ZipRecruiter

Log In

2

Entry Level Helpdesk Jobs in Quebec (NOW HIRING)

Td

Account Manager, Small Business

Montreal, QC · On-site

CA$98/hr

Our strategy is to be Better Business Bankers, while helping to make Small Business easy and ... University degree and/ or relevant entry level work experience; Accounting/ Finance coursework is ...

trane technologies

Jr Software Engineer

Montreal, QC · On-site +1

Join BrainBox AI's Algorithm Team in Montreal and help build technology that makes commercial ... or entry-level professional experience. * Foundational proficiency in Python for backend ...

Prolific Academic Ltd

CA$18/hr

AI Training & Evaluation: helping refine Large Language Models by ranking responses or providing ... knowledge, or lived context (from entry-level roles to executive or academic positions)

next page

Showing results 1-20

All JobsHelpdesk JobsEntry Level Helpdesk JobsEntry Level Helpdesk Jobs in Quebec

Entry Level Helpdesk information

See Quebec salary details

$9

$15

$23

How much do entry level helpdesk jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for entry level helpdesk in Quebec is $15.57, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $18.99 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What job makes $10,000 a month without a degree?

An entry-level helpdesk technician typically does not earn $10,000 a month; such high salaries are uncommon without advanced skills or certifications. Roles in IT support or helpdesk usually pay between $40,000 and $60,000 annually, though experienced professionals with specialized knowledge or certifications like CompTIA A+ or Network+ can increase earning potential. Achieving $10,000 monthly often requires significant experience, advanced skills, or moving into higher-level IT or management positions.

What are the key skills and qualifications needed to thrive as an Entry Level Helpdesk Technician, and why are they important?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

Can I get a helpdesk job with no experience?

Entry level helpdesk positions often do not require prior experience, but having basic knowledge of computer hardware, operating systems, and troubleshooting skills can improve your chances. Certifications like CompTIA A+ can also help demonstrate your readiness for the role. Employers may provide on-the-job training for candidates with strong communication skills and a willingness to learn.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting common issues, allowing helpdesk professionals to focus on more complex problems. However, AI does not fully replace help desk roles, as human oversight, customer service skills, and problem-solving abilities remain essential in IT support jobs like entry-level helpdesk positions.

What are entry level helpdesk jobs?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.

Is helpdesk a good entry level job?

Helpdesk positions are commonly considered good entry-level jobs because they require basic technical skills, customer service abilities, and often provide on-the-job training. They offer opportunities to develop troubleshooting, communication, and IT skills, which can serve as a foundation for future IT roles.
What are the most commonly searched types of Helpdesk jobs in Quebec? The most popular types of Helpdesk jobs in Quebec are:
What cities in Quebec are hiring for Entry Level Helpdesk jobs? Cities in Quebec with the most Entry Level Helpdesk job openings:
Entry Level Helpdesk jobs near you
Infographic showing various Entry Level Helpdesk job openings in Quebec as of June 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $32,390 per year, or $15.6 per hour.

Talent Acquisition Internship (100% remote)

The Agency by Workland

Montreal, QC • Hybrid

Internship

Posted 5 days ago

Job description

Join a winning team!

Contribute to building the future of recruitment!

If you are currently a student that is directing yourself towards a career in human resources, then we have an incredible opportunity for you!

This internship provides you the chance to acquire experience in the field of recruitment while being a member of a dynamic and results-oriented team!

If you are looking to work between 25 and 35 hours per week then we have the opportunity that will fulfill your expectations!

We are currently offering a 3-month unpaid internship as a Junior Recruiter that can be credited to students who are currently enrolled in a recognized HR and/or Administrative program. We are looking for a talent acquisition coordinator to join our HR team, who will work in close collaboration with the supervisor of the team of talent recruiters to accomplish the entirety of recruitment activities.

With the possibility of permanency, this is a great entry level opportunity providing intensive training and multiple hands-on learning opportunities!

Why should you apply?

  • Chance to work on innovative projects around HR/ Recruitment topics
  • Train and learn with an innovative team!
  • Ideal working environment, in the heart of downtown Montréal, one of the best student cities in the world.
  • And also…Good work life balance, flexible hours.

Workland Internship Program

Workland welcomes about 20 interns each year and the Workland Internship Program is a strategic part of our development!

Our internships offer interns an exciting path to contribute to cutting edge technology, innovative products and make a true business impact.

As a key member of our team, you will expand your technical skills exponentially, grow your professional network & work alongside some of the best and brightest in the world!

Workland is an up-and-coming recruitment firm located in Old Port of Montréal. We are looking for unique individuals to join a very dynamic team of young professionals and as part of a newly created team, the Talent Acquisition Coordinator will play a large role in supporting and providing the full-cycle of recruitment services. These individuals will assist with the day-to-day recruitment activities to ensure that the best candidates are matched with one of our many clients.

In addition, we will work with the candidate to create a flexible schedule which suits their schooling and /or personal commitments.

This is definitely an opportunity for you to show us what you can do!

Job Summary

IN THIS ROLE, YOU WILL BE EXPECTED TO:

  • Engage in the full recruitment cycle;
  • Maintain data integrity within the applicant tracking system;
  • Responsible for job postings and ensuring they reach the target audience;
  • Pre-screening & interviewing candidates;
  • Preparing candidate profiles;
  • Coordinating interviews with hiring managers;
  • Presenting candidates to employers under the guidance of a senior recruiter;
  • Conducting reference checks;
  • Be part of a team where everyone contributes to the regular administrative requirements.

WHAT YOU NEED TO HAVE:

  • Currently enrolled in a DEC, AEC, Certificate, or Bachelor’s program in Human Resources, Business Administration, or a related field. Candidates considering a career change or looking to gain their first experience in the field are also welcome to apply.
  • No recruiting experience required (Training will be provided);
  • Demonstrated ability to effectively manage multiple priorities in a large, fast-paced and changing environment;
  • Fluency in French and advanced level in English (bilingualism is an asset);
  • Excellent computer skills & comfortable with new technologies;
  • Customer Service oriented;
  • Background in sales (asset);
  • Administrative experience in HR (asset).

WHY CHOOSE WORKLAND? :

  • You will have the opportunity to work for an innovative company that aims to change the world of recruitment.
  • Accelerate your career by working on high-profile projects and mandates.
  • You will be guided by our senior recruiters throughout your internship.
  • Flexible schedule taking into account your studies and personal commitments.
  • Office located in the old port of Montreal.

Our mission is...

  • Help talented professionals in their career advancement.
  • Help professionals change jobs more quickly and easily.
  • Make the job change process a little more pleasant.
  • Help recruiters find the best candidates faster and at a lower cost.

Rules of the game:

  • Work hard, show your dedication.
  • Believe in Workland's mission.
  • Respect your colleagues.
  • Work as a team.
  • Don't forget to have fun!

***

ABOUT WORKLAND

At Workland, we strive to create a simple, transparent, and enjoyable candidate experience. We facilitate the recruitment process by ensuring effective communication and a structured approach. Each application is considered seriously and evaluated professionally and fairly, so that every candidate can move through the process with clarity and confidence.

Apply