ZipRecruiter

Log In

1

Capital One Call Center Jobs in Baton Rouge, LA (NOW HIRING)

prometric

Test Center Administrator (FT)

Baton Rouge, LA · On-site

$12.75 - $15.25/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

prometric

Test Center Administrator (FT)

Baton Rouge, LA · On-site

$12.75 - $15.25/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

prometric

Test Center Administrator (FT)

Baton Rouge, LA · On-site

$12.75 - $15.25/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

Prometric

Test Center Administrator (FT)

Baton Rouge, LA · On-site

$15/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

previous pagenext page

Showing results 21-40

All JobsCapital One Call Center JobsCapital One Call Center Jobs in Baton Rouge, LA

Capital One Call Center information

See Baton Rouge, LA salary details

$10

$17

$24

How much do capital one call center jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for capital one call center in Baton Rouge, LA is $17.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $18.46 per hour, depending on experience, location, and employer.

What is a Capital One call center?

A Capital One Call Center job involves assisting customers with banking inquiries, credit card services, loans, and other financial products. Representatives handle phone calls, answer questions, resolve issues, and provide excellent customer service. The role requires strong communication skills, problem-solving abilities, and knowledge of Capital One’s products and services. Employees may also assist with fraud prevention, billing disputes, and account management.

What are the key skills and qualifications needed to thrive in the Capital One call center position?

To thrive as a Capital One Call Center representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer literacy are typically required. Patience, active listening, and empathy are critical soft skills that set top performers apart. These competencies ensure effective customer support, resolve issues efficiently, and contribute to a positive brand reputation.

What opportunities for career advancement exist within a Capital One call center role?

Many Capital One Call Center roles provide structured career paths, allowing employees to advance from entry-level customer service positions to supervisory and management roles over time. Team members who consistently demonstrate strong performance, leadership qualities, and a commitment to customer satisfaction may be considered for promotions or lateral moves to specialized departments such as fraud prevention, training, or quality assurance. Capital One also invests in employee development through training programs and mentorship opportunities. This supportive environment is designed to help you grow professionally and achieve your long-term career goals.

What are the most commonly searched types of Capital One Call Center jobs in Baton Rouge, LA?

The most popular types of Capital One Call Center jobs in Baton Rouge, LA are:

What are popular job titles related to Capital One Call Center jobs in Baton Rouge, LA?

For Capital One Call Center jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Capital One Call Center jobs in Baton Rouge, LA look for?

The top searched job categories for Capital One Call Center jobs in Baton Rouge, LA are:

Capital One Call Center jobs near you
Infographic showing various Capital One Call Center job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,775 per year, or $17.2 per hour.

Contact Center Supervisor - BTR

Window World of Baton Rouge

Baton Rouge, LA • On-site

$60K - $75K/yr

Full-time

Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

Contact Center SupervisorWindow World | Baton Rouge, LA$60,000–$75,000 per year | Paid WeeklyJoin the Window World TeamWindow World, America's leading replacement window company, is looking for an experienced Contact Center Supervisor to lead and support our Baton Rouge Contact Center team.This is a hands-on leadership role for someone who enjoys coaching employees, improving team performance, solving customer issues, and creating a great customer experience. You'll work directly with Contact Center representatives to help them succeed while ensuring the team meets service, quality, and performance goals.If you're an experienced contact center leader who's ready to take the next step in your career, we'd love to meet you.What You'll DoLead, coach, and support Contact Center representatives in their day-to-day responsibilitiesConduct regular one-on-one coaching sessions and provide actionable feedbackMonitor team performance, productivity, service levels, and quality expectationsIdentify training and development opportunities to help employees improve and growAssist team members with complex or escalated customer concernsLead team huddles, refresher trainings, and knowledge-sharing sessionsHelp ensure customers receive consistent, professional service across phone, email, chat, and textRecognize strong performance and help create initiatives that encourage employee engagementIdentify opportunities to improve Contact Center processes, workflows, and the overall customer experienceSupport the implementation of new processes, technology, and customer service initiativesPartner with leadership to achieve department and company goalsWhat We're Looking For5+ years of experience in a contact center, call center, or customer service environment3+ years of supervisory or people leadership experienceBachelor's degree in Business, Communications, or a related field preferredProven ability to coach, motivate, and develop employeesStrong leadership and communication skillsExperience monitoring performance metrics and improving team resultsStrong problem-solving and conflict-resolution skillsAbility to professionally handle escalated customer situationsOrganized and able to prioritize in a fast-paced environmentProficiency with Microsoft Office, CRM systems, and contact center softwarePositive, professional, and team-oriented leadership styleSchedule & LocationThis is an in-person position at our Baton Rouge headquarters:8405 Airline Hwy, Baton Rouge, LA 70815Schedule: Monday–Friday, 8:00 AM–5:00 PM, with rotating Saturdays from 8:00 AM–12:00 PM.Why Join Window World?$60,000–$75,000 annual salary, depending on experiencePaid weekly401(k) with company matching contributionsHealth, dental, and vision insurancePaid Time Off (PTO)Vacation time that accrues over timeProfessional development and advancement opportunitiesOpportunity to lead and develop a customer-focused team with an established national companyTake the Next Step in Your Leadership CareerIf you're a motivated Contact Center leader who knows how to bring out the best in a team while delivering an excellent customer experience, apply today to join Window World!