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Entry Level Information Technology Jobs in Riverside, CA

GDR Group

Support Services Deskside Technician

Irvine, CA · Hybrid

$21 - $25/hr

This is an entry-level role with training and mentoring provided. If you enjoy learning, taking on ... Collaborate with IT Service Coordinator on scheduling and escalations. Communicate progress on ...

BCforward

Assembly Technician I

Fontana, CA

$17.75 - $22.25/hr

Company Description BCforward began as an IT business solutions and staffing firm. Founded in 1998 ... ENTRY LEVEL, non-exempt position. QUALIFICATIONS High School Diploma or equivalent such as G.E.D.

GDR Group

Support Services Deskside Technician

Irvine, CA · On-site

$21 - $25/hr

This is an entry-level role with training and mentoring provided. If you enjoy learning, taking on ... Collaborate with IT Service Coordinator on scheduling and escalations. Communicate progress on ...

AECOM

Entry Level Structural Engineer

Orange, CA · On-site

With cutting-edge technology and a network of experts, you'll have the resources to make a real ... All your information will be kept confidential according to EEO guidelines.

AECOM

Entry Level Structural Engineer

Orange, CA · On-site

With cutting-edge technology and a network of experts, you'll have the resources to make a real ... All your information will be kept confidential according to EEO guidelines.

Renovo Solutions

Biomedical Equipment Tech I

Irvine, CA · On-site

$31.25 - $36/hr

This entry-level position will perform planned maintenance, inspections, and calibrations across a ... information * Financial Acumen - Considers financial impact of all decisions * Integrity - Can ...

Renovo Solutions

Biomedical Equipment Tech I

Irvine, CA

$31.25 - $36/hr

This entry-level position will perform planned maintenance, inspections, and calibrations across a ... information * Financial Acumen - Considers financial impact of all decisions * Integrity - Can ...

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Entry Level Information Technology information

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How much do entry level information technology jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for entry level information technology in Riverside, CA is $23.65, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $24.57 per hour, depending on experience, location, and employer.

What are entry level information technology jobs?

Entry level information technology (IT) jobs are positions designed for individuals who are new to the IT field, often requiring little to no professional experience. These roles typically involve basic technical support, troubleshooting hardware and software issues, assisting with network maintenance, and helping users with IT-related problems. Common titles include IT Support Specialist, Help Desk Technician, and Junior Systems Administrator. Entry level IT jobs provide foundational experience and skills that can lead to more advanced roles in the industry.

What are some common challenges faced by entry-level IT professionals, and how can they overcome them?

Entry-level IT professionals often encounter challenges such as adapting to rapidly changing technologies, troubleshooting unfamiliar issues, and effectively communicating technical information to non-technical colleagues. To overcome these hurdles, it's helpful to proactively seek mentorship, participate in team discussions, and utilize online learning resources to stay current. Building strong problem-solving skills and a collaborative attitude can also make it easier to navigate the fast-paced IT environment and contribute positively to the team.

How can I start an IT career with no experience?

Starting an entry-level IT career without experience involves gaining foundational knowledge through online courses, certifications like CompTIA A+ or Network+, and hands-on practice with hardware and software. Internships, volunteering, or personal projects can also demonstrate skills to employers and help build a professional portfolio.

How to make $80,000 a year without a degree?

Entry level information technology roles such as network technician, cybersecurity analyst, or systems administrator can reach $80,000 annually with relevant certifications like CompTIA, Cisco, or Microsoft, and practical experience. Developing skills in areas like cloud computing, scripting, and troubleshooting can also increase earning potential without a degree.

What is the difference between Entry Level Information Technology vs Help Desk Technician?

AspectEntry Level Information TechnologyHelp Desk Technician
Required CredentialsAssociate's degree or relevant certifications (e.g., CompTIA A+)Associate's degree or certifications (e.g., CompTIA A+)
Work EnvironmentVaries across IT departments, including hardware, software, and network supportPrimarily customer support, troubleshooting, and technical assistance
Employer & Industry UsageUsed across various industries for general IT support rolesCommonly found in organizations with internal IT support teams
Search & Comparison IntentUnderstanding entry-level IT roles and career pathsFocusing on technical support and troubleshooting skills

Entry Level Information Technology roles encompass a broad range of support and technical tasks across different IT domains, while Help Desk Technicians specifically focus on providing technical support and troubleshooting assistance to end-users. Both roles often require similar certifications and work environments, but their scope and daily responsibilities differ slightly.

What are the key skills and qualifications needed to thrive as an Entry Level Information Technology professional, and why are they important?

To thrive as an Entry Level Information Technology professional, you need a basic understanding of computer systems, networks, troubleshooting, and often a relevant degree or IT certifications such as CompTIA A+ or Network+. Familiarity with operating systems, ticketing systems, and common office software is typically required. Strong problem-solving skills, attention to detail, and effective communication help you stand out in this position. These skills and qualities are important because they enable efficient support, minimize downtime, and ensure smooth IT operations for organizations.

What is an entry level position in IT?

An entry level position in IT is a role suitable for individuals with minimal professional experience, often requiring basic knowledge of computer systems, networks, or software. Common positions include help desk technician, IT support specialist, or junior network administrator, and they typically involve on-the-job training and foundational certifications like CompTIA A+ or Network+.

What is the most entry level IT job?

An entry-level IT job typically refers to roles such as help desk technician, IT support specialist, or computer support technician. These positions often require basic knowledge of computer hardware, software, and troubleshooting, and may only need a high school diploma or relevant certifications like CompTIA A+.
What are the most commonly searched types of Information Technology jobs in Riverside, CA? The most popular types of Information Technology jobs in Riverside, CA are:
What are popular job titles related to Entry Level Information Technology jobs in Riverside, CA? For Entry Level Information Technology jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Entry Level Information Technology jobs in Riverside, CA look for? The top searched job categories for Entry Level Information Technology jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Entry Level Information Technology jobs? Cities near Riverside, CA with the most Entry Level Information Technology job openings:
Entry Level Information Technology jobs near you
Support Services Deskside Technician

Support Services Deskside Technician

GDR Group

Irvine, CA • Hybrid

$21 - $25/hr

Other

Posted 4 days ago

Job description

Description

GDR Group is a team of passionate, tech-savvy people who love helping businesses grow. We live by our core values of Integrity, Communication, Caring and Compassion, and Passion for Excellence to help us make every partnership as smooth and successful as possible. 


We are currently looking for an enthusiastic, customer-focused, and tech-savvy team member to join our Service Desk. This is an entry-level role with training and mentoring provided. If you enjoy learning, taking on new challenges, and helping individuals with technology, this may be the role for you. 


This position may be assigned to a hybrid schedule that includes up to two (2) days per week onsite at a client location providing deskside support and up to three (3) days per week in the Irvine office providing phone/remote support across our clients. Work location and schedule may vary based on client and business needs.


Essential Duties and Responsibilities

Provide and maintain excellent customer service through providing positive support experience.  

Provide Level 1 support for operating systems, business applications, hardware, and basic networking. 

Assist with onsite deskside support tasks as assigned, including workstation setups, basic hardware swaps (keyboards, mice, docks, monitors), printer troubleshooting, and conference room/AV basic support. 

Own assigned tickets by documenting troubleshooting steps, entering time, and providing timely status updates in alignment with established service objectives (SLOs). 

Collaborate with IT Service Coordinator on scheduling and escalations. 

Communicate progress on incidents and requests by providing timely updates or changes to both client contact and internal teams. 

Enter all work performed into Autotask (PSA) ticketing system. 

Ability to work in a team and communicate effectively. 

Follow troubleshooting runbooks and escalate incidents or requests when additional support is needed or when resolution is not achievable within required timeframes. 

Competent in communicating technical information to technical as well as non-technical end users.  

Business Awareness: learn each client's environment and how IT supports their day-to-day operations. 

Collaborate with the team to identify recurring issues and opportunities to improve documentation and support processes. 

Familiarity with ITSM / ticketing system terminology and concepts. 

Participate in On-Call shift rotation.  


Knowledge, Skills, and Abilities:

Familiarity with supporting and troubleshooting Windows and Apple computer systems, iOS and Android mobile platforms, and current versions of Microsoft 365 (Office, Outlook, Teams). 

Familiarity with troubleshooting peripherals such as multi-function printers, scanners, and webcams. 

Basic understanding of user account administration (user accounts and security groups) in Active Directory and/or Azure AD. 

Exposure to device management concepts and tools (e.g., Intune) is a plus. 

Comfortable learning and supporting common business applications such as Microsoft Office, QuickBooks, and Sage. 

Basic understanding of networking concepts such as TCP/IP, DNS, DHCP, and Wi-Fi. 

Familiarity with virtualization concepts (e.g., VMware, Hyper-V) is a plus. 

Requirements

Credentials and Experience:

CompTIA A+, Network+, or Microsoft Certification preferred. 

0-1 years of help desk, deskside, or customer service experience (internship, part-time, or school experience acceptable). 

Exposure to supporting users in a professional/business environment is preferred. 

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