday 2 years in a row unless requested.
  • Be on time or early, put a smile in your voice for every call, be detailed, get along with the team members and you will be an asset to this great team.

Schedule:

PRN - Nights

Shifts ranging from 10:00 PM -8:00 AM

Pay Range:

Hourly/Non-Exempt

$16.00 - $20.03; based on work experience

A Work Experience with Purpose

Woman’s is one of the largest specialty hospitals in the country dedicated to the care of women and infants. Nationally recognized for exceptional patient care, innovative programs, and a supportive work environment, we consistently exceed state and national benchmarks for patient satisfaction—a reflection of our commitment to those we serve.

We’re home to Louisiana’s largest delivery service and perform thousands of procedures annually, including over 8,500 surgeries and 35,000 breast procedures. Woman’s was the first hospital in the Baton Rouge area to earn Magnet designation for nursing excellence, and we’re honored to be named one of Modern Healthcare’s Best Places to Work in Healthcare year after year.

We are proud of the care our staff provides to patients—and to one another—every day.

For more information or to contact our recruiting team, email us at hrjobs@womans.org.

Woman’s Hospital is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law.

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