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Entry Level It Help Desk Jobs in Texas (NOW HIRING)

Ensign Services

IT Help Desk

Dallas, TX

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

IT Help Desk - Saturday - Wednesday 3:00 PM - 11:30 PM CST Position Type: Full Time. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $1 differential for hours worked at night. Location: This ...

Ensign Services, Inc.

IT Help Desk

Dallas, TX · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

IT Help Desk - Saturday - Wednesday 3:00 PM - 11:30 PM CST Position Type: Full Time. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $1 differential for hours worked at night. Location: This ...

United Ag & Turf

IT Help Desk

Woodway, TX · On-site

Position Overview We are seeking an IT Help Desk technician to join our team! This is a full-time position working Monday - Friday with occasional Saturdays. This position will be responsible for the ...

United Ag & Turf

IT Help Desk

Woodway, TX · On-site

$16 - $18/hr

Position Overview We are seeking an IT Help Desk technician to join our team! This is a full-time position working Monday - Friday with occasional Saturdays. This position will be responsible for the ...

Ensign Services, Inc.

IT Help Desk

Dallas, TX · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

IT Help Desk - Wednesday - Sunday 10:00 AM - 6:30 PM CST Position Type: Full Time. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $1 differential for hours worked at night. Location: This ...

Ensign Services

IT Help Desk

Dallas, TX

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

IT Help Desk - Wednesday - Sunday 10:00 AM - 6:30 PM CST Position Type: Full Time. Compensation Range: $20.00 - $22.00 hourly, DOE; with a $1 differential for hours worked at night. Location: This ...

Texas Wesleyan University

IT Help Desk

Fort Worth, TX · On-site

Posting Details Position Information Job Title IT Help Desk Position Summary Needing a student employee who loves IT, solving problems, and serving others. You will get to work with Blackboard ...

Flash

IT Help Desk Technician

Austin, TX

$20 - $25/hr

  • Retirement

  • PTO

Join our Flash Team as an IT Help Desk Technician! Join Flash as a part-time IT Help Desk Technician and become an essential part of our internal success! You'll work alongside a supportive group of ...

Texas Wesleyan University

IT Help Desk

Fort Worth, TX · On-site

The role involves assisting with IT support, troubleshooting, and providing excellent customer ... warehouse, Help Desk and tech benches orderly and safe by keeping area organized and ready for ...

Flash

IT Help Desk Technician

Austin, TX · On-site

$20 - $25/hr

  • Retirement

  • PTO

Join our Flash Team as an IT Help Desk Technician! Join Flash as a part-time IT Help Desk Technician and become an essential part of our internal success! You'll work alongside a supportive group of ...

ESP Associates

IT Help Desk Technician

Victoria, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

ESP Associates, Inc. is seeking an IT Help Desk Technician in our Victoria, TX office. This is an excellent opportunity for a service-oriented professional with some hands-on IT support experience ...

ESP Associates, PA

IT Help Desk Technician

Victoria, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

ESP Associates, Inc. is seeking an IT Help Desk Technician in our Victoria, TX office. This is an excellent opportunity for a service-oriented professional with some hands-on IT support experience ...

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All JobsIt Help Desk JobsEntry Level It Help Desk JobsEntry Level It Help Desk Jobs in Texas

Entry Level It Help Desk information

See Texas salary details

$11

$21

$31

How much do entry level it help desk jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for entry level it help desk in Texas is $21.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $24.18 per hour, depending on experience, location, and employer.

What is an entry level IT help desk job?

Entry level IT help desk jobs are positions where individuals provide technical support and assistance to users experiencing computer or network issues. These roles typically involve troubleshooting hardware and software problems, answering technical questions, and escalating complex issues to higher-level support staff. Entry level IT help desk technicians often work in call centers, corporate offices, or remotely, and they serve as the first point of contact for IT-related inquiries. The role is ideal for those starting their careers in information technology and provides valuable experience in customer service and technical problem-solving.

What is the difference between Entry Level It Help Desk vs Help Desk Technician?

AspectEntry Level It Help DeskHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+ (preferred)
Work EnvironmentHelp desk support, remote or on-site, basic troubleshootingTechnical support, troubleshooting hardware/software issues
Employer UsageIT departments, MSPs, corporate supportIT support teams, service providers, corporate environments

Both roles involve providing technical support and troubleshooting, often requiring similar certifications like CompTIA A+. The main difference is that 'Help Desk Technician' may imply a slightly more experienced or specialized position, but both are entry-level roles focused on assisting users with IT issues in similar environments.

Can you do an entry level IT help desk with no experience?

Entry level IT Help Desk positions often do not require prior experience and focus on basic technical skills, customer service, and problem-solving abilities. Candidates typically need familiarity with operating systems, troubleshooting tools, and may benefit from certifications like CompTIA A+; on-the-job training is common. Having some technical knowledge or related coursework can improve chances of securing such roles.

What skills and qualifications are needed for an entry level IT help desk professional?

To thrive as an Entry Level IT Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and Microsoft Office Suite is commonly required. Strong communication, patience, and problem-solving abilities help you assist users effectively and manage multiple requests. These skills and qualities are crucial for ensuring efficient technical support and high user satisfaction in IT environments.

How do I start an entry level IT help desk career?

To start an entry-level IT Help Desk career, gain foundational knowledge of computer hardware, software, and networking through courses or certifications like CompTIA A+; develop strong communication and problem-solving skills; and seek internships or entry-level positions to gain practical experience in technical support environments.

What are common challenges faced by entry level IT help desk professionals, and how can they be addressed?

Entry level IT Help Desk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To address these challenges, it's important to develop strong problem-solving skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on experience. Additionally, improving your customer service skills will help you explain solutions clearly and build positive relationships with users.

What are the most commonly searched types of It Help Desk jobs in Texas?

The most popular types of It Help Desk jobs in Texas are:

What are popular job titles related to Entry Level It Help Desk jobs in Texas?

For Entry Level It Help Desk jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Entry Level It Help Desk jobs in Texas look for?

The top searched job categories for Entry Level It Help Desk jobs in Texas are:

What cities in Texas are hiring for Entry Level It Help Desk jobs?

Cities in Texas with the most Entry Level It Help Desk job openings:

Entry Level It Help Desk jobs near you
Infographic showing various Entry Level It Help Desk job openings in Texas as of August 2026, with employment types broken down into 87% Full Time, 3% Part Time, and 10% Contract. Highlights an 97% In-person, and 3% Hybrid job distribution, with an average salary of $44,863 per year, or $21.6 per hour.

IT HELP DESK SUPPORT SPECIALIST (ENTRY-LEVEL)

ZINTEX Remodeling Group

Lewisville, TX • On-site

Full-time

Posted 23 days ago

Job description

IT Help Desk Support Specialist
Entry-Level
Reports to: IT Specialist (Thomas Jung)
Type: Full-Time, Non-Exempt (Hourly), Individual Contributor
Location: Dallas, TX (DFW area) - On-site
Compensation: TBD
Anticipated start date: ASAP 
Summary
ZINTEX is a fast-growing home remodeling company running on a modern tech stack (Google
Workspace, cloud telephony, and a range of integrations). We are hiring an entry-level IT Help
Desk Support Specialist to be the first line of support for our team in the Dallas-Fort Worth area.
This is a launch-pad role: you will learn our systems from the ground up, mentored by our IT and
RevOps teams, with a clear path to grow into IT administration. We hire for curiosity and
aptitude - not years of experience.
Core Responsibilities
Help Desk & End-User Support
First point of contact for IT support requests via our help desk - triage, troubleshoot,
resolve, and escalate.
Day-to-day end-user support: laptops, logins/SSO/MFA, email, printing, and common
software.
Account Provisioning & Access
Provision and offboard user accounts across Google Workspace and other business
applications.
Security & Email Hygiene
Help administer email security and support basic security hygiene across the organization.
Telephony & Contact-Center Support
Assist with phone and contact-center support as we operate and improve our cloud
telephony platform.
Documentation Keep IT documentation and runbooks current as you learn how we work.
Required Skills & Qualifications
Genuinely tech-savvy and a fast learner - the person friends and family call for tech help.

Strong communication and customer-service instincts; patient and clear with non-technical
users.
Organized and reliable; able to juggle multiple requests without dropping them.
 Comfortable with Google Workspace and general computer troubleshooting.
High school diploma or equivalent. Local to the Dallas/DFW area (on-site role).
Preferred (Nice to Have - We'll Teach It)
Exposure to a ticketing tool or basic scripting/automation.
Coursework or certifications (e.g., CompTIA A+).
Why This Role
 Real growth path - structured mentoring with the opportunity to advance into IT
administration.
 Hands-on exposure to modern tools that build a lasting career foundation.
 A team that develops people from within.
#ZTX

Required

- Genuinely tech-savvy and a fast learner - the person friends/family call for tech help.

- Strong communication and customer-service instincts; patient and clear with non-technical users.

- Organized and reliable; can juggle multiple requests without dropping them.

- Comfortable with Google Workspace and general computer troubleshooting.

- High school diploma or equivalent. Local to the Lewisville/DFW area (on-site role).

Apply